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Urban Grill on Main image

Urban Grill on Main

Restaurant Cafe Asador

😠 We ordered drinks and an appetizer. We told the server that we wanted to go ahead and place our dinner order as well. We asked for a salad and the server told us they hadn’t had that specific salad in years. She asked if we were using an outdated menu. We told her we scanned the QR code at the door.... People often mention told, menu, asked, chicken, service, ordered, appetizer, server, order,


Address

6623 Main St, Cincinnati, OH 45244

Website

www.urbangrillonmain.com

Contact

(513) 561-8000

Price rating

$$ $$

Rating on Google Maps

4.30 (1K reviews)

Open on Google Maps

Working Hours

  • .: Hide open hours for the week

Featured Reviews


Frequently mentioned in reviews: told (10) menu (9) asked (7) chicken (6) service (6) ordered (6) appetizer (6) server (6) order (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tamara G. 1 year ago on Google • 720 reviews
    Absolutely amazing! We started with a French onion soup, and it was one of the best I've ever had. I had the Queen City chicken sandwich and my husband had the BBQ chicken sandwich and we both loved our food. Looking at the menu, the prices appear to be a bit on the high side. However, the portion sizes were very large, and the food was totally worth the price. We sat out on the enclosed patio, and it was a really nice, cozy atmosphere. Our service was great, and all of the employees we encountered were friendly.
    2 people found this review helpful 👍

  • 1/5 Kim P. 1 year ago on Google
    We ordered drinks and an appetizer. We told the server that we wanted to go ahead and place our dinner order as well. We asked for a salad and the server told us they hadn’t had that specific salad in years. She asked if we were using an outdated menu. We told her we scanned the QR code at the door. She said “Oh. They didn’t tell us we had that.” No apology for being rude. We then asked for a side of chicken due to dietary restrictions (6 weeks post op bariatric surgery). She immediately said “No, we won’t do that” and was not willing to even find out why we made the request. We got our drinks (water and one soda). Decided to leave and my husband told the ladies at the front that we were leaving and had not gotten our appetizer yet. They said that it was fine and they’d let them know we were leaving. Oh wait, it gets better! We get to the car and a lady chases us down before we leave the parking lot. She asked if we ordered an app, we told her yes but they were unwilling to accommodate the dietary needs so we decided to leave. She told us that once we order an appetizer that it is ours. (Is that a law in Ohio?) Well, we didn’t even get it. She also doesn’t apologize for being rude. She starts to walk away and stops to take a picture of our license plate!!!!! I asked her to delete it and she ignored us. She then made a phone call while continuing to ignore us while trying to talk to her. I’m pretty sure she called the cops on us for not paying for an app that we didn’t get. The level of rudeness was appalling!
    3 people found this review helpful 👍

  • 5/5 Ally B. 3 years ago on Google • 905 reviews
    We had a wonderful family dinner here! Portion sizes are large! Service was perfect and everyone enjoyed their food. We loved the atmosphere of the “outdoor” but enclosed dining. We were warm under heaters. Great sandwiches and burgers and beer. We will definitely be back!
    1 person found this review helpful 👍

  • 5/5 Boedi D. 7 months ago on Google • 369 reviews
    We came right after 11, first customers of the day 😁 Ordered the beer cheese and steak burger with bacon. Both dishes were delish. Our server was very friendly and nice, quick with our orders. Definitely be back for more!!
    1 person found this review helpful 👍

  • 5/5 Mary Kay F. 5 months ago on Google • 58 reviews
    Love urban grill so much . Their Mac and cheese buffalo chicken sandwich is my go to. And their fries are hands down my favorite.
    1 person found this review helpful 👍

  • 5/5 Thomas P. 1 year ago on Google • 28 reviews
    We went here based on reviews. I have to say the food was absolutely wonderful. The steak I had was awesome, the green beans was awesome. My wife had the prime rib,best prime rib she had in a long time she said. Everything was absolutely delicious, well prepared, and presented wonderfully.
    1 person found this review helpful 👍

  • 1/5 Amber P. 1 year ago on Google
    If I could leave no stars I would!!! They told us they didn’t have items on the menu and we were reading an old menu. She was very snarky and rude. I said It was the one provided when we were seated. Then she said we couldn’t add chicken to a salad when reading then menu it said to add chicken, steak or shrimp. We had already placed an appetizer order for one item. Realizing this obviously wouldn’t work for our diet restrictions. The person who ordered the appetizer when to the hostess and said this just won’t work for us and explained he’d placed an order for and he wouldn’t be needing it. We left and some worker chased us down and said if you ordered it then it’s yours!!! We explained the waitress wasn’t very accommodating and rude. She then takes a photo of our license plate and I said if I need to pay for an appetizer we never got I will. She walked off and we left. But the wait staff was awful. The hostesses said it wasn’t a problem since we ordered it 4 mins earlier. There’s no way we would have stayed after the treatment from the staff.
    1 person found this review helpful 👍

  • 5/5 Marla M. 1 year ago on Google
    I loved the beer cheese and pretzels. Burger was delicious too.
    1 person found this review helpful 👍

  • 2/5 Siobhan S. 1 year ago on Google
    While the atmosphere here is fun, stick to sandwiches here as everything else is over priced and not executed well for a limited menu that they have all control to change (the menu is completely digital and only available at the hostess stand). This was our 2nd time here and my husband got the ribs, I got one of the shrimp specials. The ribs were okay but not great. And the shrimp special, for $37 mind you, came with 5 prawns on a bed of rice. I was told I would need to peel the prawns, which I have done before. But if you don't know how to prepare shrimp to peel, then don't put them on the menu. They were not sliced up the back for easy access, they were sliced up by the feet so I had to peel each segment and more of the prawn ended up in a pile on the side of my plate stuck to shells than actually in the meal and we had to stop for additional food on the way home because it made about 12 bites of food. This was brought up to the waitress who had no idea how to acknowledge that anything was wrong. And then we were asked to tip on a machine right in front of her. All in all we dropped $100 for 2 people for a very forgettable meal and won't be back.
    1 person found this review helpful 👍

  • 5/5 Yvonne R. 2 years ago on Google
    Tried for the first time tonight. We had excellent service from Sue seated in the Ark section. My husband loved the bacon jelly and goat cheese on toast. The sandwiches were enormous and well worth the money. We will definitely be back as we highly recommend.
    1 person found this review helpful 👍

  • 5/5 Daniel K. 1 year ago on Google
    Worth the wait, worth the price. Nice atmosphere, wonderful food, great service. It's busy all the time for a reason. A little on the pricey side, but I felt fair and worth it with the quality and service. Highly satisfied.
    1 person found this review helpful 👍

  • 1/5 Harlee H. 5 months ago on Google • 4 reviews
    Disappointed this evening. Waited an hour to be sat just to find out they were out of 3 of the 4 dinner options. How do you run out of dinner by 8pm on a Friday? *Edit to original review. It is great to know that running out of food by 8pm is common since the food is made fresh. We will be sure to avoid this as our dinner option moving forward. Maybe you should consider having more on hand especially on the weekend? Also for seating we were told the high tops would be available within 20 minutes 😂 lucky for you, your bartender was so nice we lost track of time(Sarah). We were about to order when we were told our table was ready. Maybe instead of being a keyboard warrior you actually apologize to your patrons when things go wrong and you will have returning business. You stared at us as we left with no care in world. 👎🏼
    1 person found this review helpful 👍

  • 3/5 Kio P. 1 year ago on Google • 260 reviews
    I've went twice amd not impressed. The food is to expensive for the value and portion size. I really don't line the food, I was bland, and the customer service is lacking. I won't return unfortunately.

  • 5/5 t c. 1 year ago on Google
    Fantastic food and service. By far the best French onion soup around.

  • 5/5 Steph B. 1 year ago on Google
    Great food and outside dining! Really is a hidden gem. I am sad that I just discovered this place myself. If you want upscale, yet laid back, dining and something different then you should definitely give Urban Grill a try!

  • 5/5 Annette A. 1 year ago on Google
    We went for a family get together and easily made reservations for 8 beforehand. The experience was great the whole way through. The friendly hostess showed us right to our table even though we were a few minutes early, we were able to order drinks while waiting for the rest of our party. The Bloody Mary was outstanding with all the "snacks" included, bacon, a shrimp, olives, cornishons, and of course, celery. The Taco Hash was exceptional. Chorizo with potatoes, onions and peppers, serrano aioli and topped with an egg. My boyfriend got the Brunch Burger which he said was killer. It was topped with bacon jam, a fried egg and bearnaise sauce. So decadent! Our server kept our drinks filled and was very efficient and friendly while giving us plenty of space to visit with each other. We will definitely be back to give the rest of the menu a try!

  • 5/5 Sheri H. 1 year ago on Google
    Great experience and yummy food! While they don't have a huge selection of things to chose from and some can be on the pricer side, they have something for everyone. For me it's rare to find a sweet sauce without corn syrup (have a corn allergy), they make their Japanese salmon sauce in house and has no corn so bonus points for that. Me and my friend were having a catch up and took over the table for a few hours, and the staff was very accommodating. It was a Thursday night and not super busy and we asked the server to let us know if she needs our table so we don't hold up her ability to make tips, and we tipped her well too. Just a really nice place so check it out!!

  • 5/5 Sarah T. 10 months ago on Google • 4 reviews
    Absolutely amazing! If you haven’t tried Urban Grill out yet then you’re missing out! We went there for brunch today and everything was perfect! I ordered the Amelia(a vodka based drink), the cincy omelet and the biscuit bites. Everything was delicious and our server Jen was outstanding!


Call (513) 561-8000 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy hour food
    • ✓️ Happy hour drinks
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating

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