1/5 Tan P. 8 months ago on Google
Visited
Cafe115
at
Fort
William
as
a
tourist.
Not
sure
what
we
should
order
and
instead
of
offering
more
info
on
the
food
to
help
us
decide,
a
senior
waiter
ask
us
to
stand
aside
if
we
are
ready!
Menu
only
has
2
choices
of
soup.
Lentil
soup
at
£4.5
and
a
fish
soup
at
£12.
Both
soup
was
served
with
a
slice
of
bread
and
butter.
The
fish
soup
was
served
hot.
The
soup
is
diluted
and
small
portion
for
the
price
paid.
I
took
a
sip
and
it
was
very
very
salty,
not
for
human
consumption
and
certainly
not
for
those
with
hypertension.
Brought
the
soup
to
the
counter
and
informed
the
young
cashier
that
it
is
very
salty
and
ask
if
it
can
be
made
less
salty.
Cashier
replied
that
they
are
unable
to
do
so
and
told
me
to
select
a
replacement
from
the
menu.
I
asked
if
I
need
to
select
something
of
the
same
price.
He
said
not
necessary,
and
they
will
do
a
refund
on
the
difference
if
the
selection
is
less
than
£12.
I
selected
the
lentil
soup.
While
waiting
for
the
lentil
soup
to
be
served,
an
older
waiter
brought
the
fish
soup
back
to
the
table
and
insisted
that
there
is
nothing
wrong
with
the
soup
and
insisted
that
I
have
to
take
it.
After
I
explained
that
the
soup
is
too
salty,
he
walked
off
unhappy,
leaving
the
fish
soup
on
the
table.
The
lentil
soup
was
served
subsequently.
It
was
warm
and
diluted
but
eatable.
After
finishing
the
soup,
have
not
receive
the
refund.
Approached
the
young
cashier
and
he
said
:
yes,
the
refund.
Asked
me
to
wait
and
he
disappeared.
The
senior
waiter
came
to
the
cashier.
He
refused
to
give
the
refund.
I
said
that
is
not
fair
as
the
other
cashier
said
I
could
change
to
something
else
and
get
a
refund
on
the
difference
in
price.
After
arguing
for
a
while,
he
reluctantly
refund
a
£5
instead
of
£7.5.
I
went
away
feeling
cheated.
Both
the
soup
are
overpriced
in
view
of
the
poor
quality
and
the
small
amount
served.
Now
I
know
why
the
low
rating.
It
is
contributed
by
the
poor
attitude
and
lousy
service
of
the
senior
waiter.
The
worst
service
that
I’ve
experience
in
my
10days
in
UK.
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