DO NOT STAY HERE! The only good thing about this place is the staff. Every single person who works here is wonderful and kind. With that being said, we booked the hotel for 5 nights, but left after 2. The first room we were in had rats... RATS! There was a crack in the wall that they used to crawl up in. We were moved to an upgraded suite which seemed nice at first. However, the bed had live bedbugs crawling all over it. My husband and I ended up sleeping in our car until we could check into a new hotel. Part of the hotel is under renovations, but the whole hotel needs to be shut down until they finish. It has potential but needs MAJOR remodeling.

I would give it a zero if it was possible! My first room had no hot water at all! They didn't even have basic cable! The second room had electrical outlets that didn't work! No cover over the air conditioner vent in the bathroom. We basically had to clean the room ourselves. They even left the painters tape on the front door. With all the problems I had they charged me as if I was getting the full amenities which wasn't even close. The cost didn't match the quality of the rooms. I notified the front desk for each issue I had but was never contacted by a manager.

We reserved a room on short notice. The staff was warm, welcoming and professional. The banquet and meeting area was being remodeled so there was some construction in process. The rooms appear to have been recently remodeled with granite countertops, vessel sinks and flat screen TVs. Comfortable beds - got a great nights sleep! A diamond in the rough! Attractive stonework, fountains and brick walkways. A stunning pool area! Would love to see where the remodel takes this establishment... should be great!!

This hotel can go either way. It has very nice features of which most are out of order. My room was very comfortable but the bathroom needs updating. The pool was out of order. Mini golf course was out of order. The ice machine was out of order. And breakfast was a complete joke. No cable tv. And the phone didn't work. The parking lot was half flooded. Not to mention the two giant dumpster outside of my room. Overall the staff was very nice.

Room was clean. Staff was very friendly. This hotel just needs a little more TLC. Bumpy parking lot. Stairs we're missing tiles. Sad display for continental breakfast, which is literally the bare minimum a hotel offers. Didn't hear trains everyone seems to complain about. Slept comfortably for the night, and had a hot shower in the morning, (I bring my own body wash) which is pretty much what I paid for.

I wish I’d have read the reviews before reserving our room. The sink water didn’t turn at all, they only put one washcloth in our room and it had someone else’s hair on it, the toilet water ran a long time after flushing, there were long black bugs crawling on one bed, the noise from the nearby train was unbearable, you could also hear everything from rooms above us and people walking past our window, no coffee maker, staff was not polite, no mattress covers, sheets so old and thin we could see the stains on the mattress through the sheets. There was a large puddle of water on the floor from the fridge and when I showed it to staff he plugged in the fridge and left the puddle. The rooms are outdated but that’s minor compared to it’s other problems. We’ve stayed in over 50 hotels in the USA this year and this was one of the worst experiences.

I stayed at this place many times and had a good experience with a couple employees. Unfortunately last night proved to be the last time I will ever stay here. Horrible guests services. I was charged fees that I've never paid before not even the previous night here. I was charged 13 times on my card and had to call my bank to fix this issue. I got to listen to a train all night that was so close it sounded as if it drove through my room. In the morning I got ready for work with no hot water what so ever. If your going to spend $80 on a room I highly suggest you shop around. I don't suggest using the water in the coffee maker either it is yellow.

We stayed here in June 2018 with a large group of people. They were remodeling and did their best to accommodate us. They even moved us to nicer rooms. However, charges, most likely from the bar, just recently cleared our accounts in December 2018. We have called the hotel multiple times with no real answers as to what happened. Multiple people in our group filed fraud charges through their bank. I would never stay here again. There is no trust in them to keep your bank information safe.