Amazing staff and a beautiful hotel in a great location. The view of the Cincinnati skyline from the hotel room was stunning. A big “thank you” to Power Tillman at the Front Desk for helping us with all our needs to make our stay at Hampton even better. Power’s positive attitude is incredible and truly noteworthy. Power showed great attention to detail and his kindness was much appreciated. One of the few times a hotel and staff rating should be more than 5 stars. Thank you Hampton for making our stay incredible, very positive, and so memorable.

We had a wonderful stay here! I loved the convenience of the hotel. It was next to the bridge to be able to walk to Cincinnati and it was next to the Newport Aquarium. They had a great selection of a hot breakfast that was included with the stay. I also enjoyed the newness and cleanliness of the hotel. And of course the view of Cincinnati wasn’t bad either!

The front desk staff is amazing. Tanisha took care of my daughter and I. She made our experience a great one. Love the security. You have to scan a room card to operate the elevator. The beds are so soft! Great breakfast as well. I didn't get many pics but I took a couple to show how close it is to the Newport Aquarium.

Because of the newly installed traffic circles, the hotel is a little hard to get into. Once inside the location on the Ohio River is great! Everything was great at check in. "K" greeted me and was friendly and helpful. She made restaurant recommendations and inquired after we returned from dinner where we ended up going and how it was. The room was clean and modern with a great view. A few technical issues - one light bulb out, the thermostat was saying low battery, but over all it was fine. Loved the "city view". Then came the morning.... one of the worst selections of food I've seen at a Hampton Inn and it all looked nasty... but the waffles were fine. The coffee was the same in both the light and dark roast cans and we watched both "canisters" being made from the same Maxwell House container. There was no difference. And then at 10am there was no one at the desk and no one answering the phone. I was trying to ask for an extra hour before checkout. By the time I finally got ahold of the front desk by phone and asked for an extra hour I was RUDELY snapped at: "NO! I'm not giving ANY late check outs today." and that if we weren't "out of our room by 11:30" we would "be charged for half a day". On leaving the hotel BY 11:30 I tried to find out the man's name at the desk and to report the couple of technical defects in our room, but by the time I had walked up to the desk, he had evaporated. He was a shorter, African American man in his 30s or 40s, who was not wearing a name tag, nor was the Manager on Duty sign behind the desk filled out. As a long time Hilton Honors member who is used to being treated well, I recommended some serious re-training for this employee.

This place was really amazing and we had a great time. The service staff was really awesome. The night desk lady was wonderful. The pool and facilities were clean and the towels were stocked! The rooms were clean and comfortable. We fit our family of 6 in one room which is awesome because that is hard to find sometimes! The view is absolutely fabulous and really cool! The breakfast was really well stocked and awesome for families also!

Great staff and nice rooms. I particularly liked being right by the Levee and the access to all of the food and entertainment. I liked that you needed your key card to operate the elevator. Guest safety and enjoyment are a genuine priority to them. I will absolutely stay there again.

I can't say enough about this hotel and our stay! The King suite was perfect. Comfortable bed, nice bathroom, amazing water pressure, easy to control temperature, spacious desk/table, Keurig, super cold fridge, and microwave. Hallways were clean and smelled nice. Breakfast was way more than we expected. Sunday had 2 flavors of waffles (all kinds of toppings), oatmeal, various breads (bagels, toast, muffins), scrambled eggs, smoked sausage, cold cereals, yogurt, 3 juices, and coffee. Monday added potatoes and sausage patties. Very nice eating area too. Well attended and kept clean and stocked. Parking was secure. We walked to the Newport Aquarium and there is so much to do in the area. We didn't go to the pool. I will definitely go back, thank you for a great birthday weekend!

Great visit! Our family stopped here on our drive from Buffalo to Nashville. Easy access to get off and on the highway for our trip. We arrived late (11:30pm) and were greeted by a warm and friendly front desk clerk. We were handed bottled water and snacks which was appreciated after long drive. Rooms were clean, had a great view of the river, comfortable beds and bedding. Very comfortable. Water pressure in the shower was great. Nice, free breakfast spread in the morning. Lately I've been disappointed or underwhelmed with hotel quality and service for various types of stays, but this Hampton Inn was a shining example of how a hotel should run and it is appreciated.

As someone who stays well over 80 nights on average a year for business at Hilton properties I have become accustom to general exceptional agility and customer service from almost every Hilton property....except this one. I have never stayed here before but I had to cancel my stay here due to a last minute customer need and called the front desk to do a last minute cancellation. They told me no problem so I went ahead and booked a new hotel. A few days later I get a charge on my credit card for this hotel. I call them back and explain I was told this was no problem a couple days ago but they didn't seem to care and would not remove the charge. I had to get HHonors involved and this hotel still wouldn't honor the cancellation and would not remove the charges even though the Diamond Desk explained to me that exceptions are supposed to be given for Diamond members. Anyway, none of that matters to me now because on my now at least monthly visits to Cincinnati in 2023 I will be staying elsewhere. Wanted to say thank you to the Diamond Desk if they read this as they were extremely helpful and did give me a refund in the absence of this hotel not reversing the charges.

This has been my absolute favorite Hampton Inn stay ever. Guest service, comfort, employee interactions, and overall quality was perfect. Our experience (May 2023) was nothing but perfect and we stayed 3 days/2 nights in room 602 and we couldn't be happier. We treated ourselves to the suite since it was a holiday weekend and had a nice view of a large historic Episcopal church. The room had a comfy king bed, couch, kitchenette area with a microwave, mini fridge, a separate bathroom, spacious closet and a separate toilet & shower off the bathroom with its own door. I would imagine you can't go wrong with the standard room but if you want that extra space I totally recommend the suite. Friendly and courteous staff and I was impressed with the great breakfast options. Additionally, we asked for some extra pillows and they were promptly delivered. We had an awesome stay here and would absolutely stay here again.

Just had an amazing stay here. The entire hotel was immaculate. Everything was modern and fresh. I'm extremely critical of hotel rooms and could not find a single thing wrong with my room even after an intensive inspection. The staff was wonderful - Lauren checked us in and welcomed us like old friends. Even with a lobby full of tired travelers waiting to check in she just kept on smiling and making sure everyone got checked in and had all their questions answered. The breakfast buffet was fresh, hot, and well-stocked and the kitchen staff was friendly and kept everything clean and filled. We got a river view room and had a wonderful view of downtown Cincinnati. Uber/Lyft cars anywhere into the city are plentiful and quick - you can get anywhere downtown in 10 minutes from this hotel. We loved this hotel and would stay again without hesitation.

We highly enjoyed our stay here. The hotel staff was friendly and helpful. The room was clean. The view of the Ohio River and Cincinnati skyline was also breathtaking. We walked to Newport on the Levee and the Purple Bridge. Quick driving distance to everything we planned to do. Even though it was by the bridges I didn’t get too much traffic noise. Worth the stay!

Overall this is a nice place to stay. Plenty of things to do just a short walk or drive away. We stayed one night in a city view king studio. The view was awesome! Our room was ready when we arrived so check in was a breeze. The entire hotel was very clean. My 8 year old enjoyed the pool, but the water was pretty cold. The free breakfast was convenient with plenty of options. Now there were a few things that were not that great. The king bed was very firm and uncomfortable. The sofa bed was also uncomfortable for my teenager. You could feel the frame through the very thin mattress. So we all had sore backs the next morning. While the view from the room was great, we could definitely hear road noise from the Taylor Southgate Bridge. Maybe this isn't a problem on the other side of the hotel. If in the area again, the price point would have to be lower than what we paid ($300 after tax), to consider it an option.

Staying for a night here after a long flight. Friendly and helpful staff. Adequate towels, that’s a plus. Didn’t get to the pool but looks good for size. Breakfast was standard. Location was right by the Newport OH Aquarium. We walked to the bridge, there’s a key activated exit and walk way to explore. Overall, great experience!

Checked in at 1am on a Tuesday morning and spent several days for work in the area. I was working nights and sleeping days so noise was a bit of a concern, however for the most part there were no issues. The fitness area is large and there are plenty of machines available. The indoor pool is nice as well. Nice breakfast with friendly staff in the mornings. My room was beautiful and I had a lovely view of the river and downtown Cinci. The hotel is close to lots of food options and it’s easy to get to and from.

This hotel is super clean, I believe it must be relatively new judging by the remaining Construction in the area. The staff was super nice and the free complimentary breakfast that started at 6:00 a.m. was very good. The room was super clean and the beds were very comfortable. I will be staying here again due to the proximity and ease of walking around downtown Newport. I do like the safety of this hotel as you have to have a hotel Key card in order to go up to the rooms on the elevators.

Great location just outside Cincinnati in KY. Lots of restaurants within walking distance. The neighborhood feels safe. The room was large clean and well-furnished. The bed was firm but nice. There were plenty of available outlets even on both sides of the bed. The bathroom had a door to enter and once inside the shower and toilet area had their own door for additional privacy

Checked in online but the room was not available upon arrival at 4pm. The front desk reassigned a room on the Same floor and made me give my credit card for a refundable deposit. Thought it was odd since I had checked in on the app and haven’t had to do that at other places. The beds are decent. A bit on the firm side. The bed placement is strange in the rooms. It faces the window. The view is largely of the bridge but overall good hotel choice.

Prior to our visit… I have not stayed there yet but I wanted to give a shout out to Power (the front desk manager). He was so kind, respectful and helpful in securing our reservation. The world need more people like him!! I look forward to meeting him and shaking his hand during our visit. After our visit… I would like to recognize the front desk manager, Power. He and I had a conversation over the phone before we arrived, and he was very accommodating, respectful and professional. Once we arrived, he was manning the front desk, and welcomed us with open arms and a fist bump. I have traveled all over the world to include 19 countries and could not be more complementary of a hotel representative than Power. I wish that there were more people in the service industry like Power. I don’t for see a reason for a return trip to Cincinnati, but if we were to return, we would definitely stay at this hotel, based on the experience that Power provided us.

Took a small trip over the Labor Day weekend and enjoyed our stay very much. Clean room, friendly service and would recommend to anyone. Walking distance to plenty of attractions. Fun Fact - Power was at the front desk and made my son's weekend with nice complements on his new Nike shoes. If Hamton sees this, pass along my gratitude to him for making the weekend even more fun for him! Friendly service goes a long way these days. 10/10 recommend.

Great experience! The staff was friendly rooms were clean, comfortable and had great views of downtown Cincinnati. The pool was great lots of towels. A gentleman even put cartoons on for our kids when we went down for breakfast!! What a great touch! Thanks for anticipating our needs!

Very clean hotel. Location was good. Staff was friendly. There are many transients walking around the area. All entrances locked at night as did the elevator...needed a key. Lot was fenced with exception of the entry. Breakfast was adequate. Pool is nice but smaller. Pool hours have different times on 2 signs....so still not sure what the hours were. Stayed in October....price was good for a suite.

This is by far one of the best hotels I've stayed at with my dog. The rooms are spacious and clean. The breakfast was a real breakfast with staff constantly refreshing the stock and making sure everything is clean. Housekeeping was courteous. 10/10 would recommend. It's not only off the hwy and easy to find but its close to tons of stuff with a walking path nearby.

The bed was so comfortable!! They change up the continental breakfast each morning, which is nice. Great location. Friendly staff. We really enjoyed our stay at this hotel! If there had been a jacuzzi, this place would be perfect! A channel guide in the room would also be helpful.

Convenient location to Newport on the Levy and just across the river from Cincinnati. We walked to the theater and back over the bridge without issues and were able to mosey over to Brio for dinner beforehand. EV Chargers were a great bonus. 'City View' rooms are just 'north facing' they don't really seem to pay attention to your ability to view the city. Ours was more aptly characterized as a view of the parking lot and bridge exit. Rooms were clean, hotel felt new. I would stay here again.

You can't beat the location and views. The place is incredibly clean with kind and caring staff. We enjoyed the continental breakfast and pool. Some guests were loud, but that's out of their control. We've had an excellent time here. Love walking all around the city and absolutely recommend.

The breakfast was great, the view was beautiful and the beds were comfy! I also loved the pool and the 24 hour gym was AWESOME! Also thank you so much to the front desk lady that let me borrow her phone charger !

This hotel is exactly what I expect from the brand. Great service and they worked hard to get us a check in early because we had a wedding that day. Rooms were clean and exactly what we wanted. Breakfast hands down great for complimentary breakfast. The morning service worker was extremely friendly. Loved the add ons for the waffles. The pool was clean and I really loved the late hours. Beds were comfortable, not the best but definitely not horrible. Accessible to anything we wanted. However, true to almost every Hilton experience.. we didn't get our complimentary drinks and snacks as gold members. :( Truthfully, that's the only negative I have. Will return and recommend 👌

This hotel is my favorite find. Great location, staff is incredible, super clean and everything inside and out is locked. You have to have your room key to access gates, doors and elevators. Huge bathroom with very nice accoutrements, comfy beds, gorgeous views from the room and free breakfast. Walking distance literally to everything. I recommend trying out Pensive. It's a half mile walk and the food is incredible. Stop by the bar on York for beers before you get back to the hotel. Or check out Blaze for an after dinner cigar!

My family spent three nights at this hotel, and were thoroughly impressed! Between excellent proximity to the Levee, to great breakfast and bed, we had everything we needed and more. My daughter and I took advantage of the indoor pool as well, which was definitely a highlight. We will stay here for our next Newport/Cincinnati trip to explore more parts of the city!

This place is amazing! We walked in and the staff were wonderful! They were joking and made recomendations for our trip. The place is very clean, the breakfast is great, and the view was beautiful! Our room was so clean and comfy. The only complaint was that when we asked for a late-checkout the lady was terribly rude. We can understand a no, if its politely told to us, but she just kept saying checkout is at 11, and would roll her eyes A LOT. Not just to us, but to other clients. She just looked like she did not want to be there. Other than that it was a great experience and I just hope the lady was having a bad day. If it weren't for this experience, I would have given it a 5.

If I could give zero stars I would. My husband my kids and I stayed at this hotel . We were in for the weekend from Georgia when we get there our room smelled like complete smoke. So we had to wait a hour for them to treat the room. By this time it’s 1am in the morning. The lady working the front desk apologizes and says she will let the GM know . Once in our room after getting the kids ready for bed my husband finds a bed bug on the pillow. We ended up checking out and going to stay with family. The GM call and offers us a free night stay letting us know they had the rooms completely cleaned. Knowing we had to come back in town to drop off family we took it. After I had booked the room we get in town and go into the hotel to check in the guy Leonard working the desk is being nasty to my husband and I. He looks over at another employee with a smirk on his face and starts cussing at me and tells us our room is no longer available and that there was never a reservation. Than tells me the guy Steven that booked it didn’t work there. Than threatens to have us escorted off the property because I told them they were unprofessional. He tells me he didn’t give a damn. My husband and I have been staying at this hotel for years when we come into town to visit family so to receive this type of treatment from Leonard who doesn’t even know us nor cared about the reason we were getting the complimentary stay was heartbreaking. I will never in my life stay at this hotel again. I don’t worry when people do foul things because karma is real. I let God handle that. Hopefully this place gets rid of Leonard he lacks professionalism and he definitely does not represent The Hampton Inn .

Second time staying here while visiting family and will stay again in the future. Pros: Great location, great staff, breakfast was good. Cons: We stayed in 601 and you can hear traffic throughout the night. Recommend staying on the other side of the hotel if you’re sensitive to traffic sounds. Also, rooms with couches need a refresh. They are severely distressed and kind of gross.

This is a late review. We stayed here a few years ago while in town for a guided brewery tour. The beds were comfortable, the breakfast is what you'd expect. I am appreciative for the free parking. I've reserved again this year for our anniversary.

Room was great and very clean. Unfortunately, if your room is on the side of the hotel next to the roundabout and road, you will hear car/truck noise throughout the night. No sleep during stay, even with white noise and earplugs. Loved being able to walk to the levee and eat at a great Cuban restaurant near by! Other than being so close to the road, it is in a great location. I had high hopes for this hotel as I travel to Cincinnati frequently for business. Just very disappointed with this stay.

Great location very close to many attractions. Extremely clean and updated. The rooms are top notch for the money. Everything was clean and well done. The breakfast was very good. Gym and pool area smelled clean and were well organized and equipped. I cant really imagine a better place to stay for the money or location. Very happy with my stay.

We rolled into town looking for a nice place to stay with a view of downtown. We had a big truck so must of the hotels downtown did not provide the parking for a Dually that made us comfortable. This hotel did that and more! We were able to walk some place for a great dinner. Room was exceptional. Staff was super friendly. Just an easy on and off hotel that we are glad we chose for an overnight stay. I will say this - if you are a couple looking for something fun to do - get home tickets to a Reds game and stay here. The stadium is a walk away and the Levee has great eating places and shopping! Fun weekend trip!

This was a very good Hampton Inn! Hotel lobby area was clean and spacious. The hotel room was very clean and met my expectations! Front desk staff was superb, especially Tanisha! Their system went down and she worked tirelessly to get each guest checked in as fast as possible. Thank you Tanisha for the awesome service, definitely would return to this Hampton Inn!

I was greeted by 2 staff members when i arrived. Both were lovely. They gave me tips on local places to go, offered me bottled water and made check in a breeze. The room was perfect! The room was fresh and smell freshly cleaned. The linens were fresh, the bed was perfect and the view is amazing! The location is wonderful with plenty of things in walking distance or a short drive. I felt very safe and comfortable. Stay here!

Hotel was convenient to our interests. The staff members were very friendly and made us feel welcome. The room was large and comfortable. Everything was clean and well kept. The bonus of it all was the awesome view of the Cincinnati skyline and the Ohio River. We really enjoyed our stay and highly recommend this location.

Great place to stay with or without kids. Free breakfast & wifi. Room was clean. The awning in the front entrance should be much wider. At checkout time the sky unleashed one heck of storm. There wasn't really enough room to park under the awning without getting wet. We had a great stay and loved how close it is to the Levee and the Aquarium. Recommend & will return. Thanks for a great stay!!

Recommend this hotel to my family because on a previous stay, the room was very spacious and had a great view… But the last time I tried to stay there was horrible… Booked a room, double queen beds, and a sofa bed. Big enough to fit 6 people… 3 adults, 3 kids. After checking in and and paying a $250 deposit… we were bringing our luggage and other items in. The front desk clerk “Stephen” noticed we had birthday decorations and said “there are no parties allowed” and we need to turn around to leave… we explained to him that it wasn’t a party but really just a small get together for 6 people, and my niece was turning 11. He said we could stay but wouldn’t have access to the pool(even though the pool was open) I said I would prefer a refund and he didn’t want to issue one. Finally after sending my sister in to talk to him, he issued the refund. Decided to stay at the Comfort Inn down the road and was welcomed with my decorations and children!

We drive a Tesla, Model 3. This Hampton Inn has two Tesla Wall Chargers--excellent! They were unoccupied when we arrived so had no problem charging to a full battery for our next day's travel. The electricity was free but I think they should require us to pay for the service.... I know we did anyway, but so did those not using it. That ain't right!

Great location and great staff. My room this trip was on the back. Be aware there is a pavillion across the street so if there is a concert you will be able to hear everything. Traffic noise is also very noticeable. Other than that very comfy.

I had a great stay at the Hampton Inn and Suites of Newport, KY. The hotel is impeccably clean, the staff is incredibly friendly and helpful, and the complimentary breakfast is a real treat. Plus, it's just a short drive across the river to get to downtown Cincinnati. Highly recommended! Stayed in the queen suite, was big enough for our family. Pool was small but nice. Yes

Leonard was amazing with our check-in. The room we stayed in was roomy and comfortable. The hotel decor and room decor were modern and stylish. No complaints about anything. Very clean. We did not get up early enough, but they offered a hot breakfast as well. Appreciated the extra safety for guests because there is a key card required to use the elevator to get to the upper rooms from the ground floor.