Waited in the drive thru line for 20 minutes. Their outside menu prices do not match what the prices are on their computer system. The person who put in my order did not ring up what i repeatedly told him 5 times. I was overcharged by almost $2. This establishment needs to train their employees better and get more people on staff. I will not be going back to this Taco Bell.

I have tried all the taco bells around me. Newport, Bellevue, Cincinnati, Alexandria, and Cold Spring is the only one that gets my App order right every, time. It takes them a little longer sometimes, but when my food is right, I'm happy. I would much prefer good service to fast, wrong food and this location has that in my opinion. Thank you to the friendly staff here!

Girl in drive thru window was rude, she didn’t say thank you, your welcome, have a good day or even look at me. When she handed my change to me she slammed the window. She handed me my food without even looking at me & slammed the window AGAIN as I was saying thank you. I’ll never eat here again I’ll be going to another location. Rude employees lose loyal customers. Do better & don’t be so miserable. Everyone has bad days but when your at work you leave your problems in your car. Misery loves company & that’s exactly why I’m not returning. Have the day you deserve.

Went through Taco Bell this evening and the Cold spring Branch, they straight up charged me $2.75 too much, refused to give me a receipt I specifically asked for receipt girl told me it was in the bag, and then close the window in my face. Due to the fact that I'm not allowed to eat beef I ordered chicken in chalupas, when I got home it was beef. I've ordered the exact same order at other Taco bells recently is how I know they cheated me out of $2.75 . I should have known something was up when I was at the speaker and there was a sign stating cash only.

Every-time I go there, they are rude. It’s usually the same girl every time- being the young Caucasian girl with brownish reddish hair. If you hate your job so much, leave and find another one, you shouldn’t have to take your frustration out on your customers. On June 7th at 3:33, I asked for a small drink at the window because I last minute decided I wanted one, and she was rude about it even though there were no cars behind me. So I just said forget it. Never will come here again.

It would be awesome if we would get all the food we ordered .this is the fourth time we we havent got all our food we got credit 1 and forgot to use it lol..you think we would learn ..

Employees are rude. The food was not very good. The price was too high. Also ... They got our order wrong. I would not recommend this location to anyone. I have been to this location before - it's the same story with the rude employees every time.

Less than 1 star. You mobile order to try and be quick. They don't have the items but because you mobile order they can hold your funds for 3-4 business days. Which means you're just hoping that money comes back to your account. But now you need dinner because it's late so you have to have more money taken out of your account to go somewhere else. Don't use the mobile app. I am not blaming the employees she tried to help with the best of her knowledge of the app. But a cashier should be able to edit mobile order. It's a little ridiculous that they can't. I can edit a mobile order my last 4 jobs if it needed it Your systems need to be updated I tried to put this on Taco Bell's contact us but their stores don't exist and it demands you enter a store to contact them about