Interactions with staff have been excellent - When my animal needs were more niche they were honest and gave recommendations how to proceed (not selling me on a compromise I did not wish to risk) and for a start up to introduce a new family member they have a great range and friendly advice and their genuine enthusiasm for customers makes it all the more positive.

Fantastic range of products and the staff were absolutely amazing. I bought a whole heap of cat litter, and they helped get it to the car and put it in for me. I will be going back.

I went to this pet barn today and was served by Hayden, who was so helpful and had so many helpful tips, he just couldn’t do enough to help, so friendly too!! Thank you so much

Great products! We enjoy shopping lots of things needed for our babies! Thanks and see you again!

Love price matching ❤️ staff are extremely helpful and friendly. HOWEVER my dogs food has not been in stock for at least 3 weeks

Great Petbarn store they have everything you need for pets. I needed a crate for my puppy Schnitzel. The staff were exceptionally friendly and helpful good customer service means a lot to me. I had to return the crate in exchange for the next size up Maya (apologies if I spelt your name wrong)had assembled it for me which was great. 5⭐ Petbarn Woolloongabba will definitely return 👍

Very good！ This pet shop has a wide range of things, including dog, cat, bird, fish and other pet products, pet food, toys, clothes and other supplies. The price is affordable, the service attitude of the staff is very good, tell me some knowledge, introduce a lot of products, and come to buy next time. It's worth recommending.………..........................................................................................

It is quite small. And the stock for cat stuff is very limited. But the staff are very friendly and helpful. There is quite a large variety of different dog and cat foods available.

Staff were very good and friendly. Cannot fault there at all. The car park out back is quite small which probably isnt a huge surprise given the location. I found the range of products to be quite lack lustre however and had nothing that I was after; range of cat towers was limited, didn't stock the kitty litter trays I needed, nor the wet or dry cat food I was after. Was fairly disappointing and probably won't return purely because of the product range - I could have avoided this myself though by checking the website prior to going in.

Very impressed with the help I got from the lovely tall guy on Sunday 10th Nov, he was very kind and compassionate as I was very worried about my kitten who showed symptoms of a UTI. He showed me a great product for UTI relief specifically for cats, and it worked! My kitten seemed to recover within an hour of dosage. So grateful for the store to be open and for staff to be so accommodating and non-judgemental. Thanks Pet Barn

Fantastic staff easy to approach verify knowledgeable and helped me find what I was looking for

The staff are friendly, helpful and passionate about animals. I enjoy going here because of the staff. Price-matching and getting discounts by being a member is great as well!

After sitting at the bar and enjoying our drinks, we were told our table for two was ready. We shared the Eukanuba for Two, and it was delicious. For desert we had tinned fish with brine sauce. A bit pricey, but ABSOLUTELY PERFECT for a couples date night!

Great store here, not usually too busy. Staff are knowledgeable and friendly. Thanks heaps to Hayden for noticing I'd bought some food recently and asked if there was an issue and told me about the refund policy for pet food. I came back again and got store credit for a different type of food with no issues at all. Small things like this make a big difference. Thanks :)

Staff were nice and store was clean. Didn't have what I wanted because of supplier supply chain issues and were helpful in finding a suitable replacement.

Staff very friendly. Pricing is a bit all over the place and they appear to be jacked up in order to "discount" them for members, the staff are happy to apply member discounts when you're a regular anyway. The foster kittens are always cute to see :)

Petbarn Woolloongabba are a great store. I wouldn’t go anywhere else for my dogs needs. The staff are always so friendly, knowledgeable and so helpful in store. They go above and beyond to assist you if you need help. I trust them completely and have never had any problems. Online orders are stress free and packed and sent out very quickly with no issues. Brilliant. Thanks guys! Highly recommend and rate you.

Usually always fantastic however there is a new member of staff I encountered this week who had less customer service skills than a woolies self checkout machine and the personality to math . I did think she may have entered a standing coma at one point due to any lack of movement, acknowledgment or speech. Fair play to all the other staff who are nothing but friendly, knowledgable and helpful, but wherever you found this one, send em back, would rather queue and wait for 30 mins than have to deal with that little bundle of joy again.

I needed some socks for my beloved old dog of seventeen years. We rang the store and a gentleman very kindly put the only pairs he had, aside for me. Upon arriving at the store, he answered all my questions about dog bickies for old dogs and was very kind, helpful and friendly. I am sorry I didn't get his name as his customer service was truelly excellent.

Small store, geared towards dog/cat owners, assumedly living in nearby apartments. Smaller ranges for fish and other pets. Staff were lovely but ultimately the store didn’t have what we needed and parking was a nightmare.

Absolute worst experience you can have in a pet store. First told (by inexperienced staff) a fish will live in an aquarium, then when it starts killing other fish, they won't take it back. Annerly aquariums a few minutes away provide over 30 years of experience.

Had my cats favorite food and a fun snack for my girlfriend's sisters dog. I found them very friendly. Not my usual store. But would go back.

Friendly helpful staff who also made the price matching process very easy

Lovely and knowledgeable staff, always up for a chat and full of great advice, reason for the 4 star is that sadly their advice is often where to find what I'm after elsewhere as they just don't stock a large range, especially for rodents! They could really do (and this goes for the entire chain as well) with beefing up their stock on things other than cats and dogs.

Super lovely staff

The staff are always so lovely and helpful

Pretty great store - friendly and always give my dog treats. They price match also. I gave only 4 stars because when i have a discount voucher they won't allow price matching to their website which i think is silly. It can mean a $40 difference sometimes.

My girl kitten prefer coles

Accessible entrance, great parking, wide aisles.

Good store. Not as much range for cats as I'd like. Friendly, helpful staff though!

Pet needs are all here, really happy to discover a one stop shop with my pets. Highly recommended!

Lovely staff, very helpful with any questions or concerns, good prices.

Price matching to online prices is super convenient, and always have stock of what I need

Gorgeous most helpful staff. They're rad. 🙏💛✨️

There is a pet stock near my home but i go out of my way to go to Pet Barn because its definitely cheaper. Its worth becoming a member because i get a discount every time i buy food for my cat.

Great service and friendly staff. Highly recommend.

The staff were super friendly, super knowledgeable and took time to listen to my puppy's problems. They had multiple solutions without making me feel like I was asking silly questions and didn't make the transaction feel like I was being pressured into a sale. I'll happily go back there, they even invited me to bring my puppy 🐶 ☺️

Nice staff, got my 2 weeks supply for my kittens. Love this place.

It's a small shop, my problem was stock on the wall was messy and not maintained. There was even an empty box on the wall obviously shoplifted product. And this was just as the shop opened, this should of been cleaned up and maintained either at closing the day before or before opening.

A lovely welcoming store with staff members who remember regular customers and their pets and a good range of products.

Always order my kittens cat food online for delivery. Always arrives same day no matter the time and always pick the correct items i ordered. Love these guys

The staff were lovely and super knowledgeable. I had so many questions for them about my cat and they took the time to answer all of them and even help me pick out the best cat food for him as well as other products. Overall it was the absolute best experience i had at a pet store!!

Great staff, friendly, informative experts. Perfect click and collect experience with some advice as a bonus

I always shop here for my cat. All staff are very kind and professional. They will help you with any questions or recommendations.

Worst customer service. Rang to advise of an issue with product bought, staff could care less. Honestly was so surprised how little she cared. For a customer who shops there and at pet barn in general frequently, it’s so disappointing. Called head office and got some generic ‘sorrys’. Many other pet shops who will happily take our business. Do better pet barn.

Great location with street parking and a few on-site parking spots out back. This store is a bit smaller than the other Petbarns but it still has a great variety of products and stock. Easy to swing by on the way home to pick up things for the doggo 🐶

Make sure you find the carpark, makes the shopping process so much easier as parking along Logan Rd is impossible. Range of products is great. Really friendly and helpful staff. Make sure you sign up, the member benefits are great. Also a dog hydrobath inside.

Very knowledgeable and helpful staff. Great range of product lines and they're generous with discounts.

Friendly service and helpful

As soon as I walked in I was greeted cheerily and offered help. I wanted something for my cats and was shown where it all was. The shop assistant was a helpful guy and we then proceeded to have a chat about our love of cats. He was helpful with what I wanted and even gave me some pointers on things I didn't know about. This will definitely be my go-to from now. Two thumbs up!

Very easy to deal with

Staff are fantastic and always helpful.

Knowledge and friendliness are these guys standouts

Incredibly friendly staff, regular petbarn prices which I feel could be better but overall a good experience.

Friendly staff who are knowledgeable. Only disappointment is that the live crickets for sale had at least third of crickets dead in the container which saddens hungry frogs

Very helpful staff

Helpful and went over and above to assist me. Made very many useful suggestions for travel with my cat. Thank you 😊

Convenient and friendly staff

A good general pet shop. I am more of a fish shop kind of guy but I appreciate the petbarn slice of the market. Lady was helpful and patient while we picked out a fish tank.

Three staff on the registers. Plenty of dog food available. Thank you.

Our dog loves to come here

Great service.

Great and Friendly service.

Petbarn became a highly visited place for me recently for our beautiful kitten. I often visit this store when I am in the area. You will find a lot of quality varieties products for your pets. Staffs are also quite friendly and helpful. Thank you for your kind service 👍☺️

Staff were helpful, went for a gift card, they gave me one.

Such helpful animal loving staff, my go to for all my pet needs.

Best Petbarn in central Brisbane. They have a beautiful assortment of ornamental fish. The staff seem to be very knowledgeable about ornamental fish care.

Yep pretty standard petbarn, staff were nice and seemed knowledgeable offering me useful advice based on a food purchase.

Wonderful staff, very knowledgeable and friendly.

Very friendly and helpful. Good selection of aquarium supplies. They don’t sell “scam” aquatic plants like lots of places. They were knowledgeable about establishing aquariums.

Has everything I need for my pomeranian Shiba. It's a smaller store but has food, treat and a DIY dog wash pre pay station inside for $10 a wash. Convenient and nice staff

Excellent service and knowledge shown by the staff member who served us. The kids loved picking out their pet fish.

Great service. Super knowledgeable staff

Best service that I have ever been to. Staff are all friendly and helpful

great shop and friendly and helpful staff. This was aour local Petbarn before me moved and we loved taking our dog here for a bath. He was always spoilt and often got a treat from the team when he was all clean. Always felt welcome and occasionally will go out of our way to go back for supplies!

Good prices & comprehensive product selection. They even have designer doggie outfits! Always excellent and knowledgeable customer service.

The staff here are always friendly and willing to assist. They also always offer my dog treats! They really care for animals :)

No animals other than fish and hermet crabs. Not worth it.

Have everything you need

Love

OK range but I couldn't get any staff to assist. Maybe it's better at different times but I wasn't left overly impressed

The girls and team at Pet Barn Woollongabba in particular Natalie and Megan have been so helpful they truly care about the animals and fish they re home and their knowledge is outstanding! I started looking to set up a tank after many years of not caring for a fish and wanted an Elephant Ear Betta. As I was doing research, I had lots of questions whilst starting up my tank the team at Woollongabba are so helpful and assisted me in every way possible. I highly recommend this Pet Barn Store to anyone needing information on their pet's care. Thanks for your help, Harold is enjoying his new tank :)

Super friendly staff. Always helpful. Great range.

Friendly helpful Wheelchair accessible a bit tight but staff are very helpful

It's a petbarn. It has a 3 or 4 parking spots out the back that are handy.

Very friendly and helpful service 😃

Not much stock.

I go to this Pet Barn for all of my pet supplies. Parking can be difficult on weekdays but is usually fine on the weekend. They have a pleasantly large range of products and they have been helpful when I needed assistance. Pets are welcome in the store and many people bring their dogs.

Very kind staff and beautiful variety of a lot of fish.

I buy mealy bugs here to roast for my own consumption. They are not cheap but the taste is good. Some soy and toss in oil and roast and then you have a crunchy snack.

Staff is always very friendly and helpful, stock levels are always great.

Always a delight

Its a pet store...