USCIS Oakland Park Field Office image

USCIS Oakland Park Field Office

Government office Federal government office Immigration and naturalization service

👍👍 I had my interview on July 14th 2022 and my experience was great! I was so scared but once I’ve entered the building my fear was gone. Everyone from the security officers to the immigration officer who interviewed me were very kind, nice, friendly and professional! My interviewer was the best! Very... People often mention interview, security, people, change, service, experience, great, officers, nice, friendly,


Address

4451 NW 31st Ave, Oakland Park, FL 33309

Website

www.uscis.gov

Contact

(800) 375-5283

Rating on Google Maps

4.20 (154 reviews)

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Featured Reviews


Frequently mentioned in reviews: interview (15) security (9) people (9) change (9) service (8) experience (7) great (7) officers (7) nice (7) friendly (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 M P. 1 year ago on Google
    I had my interview on July 14th 2022 and my experience was great! I was so scared but once I’ve entered the building my fear was gone. Everyone from the security officers to the immigration officer who interviewed me were very kind, nice, friendly and professional! My interviewer was the best! Very professional gentleman! Everything was quick, on time and friendly. My Oath Ceremony was the next day and it was also great! I will remember this day with a warm feeling in my heart, this is how it should be when you become an American citizen! God bless America!
    9 people found this review helpful 👍

  • 1/5 Keeba b. 2 years ago on Google
    Literally 2years now I applied and I am yet to get a interview date. Called they give you the run around and use covid as excuse but people who applied after me and do biometric after me get interview date same day or a week after but they telling me. Its due to back log and health purposes due to covid. How ridiculous is that
    8 people found this review helpful 👍

  • 4/5 Jordan J. 6 years ago on Google
    We had a great experience. The process was overall fast and they did a good job making it memorable. Music, video, and photo ops were presented. The attendees were not that enthusiastic however. Maybe it was the division among the country this year. None the less, the facility did a fantastic job!
    7 people found this review helpful 👍

  • 5/5 Hassan A. 1 year ago on Google
    I wish I can give more than 5 stars they are the best , best service I see in my life god bless them and god bless America 🇺🇸
    5 people found this review helpful 👍

  • 5/5 Gilbert Malagon C. 4 months ago on Google • 54 reviews
    Excellent attention. The security guards are very friendly and attentive. The receptionists are very pleasant and cheerful...the cleanliness is excellent, everything is very clean and nice...the USCIS officers in charge of the interview.They have plenty of commitment to their work.Very polite.Very patient.And always trying to help you and calm you down. since the nerves betray us when we are in that situation... my experience. Very pleasant and with a happy ending. My interview was done by Officer Borrantes. 5 stars for her. Very educated. Patient and pleasant. I thank her for her great work and for making my dream of being an American citizen come true.

  • 5/5 Jaime M. 2 years ago on Google
    When I transferred my process to this location everything went faster than it ever did. Officers were kind and professional. I'm glad I was assigned to this field office.
    4 people found this review helpful 👍

  • 4/5 Juliana M. 1 year ago on Google
    My review is to give heads up to those, who want to change their name. Be prepared and politely insist. I wanted to change my name and put it on application in advance. But…. I was not prepared that the officer would prefer to avoid additional paper work. When the officer asked me if I was sure that I want to change my name. I was - I wanted short version of my long, which I use everywhere to become legal. He said “well, in this case, ceremony will not happen this year” when I asked when he said dates are not even shown in the system, definitely not this year (it was September) lines are long, I also asked if I am able to change later - he said “Yes”, even easier without coming here. I decided not to take risk and thanked him for his kind advice and left my long name. I believed he cared about my interests. When I shared my story at Hispanic Unity, where I prepared for interview and attended citizenship course, that’s where I was explained and realized what happened. I wish I knew that officers can overuse authority in order not to do paperwork. If you are determined to change your name - insist and change. Name change later is not easier (- piles of docs to file, court and up to several months + $400.) All other services are good, building and halls are clean, parking is close and enough spaces. Waiting time was just 15 min from the time of appointment. People working there polite, friendly and nice, which made me trust and believe without doubt and now regret and didn’t fully enjoy the moment I was envisioning and dreaming of for many years.
    4 people found this review helpful 👍

  • 5/5 Eng Wrnhr N. 2 years ago on Google
    Thank you USCIS! I had an infopass appointment and the officer was very professional, helpfull and clear. The people working in this facility help us every single day. Thank you Officer Hill.
    4 people found this review helpful 👍

  • 5/5 Mario V. 4 months ago on Google • 40 reviews
    The attention is very good

  • 5/5 Luxury Consulting M. 1 year ago on Google
    This place is super organized, clean, there are no people accumulated in the waiting room because they are not allowed to enter the building with more than 15 minutes before their interview. I’m so happy I’m a proud to be American Citizen today 🇺🇸
    3 people found this review helpful 👍

  • 5/5 Saara 1 year ago on Google
    Hands down the best location I’ve been to this far! Everyone, especially the security guards were EXTREMELY FRIENDLY! Been twice for an interview and ceremony and it was always great service!
    3 people found this review helpful 👍

  • 5/5 Dailys A. 7 months ago on Google • 9 reviews
    My experience at this office was EXCELLENT. The treatment of the officers from the moment you enter until the moment you leave is WONDERFUL. Everything very clean.
    2 people found this review helpful 👍

  • 5/5 Saska V. 1 year ago on Google
    Does anybody have an idea how long it takes to get an infopass appointment for I 551 stamp?
    2 people found this review helpful 👍

  • 5/5 THE LONE W. 5 years ago on Google
    I have been going there since it is the nearest one in my district .I have always loved the welcome smile of the lady at the desk after you pass through security screening . You can tell it's a group of people that are well educated and we'll verse in the service that they are providing. Service is quite quick despite the fact that there is always a huge amount of people to be served .
    2 people found this review helpful 👍

  • 5/5 MarG F. 7 years ago on Google
    I have absolutely nothing to complaint about this office. I have never had a bad attitude from nobody. My citizenship interview was great. The officer was extremely nice and courteous when he came to take me in. During the test he was serious but not rude or mean. Just doing his job. After all the questions were asked he went back to being very nice again. On the day of my Oath Ceremony the officers were awesome!!! It was a very beautiful and fun experience!!! It couldn't be better!!! Best day EVER!!!!
    1 person found this review helpful 👍

  • 5/5 Ariana D. 3 years ago on Google
    Is the oath the same day as the interview? I need to travel 3 days after my interview and I don't know if I'm going to be able to. I've been trying to reach someone to find out but so far no answer :(
    1 person found this review helpful 👍

  • 5/5 NUEVO T. 1 year ago on Google
    Hello, with my wife we ​​presented the interview in this place, from the entrance we found very polite and friendly people It was an orderly process we were called a little late but the situation is understandable and the officers are very kind and do their job professionally. We felt that our offices were clean and ready for their task, in general terms it was a great experience.
    1 person found this review helpful 👍

  • 5/5 Geraldine N. 7 months ago on Google
    Excellent Good service, very nice persons. ❤️ 😍 💖 ❣️ 💕 💘
    1 person found this review helpful 👍

  • 1/5 Dominique C. 1 year ago on Google
    They ended up putting me and my kids with my husbando in the non US Citizen line just bc he's not one. So me and my 3 kids who are US Citizens had to wait in line for 2 1/2 hours. This place is the worst!!!!!!!

  • 1/5 JMVC P. 8 months ago on Google
    3 time coming in this office , for take travel documents , because my big sister died , fist in coming , something mistake in translation paper , the supervisor said to coming back , I request new appointments , after me coming back she said for me change my address first for me get service , last today I’m Coming with all paperwork , she said for go to west palm beach because I’m move to west palm beach 2months , my ID styl have Broward addres , She never know my pain , I pay my tax personal and my business same every people do it , I don’t know the director , She can’t stay there because don’t help people get service , Window number 2 today , my appointments 9h40 , I stay wait more 30 minutes after my appointment , And call. D24 D25 D26, D27 , My Number is D23 call after all numbers

  • 1/5 wender c. 9 months ago on Google
    Had a horrible experience here. The badge renewal women employee whom was working on 8/22/23 paid little attention to detail while doing her own job while as it appears to be having a blast while doing so. Basically I had an appointment which I was about 15 mins late to due back to school traffic (I’m aware I’m wrong on this part). I walked in and security directed me to a sit down area where I would be called upon. I wait for 10 minutes and she yells out to a guy she can see while she’s sitting down in her chair in her office “are you getting a badge replacement”? (not even checking to look if any of her other appointments are there). As I’m waiting (for 35-40 more minutes) all I could hear is the badge renewal lady cracking up laughing with someone she’s helping for a good 25 minutes of that wait. Eventually the security guard I guess noticed I’m still waiting and comes to her office and lets hers know that her earlier appointment is here waiting. She says “oh no” (as if she had no idea I was sitting there waiting this whole time). Whispers to the security guard and they escort me to the front and the security guard politely tells me that she says I need to reschedule for being late. To me, I would have accepted kindly if it was said to me earlier. I’m not sure if it was the security guard for letting her know once I walked in or the laziness of the badge coordinator whom apparently failed to get up and actually check to see who was waiting to be seen. This made me very upset. And No, I’m not a Karen who complains about any little thing. This really bothered me because as my time was being wasted for 40 mins for nothing, this employee was having the time of her life laughing it up. It’s very unprofessional for a U.S government establishment to be operating like this. More attention to detail needs to be happening here. I expect this from maybe a DMV or something. Not here

  • 5/5 Paola C. 10 months ago on Google
    I had my interview for American citizenship this morning July 19, 2023. The place is super clean and organized. The officers at the entrance are very friendly and polite. Everything happened super fast. The super polite and kind Officer Valencia led me to my interview room. while she explained to me that my interview was going to be done via zoom with Officer Benitez, another beautiful young woman who was super friendly and polite. thanks for everything.

  • 1/5 Cordell G. 6 months ago on Google
    One of the representatives was very rude. She had a very bad attitude and gave me anxiety. She kept yelling at me and it caused me not to communicate thoroughly. If you want to talk with someone for buisness, this place isn’t a good place to receive the best service. Avoid this place at all costs!

  • 1/5 GAETANO 1 year ago on Google
    It's very dificult to get help. Is there anyone can help me please.

  • 5/5 Alejandra B. 1 year ago on Google
    Excellent Good service, Very nice persons

  • 1/5 JuanCarlos G. 1 year ago on Google
    I've been trying to get in touch with an agent about my case and the machine keeps ending the call, this has been going on for the past 2 weeks during different hours, I need to speak with someone and it's impossible. I will change my review once I'm able to talk with an agent about my case.

  • 5/5 fer f. 2 years ago on Google
    Excellent professionals and courteous people. Thanks


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