They always forget my things and I never do reviews but today at 12:30 I went through drive thru and ordered a water . The lady on the intercom cut me off and rudely said I GOT THAT! So I’m like okay . Then when I received my order my water wasn’t not in there. I told the black lady I didn’t have my water which she replied you have to pay . I told her I ORDERED a water and she said the Hispanic worker didn’t ring me up . That’s funny when they so rudely cut me off and said they had it . You need better workers . Sadly this is right by my house and I’ll just drive somewhere else .

They gave me half an apple fritter about 15-20 minutes ago. The one girl had a really bad attitude when I told her I had an apple fritter as well. It was literally ripped in half. I have been coming here lately because their brown sugar cold brew is good but who gives someone half of something they ordered. I get these once a week they are always the same size and the donut was very clearly ripped in half. I will not be returning. Friday 7/29 2:30pm

The visit, environment, food and service were ALL OUTSTANDING! We are already planning a return visit tomorrow morning for some great food and service. Come enjoy this place.

Rude customer service June 17 at 4:18 pm through drive thru speaker from a male. Will be posting on social media

The food was good and hot but i wish they would bring back the other sandwich that didn't have sourdough bread.

Another place that closes before 9:30 when it states very clearly that it is open until 10:00 pm. Ethical employees and better supervisor needed so kids won’t run the place.

Smoothies are good but pricey; Visited on Sat 9.16.23, walked in & waited for 5 mins & no one spoke or recognized us; So, we walked out & went to Starbucks across the street. This DD is getting worse and worse; There decaf is getting terrible but they won't do nothing about either.

They never prepare what you want properly, customer service stinks, I give the Oak Forest, IL on 167th store a (1) 😡

I hardly (if ever) leave a negative review. At 4:15 am 11/3/23 I was on the phone with my girlfriend when I heard a female employee yell at my girlfriend "WE ARE NOT OPEN." I checked the Dunkin app and google to which that location was open. Additionally, more cars came through the line. The female employee lied and talked to my girlfriend rudely. If I could give her zero stars I would.

I get an iced carmel craze latte every morning from a different location. This location never makes it right. They just give you a regular iced coffee instead. Will not return anymore.

I dont think ive ever gone to this dunkin but i will not be returning after getting moldy bread 🤢

I have been standing here for 15 minutes, no one acknowledge us at all. They are literally just walking back and forth like we aren’t here. The female worker asked the male worker was he coming to serve us and he said she can do it and walked off. Gladly taking my money else where. I won’t be back !

I usually don't take the time to write these but I think everybody should know what kind of establishment is being run here. A couple of days ago me and my fiance went Do the drive through just for a Simple cold brew coffee and a latte They gave me a spoiled milk am I drink And yes they were nice enough to make me another one but by that time The damage was done. We have had and I do not stress this enough EXPLOSIVE DIARRHEA for the last 4 days now. I haven't been able to eat even gelatin please do not go to this establishment ever Unless you want to end up in pain with stomach viruses and flu.

Fast service. Order was not totally as expected but the same thing is different everytime so I've kinda gotten used to it. If I don't like it, they fix it.

Not as pleasant as other locations. Also, the cost of a Egg & Cheese Croissant is too high ($4.39) and a medium coffee ($2.85) plus tax $7.96

Bro if I could give this place 0 stars I would. The absolute worst customer service and don’t get me started on the management. Absolutely unprofessional and doesn’t not know how to handle situations. The food is horrible, the donuts were hard as a rock as if it were left out for days. When I order anything from here they always get it wrong like please pay attention so everything run smoothly. Ridiculous, I never leave reviews but I had to for this place. —10/10

This is my 2nd favorite dunkin. I hit them up daily on the way to work and even tho the line is always ridiculously long the service is still fast and accurate! I have to leave home an extra 10 min early or in guaranteed to be late(even tho I work across the street) but it's worth it.