2/5 Sharon H. 10 months ago on Google
I
hate
to
say
this
but
overall
this
was
not
a
great
experience.
If
a
"boutique"
hotel
means
old,
outdated,
nonfunctioning
amenities
and
lack
of
comfort
then
this
fits
that
description.
The
big
PLUS
is
the
location.
Easy
walk
to
restaurants,
Music
Hall
and
Memorial
Hall
which
was
a
great
perk.
We
stayed
here
(Mozart
room)
because
we
were
attending
a
concert
at
Memorial
Hall
and
liked
the
convenience
of
walkability
to
the
venue
and
surrounding
restaurants.
The
room
was
extremely
outdated
and
frankly
not
very
convenient
as
far
as
providing
space
for
clothing,
bathroom
products,
etc.
The
furniture
was
so
old
that
the
wood
was
stained
and
the
drawers
looked
dirty
and
were
not
lined.
There
was
a
wardrobe
in
the
room
that
we
hung
a
few
items
in
but
even
that
piece
of
furniture
was
in
need
of
repair
and
the
doors
were
difficult
to
open
and
close.
The
bathroom
consisted
of
a
shower
that
did
not
look
very
clean
and
a
toilet.
The
sink
was
outside
of
the
bathroom
so
after
using
the
toilet,
you
have
to
open
the
door
and
step
outside
to
wash
your
hands.
The
liquid
soap
provided
at
that
sink
however
appeared
to
have
been
mostly
water
which
tells
me
that
they
have
refilled
it
with
some
water
to
save
money.
Not
cool
and
not
particularly
hygienic
especially
when
you
consider
that
this
is
a
hotel
and
many
people
stay
in
the
room
over
time
and
open
that
bathroom
door
to
get
to
the
sink
to
wash
their
hands
after
toileting.
The
door
to
the
bathroom
did
not
shut
firmly
either.
The
bed
had
a
very
high
mattress
and
my
husband
and
I
are
both
tall
people
but
it
was
difficult
to
get
in
and
out
of
the
bed.
If
you
are
short,
forget
staying
in
this
room
or
bring
a
step
stool.
Actually,
there
should
have
been
one
in
the
room.
We
did
not
sleep
well
because
we
faced
the
street
and
two
windows
faced
the
bed.
The
shades
were
inoperable
and
even
though
they
were
halfway
down
they
were
so
sheer
that
it
would
not
have
mattered.
The
light
shone
brightly
in
our
room
all
night
long.
They
did
provide
two
eye-masks
however
they
do
not
stay
on
and
was
pretty
much
worthless.
The
TV
was
awful
and
operating
the
air
conditioner
was
a
challenge
which
we
never
did
master.
It
is
the
weirdest
set-up
I
have
ever
seen.
We
were
given
2
keys
to
the
room
and
to
unlock
the
room
also
wasn't
smooth.
Same
issue
with
the
front
door
key
code
when
we
came
in
from
our
concert
at
10:30.
We
punched
the
code
in
numerous
times
before
we
could
get
it
to
work.
If
you
have
any
type
of
knee,
hip
issue
or
are
elderly
and
cannot
handle
steep
stairs
I
think
all
of
the
rooms
are
upstairs
which
is
accessed
by
a
very
steep
old,
wooden
staircase
with
a
low
rail
on
the
left
side.
The
check-in
process
is
different
as
is
the
parking
process.
I
will
say
it
was
nice
to
have
a
parking
garage
to
park
our
vehicle.
When
I
reserved
this
room
(several
months
ago)
the
confirmation
referenced
a
nice
restaurant
and
a
nice
cocktail
lounge.
Neither
was
available.
There
is
a
complimentary
breakfast
but
we
did
not
partake.
It
runs
from
9AM
-
11AM.
I
am
not
sure
how
that
was
possible
since
the
restaurant
wasn't
open
but
we
did
not
try
it
so
I
cannot
really
provide
feedback.
One
of
the
nice
things
(other
than
location)
was
the
rooftop
patio
area.
I
paid
$189
(after
a
$30
discount
offered
on
their
website)
and
I
feel
that
was
way
overpriced.
We
left
very
early
and
I
did
not
even
shower
because
I
was
not
comfortable
with
the
way
the
shower
looked.
We
got
up
and
immediately
packed
our
things
and
headed
for
home.
They
are
renovating
downstairs
it
appears
but
their
bedrooms
are
in
sad
need
of
repair
and
updating.
The
sheets
and
bedding
seemed
very
clean
although
the
bedspread
did
not
look
fresh
at
all.
They
also
have
all
of
these
fragile
tchotchkes
sitting
around
everywhere
which
would
be
OK
if
there
was
ample
space
to
place
personal
items
but
there
is
not.
They
did
leave
us
waters
and
snacks
which
was
nice.
They
provide
robes
(which
we
did
not
use)
and
there
is
a
coffee
set
up
in
the
room
-
unfortunately
they
provide
coffee,
sugar,
creamer
but
nothing
to
stir
the
coffee
with.