The coffee was good.. the usual Dunkin taste. But the Blueberry muffin was weird. It was a bit gooey and cold. Seemed stale to me.

I’m glad I stopped frequenting this location. Ever since the old owner left, the service got worse every time. Employees were super unfriendly and acted like they were doing a favor by making our orders properly. Coffee started to get worse every time. I had been going almost everyday for years at this location and nobody would remember my order whereas the employees at the Dunkin’ on 601 Jericho Tpke always remembered my order even when I came back after 3 months. Have a lot more to say but won’t be mentioning any names of the disrespectful employees since it’s been a while since I came here. If you guys want fresh orders and good service, go to the Dunkin’ on 601 Jericho Tpke only about 5 minutes away by car from this location. Response: If you look at my review, I never stated that the coffee has changed. I stated that the coffee got worse every-time I would go. This could be due to double running coffee grinds or serving customers coffee from the machine when the light indicator is red. Also there are many employees at your location that act like they are doing us customers a favor by making the order the right way and are very rude and disrespectful and give attitude to the customers when the customer corrects them. I have had five negative experiences on five different occasions at this location under your management. There are many other customers that feel the same way about this location if you read the reviews and there are several people that complained to you and your management and nothing was done to rectify those issues.

I didnt even get my capichino blast 7 mins be fore 11😢😢

My favorite Dunkin, the ladies are nice, im always greated with a smile. Places thar great me with a smile always makes me feel good, and makes me want to visit again.

Narrow, crowded parking area in front. Additional parking in rear with a rear entrance. Very crowded store, but with good reason: quick, professional, friendly service. Hot coffee. Fresh food. Enough employees to handle the crowd. I was in a rush but did not feel rushed by the help; they were friendly and helpful. Good location.

This is the first Duncan Donuts I have been to in Long Island in the past year that gets your phone order right. My unfortunate experience is on several occasions at multiple locations, items were missing in my bag, mainly donuts.

Got 2 coffee and 3 donuts as I was visiting LIJ. Parking is good. Rhey have seats inside. People were enjoying their food and drink, which is always nice to see. The staff was good.

The apple crumb Donut there is the fresh soft unlike other Dunkins I've had them service is Great and friendly

The morning person hasena has a nasty attitude and I found a hair in my latte cup. Proably she should change her glasses. The morning people should change their gloves while making the sandwiches. The egg and cheese sandwich was cold from rashida

Rob the Mgr and his staff are awesome. Always with smiles. I stopped by and gave them chocolate they were all appreciative. Thank u. with love Ms MTA D.

Management has sign discouraging use of coupons. Limiting a coupon to each transaction.

Nice Dunkin location and attentive staff. Free parking available.

Probably one of the worst Dunkin’ Donuts as far as Customer Service. The lady at the register by the name of Megan, looked miserable, has no idea what the word friendly means. Shouldn’t have people working like this and places that I have to deal with the public if you can’t deal with the public get another job. last name on the receipt Parvezur not sure who that is but the manager also falls in that category. This was Tuesday morning 12 -13-22. I normally don’t frequent Dunkin’ Donuts but when I do I order the same thing all the time this is the first location that I heard that they don’t cut bagel twist in half because of safety issues which is understandable if you have idiots behind the counter, I don’t know how to cut a simple bagel. Maybe you should look into who you’re hiring not that difficult. they didn’t even offer me a plastic knife as an option. I had to ask for it.

Women to make my order a medium caramel and cream coffee ice explain that I wanted it light and sweet extra caramel after I received my purchase it wasn't the way I liked it so I asked the person could she please put extra caramel she went on and on about extra money extra money I put in four I put in five I said well can you put in more I don't care about the money so she put more than I asked for she made it extra extra sweet to make a problem I didn't cause a problem with her I proceeded to just walk out of the store because these people and these fast food places act like it's their food and you're not paying for anything instead of them being polite and nice about it they act like they're giving me something free and it's their house it's not their house I am purchasing something and I would like it the way I drink it that shouldn't be a problem but the woman that was there made it a problem to the point where she put in too much and I wasn't able to drink it but that was my loss and her game I guess because she wanted to be nasty about it I worked in that area for 31 years at northwell and never had a problem with my order this was the first experience and it will be the last because the Indian woman or whatever nationality it really doesn't matter but I was very disappointed so to the woman who thinks it's her house when she's giving a customer their order what goes around comes around

I ordered 15 mumkins and when I get home and I see only 10 he gave me that’s weird