Coastal Med Urgent Care image

Coastal Med Urgent Care

Doctor Urgent care center

😠 Paid the $125.00 for COVID testing. Didn’t get the documented results. Called several times and was put on hold and told to wait more. Tested positive and still ended up having to go in person for results. As a final gesture of bad service, was sent results over phone AFTER arriving home with result... People often mention care, urgent, recommend, staff, time, Care, Urgent, friendly, amazing, experience,


Address

8291 Dani Dr suite 100, Fort Myers, FL 33966, United States

Website

coastalmedurgentcare.com

Contact

+1 239-931-6049

Rating on Google Maps

4.60 (264 reviews)

Open on Google Maps

Working Hours

  • Monday: 7 am to 8 pm
  • Tuesday: 7 am to 8 pm
  • Wednesday: 7 am to 8 pm
  • Thursday: 7 am to 8 pm
  • Friday: 7 am to 8 pm
  • Saturday: 8 am to 4 pm
  • Sunday: 8 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: care (71) urgent (37) recommend (36) staff (35) time (29) Care (27) Urgent (26) friendly (23) amazing (22) experience (22)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Juan Sebastian L. 2 years ago on Google
    Paid the $125.00 for COVID testing. Didn’t get the documented results. Called several times and was put on hold and told to wait more. Tested positive and still ended up having to go in person for results. As a final gesture of bad service, was sent results over phone AFTER arriving home with results in hand… almost a comical occurrence to be honest. Voiced opinion when picking up results to a very polite and passive aggressive “thank you for your feedback”. In conclusion, after they have your money nothing else matters. At least they found a good way to exploit capitalism and make a killing off this world pandemic. Would give zero stars if possible but their business model is pretty strong, so for that alone you get one star. :)
    4 people found this review helpful 👍

  • 5/5 Kim G. 3 years ago on Google
    We needed testing done Covid 19 for travel. This team was amazing. They had our results back and loaded in our portals in time to go enjoy our vacation. We could not ask for a better service.
    3 people found this review helpful 👍

  • 5/5 Phyllis H. 3 years ago on Google
    I had to go in for a covid-19 test. They were very professional and very quick and thorough. They opened at 8 and I was done by 8:12. I got my results around 8:45 the same morning. And a side note I am negative and am very happy with my experience
    3 people found this review helpful 👍

  • 5/5 Mark C. 2 months ago on Google • 25 reviews New
    Excellent initial care for eye issue; referred to Southwest Florida Eye Care (Centre for Sight) for diagnosis. Needed receipt for out of country insurance (we’re Canadian) and Sage (Angelia) searched and forwarded receipt within one minute! We wouldn’t hesitate to use Coastal again.

  • 5/5 Alexandria S. 2 years ago on Google
    This by far is THE BEST URGENT CARE! They make you feel as if you are family and always ease your mind on anything you were worried about! Angelina is an absolute angel!! All of the staff is friendly and thorough! I drive the distance to come to this establishment, it truly is one of a kind!!! I’ve used them several times now and always leave better than I arrived. Today a smile and warm hug goes a long way! I can not thank them enough over here !!
    2 people found this review helpful 👍

  • 5/5 Broker N. 1 year ago on Google
    Best urgent care in SW Florida We went there on a Saturday noon unannounced. Although other patients were there before us, already waiting, the receptionist handled everything friendly and efficient. We did not have to wait long to see a nurse, also super friendly and honestly caring. And shortly after we saw the doctor, who was - surprise - friendly, knowledgeable and personal. She did not rush us and really took her time to to treat my son. The rooms were clean. It was a pleasant experience - as pleasant as an urgent care visit can be. A few hours after we had some questions regarding the follow up treatment of the wounds. We called and they answered the phone immediately. First the nurse and after that the doctor spent some quality time on the phone helping us. I can say that we've met some impressive people there, professional and passionate to help others. This place comes HIGHLY RECOMMENDED
    2 people found this review helpful 👍

  • 5/5 Rachel L. 2 years ago on Google
    Visited a few weeks ago and had such a good experience. The ladies at this urgent care took wonderful care of me in such timely manner! Angelia and Yvonne, amazing. Thank you for making me feel so comfortable during my first visit. 10/10 recommend Coastal Med Urgent Care.
    2 people found this review helpful 👍

  • 5/5 Pablo Q. 3 years ago on Google
    Last month in a Friday afternoon around 5 pm came in with ear infections in my both ears and I just want to say thank you so much to all doctors team for your great attention with me !! 100% recommended to anyone’s out there!! No more ears problem and I’ll be back whenever I needed
    2 people found this review helpful 👍

  • 5/5 Marco C. 3 years ago on Google
    I went at Coastal for travel proposal , i took the antigen test. Ivanna Coastal Urgent Care Representative was very Friendly and Professional and Faster. Great Job Ivanna
    2 people found this review helpful 👍

  • 5/5 Stacey M. 6 months ago on Google • 10 reviews
    We have been to this urgent care a few times now for each of my daughters and have always had the most pleasant experience. I always recommend this location; everyone has been happy each time with their experience. A+ recommend.
    1 person found this review helpful 👍

  • 1/5 Forero L. 3 months ago on Google • 3 reviews New
    I'm very unhappy after my visit to the Coastal Med urgent care. My friend and drove 10 miles because we saw the great reviews and hoped to find the best care in this facility, however, things did not go as planned or as suggested in the many good reviews (paid actors) for this place. When we came in the front desk lady was not very helpful and demanded my friend paid for her visit even though we had already checked with my friend's insurance that it would be fully covered. We went the extra mile (extra 10 miles if you count the drive!) to call my friend's insurance again and have them double check, which they once again confirmed that her visit would he covered, as she has already met her deductible for the year, we asked for the agent to please call the front desk and confirm this with her and once confirmed the front desk agent was very standofffish about the situation, and her attitude togards us was very unhelpful after this. It was a pretty slow sunday in this urgent care which is why we are confused to why we had to wait so much, and overal all they made us wait a lot in a room and didn't really do much for my friend, they poked her hurt hand and just took an x-ray and sent her home telling her her hand was not broken. The end. I would HIGHLY recommend not come to this place.
    1 person found this review helpful 👍

  • 1/5 Lauren S. 4 years ago on Google
    I will not be going back. Yes, the place was clean and yes the wait time is short. However, they do not require any paperwork of you - no medication history, no medical history period - you fill out absolutely nothing to where they know nothing about your health background. Don’t get me wrong, the staff is nice, but it was such an odd experience. Don’t let the 5 star review fool you because it’s only been open for 2 1/2 months. I was asked when waiting for my results if I wanted to wait in my room or go back out to the actual waiting room. Well, I said I would stay put. I decided after 10 minutes of waiting, I went to use the restroom. I wasn’t even gone a minute and they already placed someone else in my room. So I was forced back out in the WR. Then when I finally got my results, I was given a diagnosis that had nothing to do with my symptoms, so I asked the nurse and he then asked the Dr. And then of course they said it was wrong. Had I not asked a question, I would have left with the wrong information. They also tried to prescribe me medicine I already take, but in a different form and told me not to take what they just prescribed me. Like seriously? This is why you need to know your patients before you treat them. I wasn’t comfortable with the diagnosis, no real help was given, and with everything else just being scattered, I highly recommend to take your business elsewhere. Lee Convenient Care is way better than this place! I have no idea what I’m going to even get charged for all of these tests. Then I was told to go to a specialist. I get the fact that these doctors are practicing medicine, but it legitimately felt like they were pulling names out of a hat.
    1 person found this review helpful 👍

  • 5/5 Lisa B. M. 3 years ago on Google
    Recently relocated from Austin, Texas - Both Sofia (Clinical Support) and Angelia Sakyi-Agyekum (PA) were AMAZING!! They made me feel welcome and were incredibly professional! I highly recommend this Urgent Care for not only emergency issues but for routine medical care as well....
    1 person found this review helpful 👍

  • 5/5 Viola M. 2 years ago on Google
    This has been the best experience I have had with an urgent care. The PA Angelia is professional, kind and very good at her job. The two assistants are wonderful, informative and make you feel like you have been a patient there for ever. Definitely my new place for healthcare.
    1 person found this review helpful 👍

  • 5/5 Jody O. 2 years ago on Google
    This place is better than my doctor's office. Super easy process to be seen. Attentive, professional, vast knowledge, polite, kind, caring, accommodating for disabled, and clean, organized, and friendly to their patients. So happy I found this place. If you have a health issue that arises, this place will help you.
    1 person found this review helpful 👍

  • 5/5 Zainab S. 4 years ago on Google
    Best Urgent Care ever! The doctor is amazing and absolutely love it there!
    1 person found this review helpful 👍

  • 5/5 Greg E. 4 years ago on Google
    This place is amazing! It’s super clean! The front desk guy is fantastic! The NP is fantastic! Overall a great experience!
    1 person found this review helpful 👍

  • 5/5 Rodney P. 3 years ago on Google
    Rod Passarelli 11/5/2020 highly recommend coastal med urgent care for any health concerns. Sofia, was very helpful in setting up my appointment and answering any question. Angelia, exceeded my expectations in helping me solve my health related issue. I strongly recommend this location for urgent care needs. Very efficient very clean and all safety guidelines were followed.
    1 person found this review helpful 👍

  • 5/5 Thomas L. 4 years ago on Google
    Very friendly and helpful. Professional and quick service. I can recommend also for Germans to go there.
    1 person found this review helpful 👍

  • 5/5 Nicholas R. 3 years ago on Google
    Ivana was the nicest person I’ve met during my stay! She was attentive and did everything with a smile, and was hard-working too, definitely recommend her.
    1 person found this review helpful 👍

  • 5/5 Andrew M. 2 years ago on Google
    Two very good experiences--one for really bad bug my wife had and one for a severe ear wax clog. Professional, friendly, timely. We are from out of town, so we were kind of out on a limb and reception to nurses to PA were all excellent. Thank you for helping us out!
    1 person found this review helpful 👍

  • 5/5 Sherry A. 1 year ago on Google
    I went today, Saturday, for an injured foot. It was my first visit. I chose this facility based on the great reviews. They were wonderful! Everyone was friendly, kind, caring and knowledgeable. They took the time to explain everything to me and educate me on my injury. I did not have a long wait at all. I felt that Amanda Guinta did a great job with my care and suggested follow up.
    1 person found this review helpful 👍

  • 5/5 Whitney G. 2 years ago on Google
    So happy I found this place about a month ago. I walked in with a septic elbow (not knowing before I was diagnosed by a doctor here). I literally felt like death and they took me in right away. The receptionist all the way to the physcians were so nice. Unfortunately, they couldn’t help me and they had to refer me to the emergency department, which I am so thankful for. I had paid for my visit before hand and they immediately refunded me once I left. I wasn’t expecting it, since I wasn’t actually seen by a doctor. Thank You. Highly recommended them.
    1 person found this review helpful 👍

  • 5/5 Florian S. 2 years ago on Google
    went there today! they are very professional. Got my presciption and meds within 60 Minutes. Angelia was very knowledgable and helpful. I would go there again! :-)
    1 person found this review helpful 👍

  • 5/5 Mayana F. 3 years ago on Google
    The staff are amazing and super friendly. They really helped me with my pain and I super recommend.
    1 person found this review helpful 👍

  • 5/5 Lilian S. 3 years ago on Google
    (Translated by Google) I am very grateful for the service you have given me (Original) Estoy muy agradecida con el servicio que me han dado
    1 person found this review helpful 👍

  • 5/5 Trixie M. 3 years ago on Google
    I was just there this morning . The two girls Ivana and Sophie were amazing . They explained the difference between the covid tests , were amazing at treating others . Exceptional work . Will be returning for sure . Thank you
    1 person found this review helpful 👍

  • 5/5 Valentina M. 3 years ago on Google
    Young lady Ivana took care of me this morning with a rapid covid testing , she was efficient and fast with results ! I would recommend this facility 100% and the young lady 100% ! Thank you for your service
    1 person found this review helpful 👍

  • 5/5 martha g. 7 months ago on Google • 10 reviews
    I would like to thank the staff at Coastal Med Urgent Care for helping my son with his ear ache . Angelia, Kate, and Camilo, you all made our experience very pleasant. You all took the time to explain, and care for our concerns. Kate awesome customer service, Camilo thank you for your attention and care, and Angelia Awesome job explaining and acknowledging our concerns .Definitely recommend this place! Thumbs up!

  • 5/5 Donna E. 5 months ago on Google • 5 reviews
    My experience at Coastal Med Urgent Care yesterday was nothing short of perfect. The receptionist, Kate, was friendly and efficient. I was seen by Angelia and Amanda who were very professional, listening to my dilemma and giving assistance in a very timely manner. The instructions were concise and clear. The office was spotless. I would give the establishment 5 stars, and recommend it highly.

  • 5/5 Whitney Mae C. 5 months ago on Google • 4 reviews
    Literally the best urgent care facility Lee County. They’re always so friendly and sweet and the staff is very diverse. The facility is also super clean and they have a pharmacy that they work with exclusively so you don’t have to wait very long for medicine. Lastly, their prices aren’t too crazy, especially if you’re paying oop. I can’t recommend them enough!

  • 5/5 Alberto M. 2 years ago on Google
    Best urgent care in town !! I would definitely come back to them . The nurse Ivana is so passionate about her work , makes you feel like at home . Sydney the Physician Assistant was amazing , was able to help me with my medical needs without doubt . If i could give them a 10 star review i would . Thanks again

  • 5/5 Eunice A. 2 years ago on Google
    This is the most amazing place. Flew in for parents weekend and our daughter was extremely sick. The staff was extremely helpful and went out of their way to make her feel better. They did all the testing and gave her the medical care the emergency room did not.

  • 5/5 Kristina M. 3 years ago on Google
    Super awesome staff!!! You can tell right away that they love what they do. I am a very nervous person when it comes to doctors, but since I had cut my face badly with a grinder on a Saturday afternoon I needed to be cared for right away, and they're located about 4 miles from my house. I have never had stitches before, but I am so glad I came here. The PA took the time to clean the wound out which was full of debris from the grinding disc, and I mean she had to pick stuff out! I was there about an hour and half (maybe longer) but she did such a thorough job, and even though the cut was deep she had it buttoned up with 4 stitches. She made the whole process bearable, and made me feel comfortable which is hard to do. I am so grateful for her and her staff, and will be going here from now on for all my medical needs.

  • 5/5 preedie p. 1 year ago on Google
    The Physician and staff were all extremely helpful and professional. Clinic was well kept and clean. Awesome nurse, I didn’t feel a thing as I got my blood drawn, very gentle. One of the best walk in clinics I have experienced.

  • 5/5 Alexandra R. 1 year ago on Google
    I had an amazing experience at this clinic. I typically dread urgent care visits because of the long waits and unpleasant staff; however, Coastal Med exceeded all expectations I had. They were fast, efficient, affordable without insurance, and got me a diagnosis and prescription without a hassle. I definitely recommend coming here, if needed I will definitely be returning. Thank you, coastal med!

  • 5/5 Elizabeth B. 1 year ago on Google
    This is my family's go-to for urgent care. Everyone on staff is kind and accommodating. The facility is kept very clean. I do hope that one day they can accept Blue Cross, but their cash prices are very reasonable. I would recommend this urgent care over any other in SWFL!

  • 5/5 Djtony M. 2 years ago on Google
    The service at this urgent care is wonderful. The staff is very friendly and knowledgeable. Ivana, one of the medical assistant who took care of me went above and beyond to make sure I got the best care. Strongly recommend this Urgent care facility for your medical needs. Kudos to all.

  • 5/5 Ben G. 2 years ago on Google
    I have visited the Urgent Care 3 times since the beginning of the Covid 19 virus. The care was superb and the coordinating staff works so effectively together to ensure patient’s needs are met. Reports Of Lab work are prompt. I will definitely use their serve again and also recommend Coastal Med. Care.

  • 5/5 Vincent V. 9 months ago on Google
    My wife and I went to urgent care because we weren't feeling well. We were immediately helped and the PA's saw us within 20 minutes of each other. We we diagnosed with Covid and treated accordingly. Very fast, efficient and caring. Very happy how we were treated especially since we are from out of state. Thank you all.

  • 5/5 Jamie J. 4 months ago on Google
    I wanted to try this place after seeing the great ratings . They are exactly that!!!! The ENTIRE STAFF literally the best human beings EVERRRRR!!! The sweetest woman at the front desk to the funny and caring medical assistant to the very smart PA and amazing knowledgeable dr on site . also tried the pharmacy that is located in the same parking lot and the gentleman smile alone was very pleasant to see. I appreciate them all and definitely will keep using PROMELL PHARMACY for future medicine.

  • 5/5 Tim D. 3 months ago on Google New
    Have been here twice. A bit of a wait both times but that’s to be expected. Place was super clean. Staff super friendly. The PAs were very thorough and took there time with you.

  • 1/5 Jennifer A. 11 months ago on Google
    My husband and I were in a car accident last night & were trying to seek care this morning for injuries sustained during the accident. We were denied access to medical treatment twice this morning for not having the correct documentation of the accident which we don’t have access to since we just submitted the claim on a Saturday night. The first time we were turned away we went home to print the only thing we could with a claim number. We it brought back & were turned away again because we didn’t know the insurance information of the person at fault of the accident. Not only that, the receptionist talked down to us, called us “hun ” and wanted to proceed to tell us their policy. Now I have been an RN for probably as long as she is old, and responded by clarifying they were denying us medical treatment for our injuries. .this is the worst experience we have ever encountered and encourage everyone to find care elsewhere!!!!

  • 5/5 Kate E. 11 months ago on Google
    This is the best medical experience I’ve ever had at a medical facility. The staff asked me questions and ACTUALLY LISTENED. When they asked me how I had dealt with my upper respiratory infections in the past I told them what had occurred and they listened to MY SUGGESTIONS and we came up with a plan together! I have goosebumps, Coastal Med Urgent Care is Optimal Patient Care at its best.

  • 5/5 Nil Keskinel K. 10 months ago on Google
    I had to take my husband for an eye emergency on Monday, 5/15 without an appointment. He was admitted after 15 min. wait time. The PA Angelia Sakyi-Agyekum was beyond amazing. She quickly washed, stained and prescribed an antibiotic drop while explaining each step. Medication was great relief right away. I highly recommend PA Angelia and the facility..

  • 5/5 skyler h. 11 months ago on Google
    I love this urgent care. The receptionist Angelia is so wonderful and every doctor i have received care from here is so lovely! i will go out of my way no matter how sick i am just to come here. You can tell they really care about what they do here. :)

  • 5/5 Sarah W. 9 months ago on Google
    We were in last evening, as my husband accidentally stabbed himself with a knife that required a few stitches. THE STAFF was amazing! Very professional, friendly & in and out very quickly. Thank you ladies at Coastal Med!

  • 5/5 J H. 9 months ago on Google
    I don’t think I’ve ever had a better experience at an Urgent Care than this one. I got there right when it opened and was out within 45 minutes (which included new patient paperwork). They were fast, SUPER friendly and efficient! Will come again if needed, Thank you!!!

  • 5/5 Kenzie P. 1 year ago on Google
    This location did not accept my insurance, but I still chose to seek care through them because of the many good reviews that I read. That tends to be rare especially for urgent care practices, so I decided that meant more to me than a cheaper visit. Staff was very friendly and helpful, and I only waited for a short period of time. I was in and out in less than two hours as a walk-in. While the price obviously differs depending on what all you get done I ended up spending less than $200 and I feel like it was well worth it as that’s extremely affordable for an uninsured visit in comparison to many places.

  • 1/5 Danielle S. 1 year ago on Google
    Avoid this place if you have Blue Cross Blue Shield or any other popular insurance. Coastal Med Urgent Care does not accept it and will ask you to pay out of pocket as if you were uninsured. Just idiotic. Masking was apparently optional in this facility as if we aren't trying to overcome a pandemic. Save yourself the inconvenience and go elsewhere.

  • 5/5 Sarah A. 1 year ago on Google
    I came here because of the reviews and I was right to do so. I even came within an hour of closing time and was there after closing, and the ladies that were working were still so kind and assisted me as needed with smiles on their faces. The treatment I was prescribed was also very helpful.

  • 5/5 jade s. 1 year ago on Google
    The PA was great. The receptionist not so much. Came in complaing of abdominal pain. When I went into a room, the nurse asked what's going on with your leg. The receptionist was more concerned about payment before being seen. The receptionist never noted the injury happened at work.

  • 5/5 Brittany G. 1 year ago on Google
    This staff at this office has been so amazing to our family! They have come through every time we need medication/antibiotics for our daughter, especially on weekends when her pediatrician is closed. Our first visit with them, my daughter got sick at 730pm and they closed at 8pm, we were flying the next day to Michigan at 5am and I was so worried on how I was going to get medication for her before we left. I called and the front desk staff did everything to make sure I spoke to either a PA or doctor before they closed. They did a tellehealth call with me since there was no way we would make it into the office before their closing and the doctor immediately sent a script to Publix and we were able to get her antibiotic filled before our trip. I will forever utilize their office for my family, the entire staff (front desk, PA and doctors) are so accommodating, so kind and quick to act. I want to thank everyone at this office for being genuine and kind. We are so blessed to have you guys nearby!

  • 5/5 Jasenta K. 1 year ago on Google
    THE BEST URGENT CARE EXPERIENCE. They did not accept my insurance, but it was only $130 without insurance. Everyone is extremely friendly. It's great to see such a diverse staff. My wait time was reasonable. Very clean.

  • 5/5 Pamatarr N. 1 year ago on Google
    I recommend this urgent care for all my visits the employees are efficient and competent in rendering services. The environment is clean and professionalism is in due diligence. Make it your go place for all your urgent medical needs since am positive no regrets. This place is always my go place and I recommend families and friends.

  • 5/5 Marek Z. 1 year ago on Google
    First time in an urgent care in my entire life. I was very positively surprised. The waiting time was short and the PA Sydney was very knowledgeable. She took the time to discuss everything and gave me the right recommendations and a referral. I'm glad I've found that clinic.

  • 5/5 Winston W. 3 years ago on Google
    A1 staff and service. Thank you for putting me at ease with your efficiency and caring.

  • 5/5 Beyondoutterbeauty 4 years ago on Google
    fast service, the place is amazing, pretty, clean just overall AMAZING. Angela the PA is AMAZING she deserves every 5 star there is give. Very compassionate, loving, takes her time to understand whats going on. I’d recommend her to anyone looking for an urgent care thats reliable and fast in the fort myers area

  • 5/5 Judy P. 4 years ago on Google
    The staff was very nice. They took the time to listen. I was in and out in no time. I would highly recommend them.

  • 5/5 Jayla C. 4 years ago on Google
    Best Urgent Care I’ve ever been to... all employees are so kind & facility is very clean! Will definitely be my go-to urgent care from now on.

  • 5/5 DERICK J. 4 years ago on Google
    Absolutely the NICEST and professional crew!! Thank you!!!

  • 5/5 Henry F. 4 years ago on Google
    Fantastic practice! The PA was amazing and so was the X-ray tech!

  • 5/5 Robert L. 3 years ago on Google
    I recently had to go to Urgent care because I had cut my thumb on some class. Angelica and Camilo took care of me and I was extremely pleased with their care. They were both great conversationalists helping to district me from the stitches that needed to be put in. When the bill arrived I was also surprised to see how low it was. This Urgent care is "Out of network" for me, but I still only paid $120 bucks for my visit, which is less than some of the In network clinics I have been to in the past. I would recommend to anyone who needs to be seen quickly.

  • 2/5 Nicole T. 3 years ago on Google
    I hate that it has come to me writing a review but I’m at my wits end. I was seen in February 2020( 5 months ago) paid out of pocket $120 and that included that days visit and also allowed you to come back with in 10 days ,for free , if you were still not feeling well. I Was still not feeling well a week later so I went back in on day 8 and was not charged when I walked in but now 5 months later I continue to get a bill emailed to me for $200.This bill has come every month for 5 months, sometimes twice in a month, every time I call and speak to someone they say they will handle it, yet every month I get another bill. I agree with everyone’s review stating the staff is nice. The care is good. The facility is clean. They just need to figure out how to get the billing department to be more mindful. This is a hard time for everyone financially and it’s very stressful to get a bill sent to you for a couple hundred dollars every month. Like I said, everyone is very nice when I call and is very apologetic for this occurrence but I can’t seem to understand how or why I keep getting a bill and it seems like neither do they. I have now received two bills in the last two weeks and was told it will be handled. Unfortunately at this point I’m just wondering when I will get the next bill sent to me. It’s very frustrating. As a new urgent care I just hope they can figure out the billing aspect.

  • 5/5 Sharron B. 3 years ago on Google
    Patient oriented, caring, friendly, nursing and PA takes time without rushing.

  • 5/5 Yaa G. 2 years ago on Google
    I have been to coastal med urgent care several times and always had a great experience. As busy as all healthcare facilities are, the staff is absolutely superb. They provided excellent care that is efficient. My entire family use coastal med for all our urgent care needs. I would highly recommend this team- they are attentive, courteous and extremely professional.

  • 5/5 iris c. 3 years ago on Google
    Hard working Ivana , helped Me and my family this morning . Promell Pharmacy opens at 8:00am and she helped us out at 7:30 , got Covid results at 8:00am . Helped a room full always keeping an amazing attitude . Thankyou so much for what you do

  • 5/5 Maria C. 3 years ago on Google
    (Translated by Google) Good morning, I was at Coastal Med on Sunday December 21 at about 9:15 a.m. I would like to thank the lady who attended me at the clinic where the Covid test is done, her name is Yvana. a very respectful girl, very intelligent and very attentive to everything. She helped my family to travel to Guatemala, she helped us fill out the form we needed, she helped us with English and she helped us call Maya Express to help everyone who is going to travel to Guatemala, anyone who wants to travel to Guatemala. or anywhere look for Yvana. Again I thank you, there is no better service than the one she gave me, Merry Christmas. (Original) Buenos Dias estuve en Coastal Med el Domingo Diciembre 21 a eso de las 9:15 Quisiera darle las gracias a la señorita que me atendio en la clinica donde se hace el examen del Covid que se llama Yvana . una muchacha muy respetuosa , muy inteligente y muy atente a todo . Ella ayudo a mi familia para poder viajar a Guatemala nos ayudo a llenar el formulario que necesitabamos , nos ayudo con el ingles y nos ayudo a llamar a Maya Express para ayudarle a todo mundo que va viajar a Guatemala , cualquier persona que quiera viajar a Guatemala o a cualquier parte busquen a Yvana . Nuevamente se los agradezco no hay mejor servicio que el que me dio ella , Feliz Navidad .

  • 5/5 YoInPuLsE 3 years ago on Google
    Started this endeavor on Tuesday found a lump near my abdomen they scheduled me to find an imaging place in my network I got that taken care of and i had results within 4 days back from them I'm now on a new path for what i've found and they have also found me a place and referred me to a new area, very knowledgeable and have answered all my question patiently because I ask a lot of questions so I appreciate that. I will be using them for my next illnesses from now on.

  • 5/5 Doug S. 3 years ago on Google
    my wife has had cv 19 for a week and has a severe sore throat. Called and they answered before there scheduled time to open. Provided great advice and medication over phone. Very caring and helpful.

  • 5/5 Carol W. 3 years ago on Google
    Excellent and prompt service, everyone we encountered showed kindness and compassion. This was not our first visit and I would choose Coastal Med Urgent Care whenever the need arise. Thank you everyone on the front line for your caring.

  • 5/5 Jenny D. 3 years ago on Google
    This Urgent Care facility is top notch. They were extremely polite and helpful on the phone prior to our appointment then worked well together while we were there to give us quality and efficient service.

  • 5/5 Jennifer B. 3 years ago on Google
    I was so pleased with my recent visit here. Upon arrival I noticed a clean and modern lobby. I was greeted warmly by the woman attending the front desk. I was seen immediately (around 11am). The PA was extremely thorough, empathetic, and genuinely kind. She quickly diagnosed my issue and set up an aggressive treatment plan, explaining why she was prescribing this and that. I never felt rushed during my appt and felt very listened to. I wish I could make this facility my primary care Dr!!! I absolutely need to also mention the rest of the staff. I’ve written poor reviews about a few other places within Fort Myers based solely on their uncaring, disengaged staff but I could literally write a GLOWING review based solely on this clinics staff!!! 😍. They were engaging and compassionate and friendly, and it was like they all truly enjoyed working together. I felt completely comfortable chatting with them as they worked. What a great team of caring professionals! Thank you for such great care, Coastal Med Urgent Care! I can’t stop telling people how awesome your clinic is. ☺️

  • 5/5 Dj ROBERT B. 4 years ago on Google
    Amazing staff, professional and I received great care. Thank you. Will definitely recommend anyone if you need urgent care.

  • 5/5 Rachel C. 2 years ago on Google
    I needed a covid test done because my flight left in a few hours. I asked if I could get my rapid PCR test back quicker than 2-4 hours and I got my results in 1 hour. The clinic is clean, follows guidelines, and the team is accommodating and compassionate. A great experience overall!

  • 5/5 Jimena S. 2 years ago on Google
    Best urgent care in town !! The staff at this urgent care are efficient and amazing . The nurse Ivana was very professional and took great care of me . Angelia the PA was amazing , definitely will come back if needed.

  • 5/5 Meyvis H. 2 years ago on Google
    This place was amazing. The girls at the front desk were polite and attending, The physician assistant Ms. Angela was absolutely terrific. Bedside manner was wonderful. Cannot say enough good things about my experience here today.

  • 5/5 Jessica O. 2 years ago on Google
    Angelia at Coastal Med is such a caring and compassionate provider! They provide high quality lab testing that is accurate and provides reassurance that any prescriptions are correct. She treated my daughter for an upper respiratory infection and followed up with us to make sure she was improving. I would use them for anything and trust we will get the best treatment. I highly recommend this clinic and their providers!

  • 5/5 Marieta C. 2 years ago on Google
    Amazing experience at this Urgent Care. Even after my visit I was able to call and get a substitution and refill. PA Angelia was very compassionate and even followed up on my recovery. I’d definitely recommend this facility.

  • 5/5 Judith O. 2 years ago on Google
    My husband and I have been to Urgent Care twice and both times received excellent care. The staff is very professional and welcoming. After we were triaged, we met with the NP, Angelina who is an exceptional medical person. She spent some time getting to know us, and then evaluated my husband She was spot on with her diagnosis. She wrote 2 requisition slips for an x-ray and ct scan STAT that he needed. We went across the street to the Sanctuary. for the tests, and she called us with the results within the hour. It was an extraordinary experience. I would recommend this facility to anyone who had medical concerns. We are so grateful to Angelina and her staff.

  • 5/5 Asha W. 2 years ago on Google
    I absolutely had one of the best experiences at Coastal Med Urgent Care! The WHOLE team is amazing. They are so friendly, knowledgeable, and provided excellent customer service. It's not often you can find an urgent care (let alone certain medical professionals) who treat their patients with kindness and with care. Definitely recommend this facility for your urgent (and maybe not so urgent) needs. I went for a quick physical. Thank you ALL for being YOU!!!

  • 5/5 Elissa & Mike P. 2 years ago on Google
    The staff were all very nice and accommodating. They had us in and out lightning fast. We received a call with our results before we got home. Highly recommend!

  • 5/5 Merlyn N. 4 years ago on Google
    Thank you very much! Everyone is so friendly and I am very thankful you are in this area to care for us when we need you. Your hours you are available are wonderful. The Doctor, nurse & staff are professional and very thorough. I was very pleased with my experience at Coastal Med Urgent Care. I will continue to come here when my primary care isn't available. I was very well taken care of.

  • 5/5 Kahlan C. 4 years ago on Google
    Very nice facility. Kind and competent staff. It is wonderful that they take Carecredit as I am a single mom without insurance. It helped me out a lot. I went in for an ear infection and I feel 100x better!

  • 5/5 A S. 4 years ago on Google
    Thank you Coastal Med Urgent Care. Ma family received the highest standard of care that one can ask for. Professional staff, clean and modern facilities. We were quickly attended to. Thank you.

  • 5/5 Tanja L. 4 years ago on Google
    I love that place. Super nice people! Angelia took great care of my son!

  • 5/5 charles l. 4 years ago on Google
    Very outgoing receptionist and made us welcomed as opposed to other places that have made us feel like a numbered statistic. Angelina was very thorough in the course of the exam.procedure for strep and flu was included in the base patient fee. Also she was taking the time to explain the treatment and medications prescribed. Angelina was very polite, professional, courteous towards us. Would highly recommend this urgent care.

  • 5/5 Janet F. 4 years ago on Google
    I took my husband there just before closing at 6:30. He needed stitches on his finger. Angelia was so kind and gentle with him. She even stayed open late to finish cleaning and dressing the wound. So glad to know that an excellent, reasonably priced urgent aid is just around the corner.

  • 5/5 Susan H. 4 years ago on Google
    I have never been to an Urgent Care. I give Coastal Med Urgent Care 5 *****. It was immaculately clean! Camilo, who greets you at the front desk, was efficient and friendly. I had to fill out a short intake form while Camilo checked my insurance.. It was a very short wait until I was called back. Angelia, the PA, was very professional and friendly. She listened to my symtoms, examined me and diagnosed me with a sinus infection. We were out in less than an hour! I would highly recommend this Urgent Care :)

  • 5/5 Andrew W. 4 months ago on Google • 2 reviews
    Had a great experience with the ladies who run the urgent care. They worked well together for the hour I was there. I was quite impressed by the professionalism and their care for my needs as a patient. They make a great team.

  • 5/5 Guillermo Montes de O. 6 months ago on Google • 2 reviews
    I am from Chicago and unexpectedly, I visited the Costal Med Urgent Care. I had a great experience. The facility is clean and welcoming. Excellent customer service!!! Ashley made me feel like I was home. Doctors Kate and Amanda are also amazing. I highly recommend the facility.

  • 5/5 Diana T. 3 months ago on Google • 2 reviews New
    I HIGHLY recommend this urgent care! Thank you thank you for genuinely caring and wanting to help! Usually urgent cares have a bad reputation. Due to staff, prices, waiting hours, unclear diagnosis, etc. I been to quite a few! This one is a BLESSING. Each staff member is 5 stars! I have visited with my kids and each time I visited we were well treated, understood, made my kids feel safe, and Cared for! They take their time to listen and give their best opinion! I don’t go anywhere else!

  • 5/5 Trudy S. 6 months ago on Google • 2 reviews
    The professional and immediate care of my son by Angelia was far above my expectations. We appreciate your attention to his health and we will be back when more care is needed in the future. Thank you so much!!


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