Every time I come to this subway there always seems to only be one worker. I've had conversations with many past employees and they all say the same thing about the manager.ive never seen an employee last there longer than two months. At first I thought it was the employee themselves, but after hearing the same from some of their better former employees I've come to conclusions it's not the workers that are the problem.

The reason why I support this brand is because I grew up with the brand. I didn't know it is a franchise. A white older couple owns the 3 subways. My first experience with this white male owner was awkward. Its time for me to make purchase for my order. He commented on the subway gift that I had. He was suspicious of me using my card. I didn't know why? I don't believe in committing any fraudulent acts. My second experience was at his other location on pine island. I'm walking in the hot sun to get to the location. I arrived there a young lady preparing my sandwich. I see a white older male standing online not realizing it was him. He recognized me and he hurries to the register to ring me at the register. It felt odd to me.because he didn't allow the female to complete my order. He said rudely that will be $15.35. I said to him, you not even going to say good mornnig?or do you need a beverage etc. That's where he decided not to except my subway gift card. I asked him when will his system will be fully capable of accepting subway gift cards? His response was he threw my sandwich away and started an argument with me. My third visit was another location on Oakland and university. I see the guy again and it brought back the moment again. He cursed me out with a low voice and kicked me out. The owner of the franchise using the "f" word towards his black customer. For older white owners their attitudes are extremely negative.

The owner overcharged me and wouldn't accept a still valid coupon (which I called ahead and asked about) she then made me wait for my mother who was at the bank across the street because I was $2 short (I saw the thing when she rung me up and she charged me for extra bacon on a sandwich that already comes with bacon). The owner got fed up with waiting and just let me take the food. Also the owner gives you the tiniest little bit of veggies on your sandwich. Last thing is my sister was an employee of hers and the owner treated her abhorrently.

Worst subway ever had my sub made and when I got home to have dinner there was a worm in it. Manager or owner who ever he was was not sincere with his apology was blaming vegetables not taking responsibility would not give a star but that’s the only way to post message this subway should be shut down

The person who prepare my sub was not wearing a mask. I felt so disappointed and he was asking me what else I wanted in my order and pretty sure spitting all over my food. I did nor say anything because I just wanted to leave the place. Paid and sub went straight to garbage

Horrible service! Cancelled my order randomly, after making me a wait for 1 hour.

If you come here, you have to come when Roy works! He's the best they have had here yet. He's kind, courteous, and has the best customer service I have ever seen out of an employee. Hire more people like him, and you will have tons of business!

Today Sunday I went to get 4 sandwich, the girl who works there is very RUDE, not the blond one, I think the one who is in charge, how can someone like her can get a job in customer service, she doesn't even know how to talk to clients, she can ruin a business. The sandwich is good!

Tianna made excellent subs with great care. She was patient, kind, and made the subs with great speed and exactly to order.