We have had only the most positive experiences at Mason Animal Hospital. The staff has been so caring when providing care to our golden retriever. We know that they are able to quickly identify the problem when she is not feeling well and provide many options for her care. We also know that she gets lots of love and treats when she is at the office, either for a well or sick visit!

If I could review Mason Animal Hospital zero stars I would! I had an emergency with my pup today, he had an allergic reaction and I was frantically looking for someone to help me. I went in, with my pup in tow and they could obviously see there was something wrong with him. A lady approached me and asked if I had an appointment, or if I was a client. I told her no to both and that this was an emergency. She said everyone was out to lunch, which I could clearly see that they weren’t, and she told me that she couldn’t help me. I highly do not recommend this place and especially how rude they were to me in an emergency.

Our latest visit here was to get our newest addition, Aspen neutered. This is the first time that I have met Abby and was truly impressed by her caring and expertise about what else was needed for Aspen. The surgery went well and Aspen is doing wonderful. We have been going to Mason Animal Hospital for around 26 years and could not be happier with the staff. Dr. Wolf has always been caring, knowledgeable and friendly. Carla and everyone at the front desk are always friendly and courteous. We feel like we are part of the family. I will continue to take my dogs to them as I have never had a complaint about their service or anyone there,

We lost our precious Havanese of 16 years recently. We have a new pup of that breed and reluctantly left our long time vet in Fort Thomas. Just too far. We tried Mason Animal Hospital when pup Teddy had a sudden illness. We couldn’t be happier. Professional, friendly, caring service from docs, techs and receptionists. We are here to stay!!

We have been going to Mason Animal Hospital for several years now. I would be remiss if I said they have been anything but great for us. We recently lost our Yorkie to congestive heart failure. They showed us extreme professionalism and compassion. I stayed with my pet throughout the last of his ordeal. Held him for about a half hour after it was over. No one tried to hurry me, or interrupt me until I was ready. We have a new pet, who we brought in for his first checkup yesterday. Nothing has changed. There was the same friendliness and professionalism that we have encountered in the past.

Our family has used this vet for 20 years until today. I called to let them know I was running late trying to get my 6 month old, two year old and 60lb Labrador out the door by myself. I arrived 12 minutes late and was charged a $15 late fee. No compassion or grace. That was the first time I have been late to an appointment ever and we have spent thousands of dollars here. When I called to switch our vet records to somewhere else they did not bat an eye or ask why- when I myself have been a customer for 7 years now. You would think they may ask why we are leaving. They are overpriced anyways- $200 for ear infection medication and a heart worm check. They’ll add a $60 “exam” no matter what you are there for, and try to get you to do every test possible just to add on charges. Never made it out of here for less than $200. So disappointed that they would lose a customer over $15 late fee. Made a bad day, worse.

This office, from the office staff to the Vet, are compassionate. They want you to understand what is going on with your pet and take the time to explain the details. If you have questions, they answer them with all the detail you need to fully understand. My dog is afraid of people but each person who held her did not invoke fear in her. This tells me everything I need to know about this entire office...they can be trusted to do right by your pet and YOU. I'd recommend them to anyone who wants the best care for their pet.

We recently moved to Ohio and were in need of a new vet for our pets. Mason Animal Hospital was highly recommended and now we know why. They are excellent! The doctors and staff are incredibly friendly, helpful, and knowledgeable. Appointments are easy to schedule and the team is very efficient. We are very happy with the care provided by the team, and our dog and cat have no anxieties whatsoever. We could not be happier with Mason Animal Hospital!

Absolutely the best care for your pet! Everyone there is kind, thoughtful and treat your pet with lots of love and great care. I have been taking my pets there for over 20 years, never a problem with how they treated my pets. Best care anywhere!!

I have been with Mason Animal Hospital for over 50 years when Doc. Johnson used to make house calls. Have never met a more compassionate group of people. When you go in, they know your animal by name before your own (the way it should be), so you can bet the all mighty dollar is not on the forefront 😄. The doctors have saved the lives of our most precious loved ones. And when there is nothing (and I mean nothing) else that can be done, they are right by your side, sometimes crying more tears than you.

We’ve had only great experiences with MAH - friendly staff, quick to pick up the phone, easy scheduling (phone and app), reminders, consistent billing/ no guessing on what will get charged…and importantly ALWAYS confident in the care for our fur baby. We’ve been going here for 9 years. Our only complaint is our pooch hates going…once he realizes we’ve hit the parking lot he’s like “oh-no” - LOL

Our Vet is Dr Wolf. Took our 7 year Golden Retriever in for immunizations due and couple of concerns. The Staff at Mason Animal Hospital are just terrific and very supportive and helpful. They arranged for me to go directly into an exam room since my Golden barks loudly at other animals. The Tech came and took Charlie almost immediately and he was examined and given his shots. Dr Wolf then came with Charlie to the room and spent time offering concrete suggestions on how to address my concerns. He is very patient, caring, and very knowledgeable about dogs and their behavior. He is just an outstanding Vet and so helpful!

Mason Animal Hospital and Dr Wolf specifically along with other doctors have always been helpful to my pets. They have helped me nurture them and have helped our family when the end was near. For 21 years, they have only been supportive. And for that we are grateful!!!

Wonderful staff who always know who we are, remember our pets, and care for them so well. We’ve been taking our pets here for 20+ years. They delicately walked us through the end life experience with 3 pets and welcomed out new pets with joy! Can’t say enough about them!!

We love Mason Animal Hospital. Would reccomend taking your pets there!

Mason Animal Hospital is run by true animal lovers. Dr. Wolf and his team gave the best care to my elderly dog and thanks to them my dog has lived his last weeks of life as a happy and pain free dog. Unfortunately my dog passed on Wednesday. Today I just got in the mail a hand written condolence card by Dr. Wolf attached to the footprints of my dog. This means a lot to me and I will always treasure this. Thank you very much!

I have been taking all of my pets to Mason Animal Hospital for over 9 years. My pets have always received top-notch care! The vets, vet assistants, and front desk staff are so professional, friendly, and caring. I highly recommend this group. My 13 year old Rough Collie has had her ups and downs. Dr. Tim Wolf and his staff have always given her their very best.

As always a great experience! Our pets have gone to Mason Animal Hospital for 25 years and always had great professional care!❤

We have taken our dogs to Mason Animal Hospital for over 20 years. They have always provided excellent, compassionate care. They consistently offer treatment options, explaining each very well, and help guide us in making good decisions for our pets. The staff is also very knowledgable and helpful.

This Vet and the office staff, are absolutely amazing. I can never thank them for the care and concern, they provided to my dog and to my family. Without getting personal, I will say that they took on a new family/ dog and offered up as much care and compassion, as if they had known us for years. I am grateful of everything they did and have nothing but wonderful things to say about the business.

Mason animal hospital is the absolute best!!! All of the staff and Drs are great. They love each pet and personalize your service and treatment

I've recently brought one of our latest new babies to Mason Animal Hospital. I've been coming to this vet for about 25 years now. They've welcomed our new babies and help say goodbye to our other babies. I've always had the best service and treatment. Always nice to be treated by such wonderful people! Thank you to all of you.

We brought our corgi puppy Gus for his initial visit and we were so impressed with the safety procedures in place and how smooth the process was for his appointment. The staff was so friendly and took the time to understand everything going on with our new pup. We’ve been back for our second visit and we are quite happy with the continued care. Would definitely recommend!!!

I just got a little rescue dog three weeks ago and I took him to Mason animal care for his check up. Everyone was wonderful and you could tell that they loved the animals. They explained everything to me thoroughly and made us both feel very welcome. They answered all of my questions, of which I had many, and I left feeling confident that my dog would be in good hands.