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  • 1/5 James K. 9 months ago on Google
    Only one star because can’t give zero first room no ac in July. Second room open door turn on lights and Roaches everywhere. Very disgusting place. An embarrassment to the name. Don’t stay here. Just plan nasty.
    2 people found this review helpful 👍

  • 3/5 Mike K. 2 years ago on Google
    The staff was wonderfully friendly and helpful. Bed was comfortable and room reasonably clean. The seal around the door needs to be replaced. One of the beds had a broken & repaired leg that left it unbalanced; if you sat on one corner, another bounced up. Room had no microwave, fridge, or even coffee. (Host said they were in the middle of replacing all the units.) Property has plenty of grass and trees and could look very nice, but needs to be cleaned up. There is a LOT of litter around the perimeter. All in all an acceptable place to stop for a night, but I'd like to see those improvements if I'm here again.
    1 person found this review helpful 👍

  • 1/5 Thomas R. 7 months ago on Google
    Worst red roof inn we have ever been to Ac broke in first room we moved out of. 2nd room ac worked mostly Sink broken with a pail under it Handle on shower not attached correctly Switch next to sink works intermittently Most frustrating was when we reported to manager on Sunday and desk clerk on Monday didn't even write down the problems. This place gives red roofs everywhere a bad taste
    1 person found this review helpful 👍

  • 1/5 Alexis G. 10 months ago on Google
    My family and I booked 2 rooms and both rooms were disgusting. There was burn holes in the blankets, some lights didn’t work, bathtub was dirty, our “non-smoking” rooms reeked of cigarettes, etc. On the first night of our stay we were locked out of our rooms. I only booked here because it was the “best rated” low cost place to stay that was available, BUT now I’m questioning the 5 star reviews I saw. The service only gets 3 stars because the front desk lady switched our rooms to cleaner rooms.
    1 person found this review helpful 👍

  • 1/5 Ashton S. 7 months ago on Google
    Would just avoid all together. For one, there were people all in the parking lot smoking & listening to loud music. We already had paid for our room so we walked in, and ROACHES went EVERYWHERE. All over the bed frame, all over the floor and trim. All over the bathroom shower.I took a video but here’s a screenshot from it. Just not a good experience here at all. We went right back to the lobby and got a refund. (Says it’ll be a few days so we’ll see)
    1 person found this review helpful 👍

  • 1/5 Kyle Edward T. 10 months ago on Google
    This place was disgusting. We were welcomed to the parking lot by a pack of feral cats and given a room that absolutely REEKED of cigarettes. Switched rooms thanks to the worker attendant. The next room had peeling walls cigarette burns/dirty pillow cases worn weather strips and dirty tubs. Horrible experience, almost comical. Lesson learned. Don’t stay here to save a buck
    1 person found this review helpful 👍

  • 1/5 Adele J. 7 months ago on Google
    If you want a decent hotel DO NOT GO HERE!!!!! The room on the website is not the room you are getting! The room was disgusting, floors was peel and stick tile, was all peeled up, carpet was sticky and dirty, bathroom was moldy. Let’s not forget the roaches! It was in the sketchiest area I’d ever been in. Drug deals all over that place.
    1 person found this review helpful 👍

  • 1/5 Lorena V. 8 months ago on Google
    Disgusting. Do not recommend. Walked in room and walked out. Inside we found sheets were stained and bathroom was filthy. The whole complex reeked of cigarettes as people smoking in and out of their rooms sitting on upstairs balcony railing. This place I would describe as a drug house if I ever saw one! Would highly recommend higher ups do check ins on this property for up keep and maintenance!
    1 person found this review helpful 👍

  • 1/5 Tracy M. 1 year ago on Google
    Stay at Red Roof all the time because I travel with my dog. Worst one ever experienced. Room smelled funny, door locked but didn’t close all the way, AC made horrendous noise. Overall rather dirty. Sketchy traffic in and out. Wont ever stay here again!!

  • 3/5 Kenny C. 2 years ago on Google
    It will do. I confused it for a red roof in plus. The room could have used a sweep but not bad. The sink looked like permanent stain rather large. The blanket had a small one too but not enough to gripe about. It had a scent to it upon entering but couldn't ID it wasn't offensive just different. The table nice large enough to put my gaming laptop on and offer military discount. Staff was friendly

  • 5/5 Maggie B. 2 years ago on Google
    Very nice lady at the desk. The maid was very nice. They are renovating the rooms. So the rooms are a bit of a mess but are very clean. The front desk person was friendly and let us know if we needed to just let them know. We found the rooms to be comfortable. You can tell that the maid takes the time to keep up the rooms during the renovations. Thank you for a nice stay. The restaurant next door served great food.

  • 1/5 Stacy B. 1 year ago on Google
    Can't fairly rate the rooms, because we paid for a room , got into our car to drive around to our rooM and were approached by a random guy asking for money . We left to go eat dinner came back to park out front of our room and were approached by a second guy asking for money. Super sketchy place and I didnt feel safe enough to get out of the car. My husband said the woman at the front desk was very nice !

  • 1/5 prosper f. 2 years ago on Google
    This is my second stay in RedRoof, in Miami was not bad but in Columbus it was a desaster. The room was dirty, Stain on the sheets, checked in late but checked out at 2h00 am because the bed was infected with bedbugs. it's like room service was never conducted in this room.(Rm 108) The good thing I got all my money refunded when I comeback to talk to the lady the next MORNING.DO NOT RECOMMEND THE RED ROOF LOCATED IN THIS ADDRESS.

  • 2/5 Larry H. 2 years ago on Google
    Dated rooms, worn furniture. Refrigerator, microwave, and toilet were dirty. Cigarette stains/burn marks on the side of the bathtub. Semi-dirty carpet. The next morning I'm pretty sure there was an employee out front smoking a joint.

  • 1/5 Marsha M. 2 years ago on Google
    Will not stop here again. Beds were worn and lumpy. Sheets cheep and old. The bathroom toilet seat was extremely loose. Towels were worn and old. No refrigerator or microwave. The tv did work.

  • 1/5 Susan M. 2 years ago on Google
    Sink did not drain,tub stained. Bed spread stained. Extremely outdated . Chipping paint,holes in curtains . Worst condition of a hotel we have ever experienced.

  • 5/5 Tara L. 1 year ago on Google
    Just wanted to take a moment and share how great Trinity from the front desk is and how much I really appreciate having such a great spot to stay where my fur baby is welcome. This place is a palace compared to some of the motels I've stayed at in Columbia with rates below 140 per night. Thank you all so much for everything. I look forward to my stay here at the Red roof.

  • 1/5 Virginia J. 1 year ago on Google
    I would not recommend this hotel. My room was filthy. There was hair and dirt all over the bathroom so I cancelled and turned in my keys 10 minutes after checking in. Management was no help and claimed I was not entitled to a refund because of hotel policy.

  • 1/5 Laurie S. 2 years ago on Google
    Worst red roof i have ever stayed at. Air conditioning didn't work, dusty dirty counters and desks, cars that weren't staying there in and out all night. Garbage all around the edge of the parking lot. Never again!!

  • 5/5 Dustin H. 1 year ago on Google
    I’m laughing at some of the reviews. I’ve been staying at this motel for a while. I haven’t experienced any of these conditions. Thank god. But I will say office staff as been amazing as well as my housekeeper. I have never felt unsafe at this location if anything it’s one of the safest motels and Red Roofs I have stayed at. My side of the building is quiet and everyone is respectful even residents/guests staying. Occasionally you will have some young loud individuals on the weekends but other than that no complaints or issues. Rooms are nicely renovated USB ports in wall sconces and on wall. Better television channels, an actual working telephone in the room than some Red Roofs I’ve stayed at. Drawers are clean, heat and AC work, microwave is clean micro fridge is clean. Staff checks on me daily. That’s a great feeling to have when hotel staff care about the individuals staying on the property. a special thank you to Shaneka Chyna and Trinity for making my stays pleasant and relaxed. Always friendly when I come in. Always asking if I need anything.

  • 5/5 Nesha M. 1 year ago on Google
    We had an amazing experience! Due to tough times, we had to stay for a while but God is faithful and ALWAYS on time. The room was clean and the staff on the property is very friendly, personable, and gave great service.

  • 5/5 Hope F. 1 year ago on Google
    This Is A Good Clean Hotel If You're Looking For A Nice Place To Stay For Pleasure Or Business. My Husband & I Travel For His Job And We Stay At ALOT Of Red Roof Inns And This Was Truly The Best & Cleanist One We've Ever Stayed At 👍🏻 Everyone At The Front Desk Was All So Kind & Sweet And Very Helpful. Actually My Husband Had To Be In The Hospital During Our Stay & I'm 100% Disabled And They Were All So Sweet To Me 🙂 They Checked On Me Every Single Day Asking Me If I Needed Anything & They Ask Me Everyday How My Husband Was Doing So I Greatly Appreciate Each & Everyone Of Them. I Would Say The ONLY Complaint I Had Was Their Were Kids Of All Ages Outside Until Midnight Hollering & Bouncing A Basketball. Don't Get Me Wrong There's Nothing Wrong With Kids Playing But Outside Until Midnight Is A Bit Ridiculous I Mean What Were The Parents Doing To Allow Their Children To Be Outside Til Midnight. It Didn't Bother Me So Much But I Was Just Concerned About The Older People Who Were There Trying To Get Some Rest, But Overall This Was A Great Place With Great Service & Prices!

  • 4/5 JEREMY B. 11 months ago on Google
    I like this location. Every time I go to get a room here there’s the same lady always working. She’s a nice young lady. The rooms be nice and better than I expect. I will continue to support this particular location.

  • 3/5 Jamilka H. 1 year ago on Google
    Rooms are decent. House keepers are helpful and kind. Front desk personnel are friendly... My only complaint is with "maintenance personnel ". When a client asks for repairs (faucet,light bulbs,etc...) it takes "forever " to get resolved.; The sink faucet in my room constantly drips and we've notified it to front desk, talked to the guy supposed to take care of it and it doesn't get resolved; we've been asking for 2 or 3 weeks now. Just got the faucet!!!

  • 1/5 Riley R. 1 year ago on Google
    SO DIRTY!!!!! I actually can’t believe I paid to stay here. I usually like red roof inns because I travel with my dog. I think I would have rather slept in my car than stay here. The room was so nasty. The comforter looked like it had never been washed. It had stains and dirt all over it. I threw it in the floor immediately. The bathtub looked like it hadn’t been cleaned either. I didn’t even shower because it felt pointless when I was staying in such a dirty room. The AC worked but leaked a huge puddle right where I got out of bed. Plus not a very good location. I felt very unsafe here and if I didn’t have my dog with me I wouldn’t have stayed as far as safety goes. I probably wouldn’t have even booked this if I wasn’t traveling with my dog. Oh and the pictures they used? Let me know which red roof inn they actually took those pictures as because it wasn’t this one.

  • 1/5 Rob K. 1 year ago on Google
    My wife liked the pillow and asked to purchase it, she was told no. Several days later we were charged for the pillow that they would not sell us. Recommend that you have the dishonest staff inspect the room before you leave the motel

  • 1/5 Trent U. 1 year ago on Google
    Got to room after 9 pm, wanted to shower...1 towel for 3 of us so went back to front(cause there is no phone in room to call on) couldn't get any til morning!!!!! Really. Never did get them!!!!! The room, no garbage 🗑️ can, fridge has no shelves so you can't put hardly anything in there, bathroom room door bottom hinge is coming off, door hard to shut, no extra lock on door, broke off,. Pretty sad, feel we over paid here and want money back plz. Room #130

  • 1/5 Growling C. 1 year ago on Google
    This is perhaps the WORST Red Roof in the country. I have stayed in literally dozens of RR Inns as I travel with a dog and this was one of the poorest and unsettling experiences I've had. Made a reservation as it was convenient to several restaurants - and I expected nothing more that a standard experience. When I arrived, I found the location, behind another business and kind of hidden did not appear to be secure at all. The very inattentive clerk did not greet me, she just said "wait." And that is what I did, for about five minutes as she checked some kind of list with her lips moving silently while she read whatever it was. Meanwhile, one of her "girl friends" dressed VERY inappropriately (and this coming from a liberal) literally was snorting into her phone seated across from the desk. When the clerk finally finished her list, she processed my reservation. She still had not even said hello or welcome to Red Roof. Just "NAME." "ID, CREDIT CARD" then type type type. Only question she asked were how many keys. I took them and left silently. Now to the room. King size bed with springs literally coming out of the mattress. Three tiny pillows. Tiny bath towels that were more sandpaper than cotton. No toilet paper on the holder (luckily a wrapped roll on the toilet). Paint splatters everywhere. Stains on the floor. But all this said, room was reasonably clean. AC unit made lots of noise, door did not close correctly but did lock. We brought minimal luggage to the room. As it got dark, lots of sketchy stuff going on outside. I went to the office to ask for a pillow. Same clerk, but she is now hanging out with three more of her friends. I asked and was told "NO, we ain't got none and housekeeping won't be here until tomorrow - you can get one then." Um, probably 80% of the rooms in the hotel were empty and could have taken one from there but that would mean getting UP from your chair. When I took the dog for a final walk, there was a couple screaming at each other in the next building, there were a couple cars driving through the parking lot and not parking and a few people just milling around. Luckily, our car was parked directly outside our door and alarmed. We left quickly the next morning. As someone that is licensed to carry a gun, I would not feel safe staying there again. Drive to the next town. Period.


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