Doña Carmen Pupuseria #4 image

Doña Carmen Pupuseria #4

Restaurant Salvadoran restaurant

😠 They we’re out of almost everything so we opted to order through the menu. Our waiter got our order wrong 3 times before getting it right. When we got our pupusas they weren’t fully cooked and doughy. We waited 45 mins for the rest of our food and it never came. We had 2 other waitresses ask us if w... People often mention buffet, order, good, pupusas, menu, service,


Address

4033 E Belknap St, Haltom City, TX 76111

Website

donacarmenpupuseria4tx.com

Contact

(817) 386-3117

Price rating

$ $$$

Rating on Google Maps

3.50 (173 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 AM to 9 PM
  • Saturday: 9 AM to 9 PM
  • Sunday: 9 AM to 9 PM
  • Monday: 9 AM to 9 PM
  • Tuesday: 9 AM to 9 PM
  • Wednesday: 9 AM to 9 PM
  • Thursday: 9 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: buffet (11) order (10) good (10) pupusas (9) menu (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sarah R. 2 years ago on Google
    They we’re out of almost everything so we opted to order through the menu. Our waiter got our order wrong 3 times before getting it right. When we got our pupusas they weren’t fully cooked and doughy. We waited 45 mins for the rest of our food and it never came. We had 2 other waitresses ask us if we were waiting for something else. To which we said we were but said we would pay for the pupusas and leave because it had been 45 mins and we didn’t want to wait any longer. We went up to the front to pay and no one came up to check us out for almost 5 mins. Water was leaking and wetting our table but we didn’t wanna be rude and dirty up another table. Our waiter also never came back to check on us but was walking around and chatting with coworkers. We ended up going to another location. I won’t be back to this location. I understand understaffing but there were barley any people in there. We had been nothing but kind to the wait staff til the very end. Despite how upset we were.
    3 people found this review helpful 👍

  • 5/5 Samielx 2 years ago on Google
    I stopped by on a Sunday afternoon and opted for the buffet. This place was formerly a Chinese buffet, so it looks like they used a lot of existing items. There's also an option to just order off the menu. Buffet seemed to run about $15 (probably a bit less). With the buffet, there was a drink mix that came with it. It was some sort of mix of apple, citrus, and mango I believe. It was sweet and was quite good. I opted for a Diet Coke which they brought in a can. The buffet itself had a large variety of items. I saw soup, fresh fruit (pineapple, strawberry, grapes, apples), fresh vegetables (radishes, celery), pupusas, cortido, shrimp, pork, chicken, and quite a few other offerings. Everything I had tasted great. The bathroom was a little bit dirty, but I've seen both better and worse. The service wasn't the best, but it wasn't terrible. Overall I would definitely come back and visit again.
    2 people found this review helpful 👍

  • 3/5 Keng L. 9 months ago on Google
    Went back a second time for the buffet. Much better this time. Greeted at the door, shown to my table and asked if I wanted anything special. Got a horchata and the buffet and it wasn't bad. Pupus were not my thing but they brought out some freshly made shrimp and that was good. Tilapia was cold, should have waited for some new ones but the two soups were on point. Seems like everyone was getting that instead of the buffet. Walked in sat down but nobody came to take my order or even hand me a menu. After ten minutes, I had to go to the front and ask for one. Menu looked interesting, Honduras, Salvadoran and Mexican specialties. Unfortunately I couldn't tell u if it was any good. Another ten minutes of sitting patiently and no one coming to take my order, I got up and left. Place was not particularly busy, with probably about 4 wait staff. Guess I was not going to get my pupusas after all
    2 people found this review helpful 👍

  • 5/5 Sin N. 2 years ago on Google
    Carne con tajadas. Esta muy rico son muy amables. El servicio es rapido. This is Beef with plantains. It tasted good first time trying this. The service is fast and they are very friendly
    1 person found this review helpful 👍

  • 3/5 Carrot G. 9 months ago on Google
    No air conditioning, only saw one server on the floor at a time, they didn't bring the check, you pay on the way out, but they don't really explain that, luckily you can see the entrance and figure it out yourself. Really good food, but maybe order to go or through delivery app. Didn't try the buffet, it didn't look that good. Drinks are charged per drink and it's from a can/bottle for sodas, don't know about other drinks.
    1 person found this review helpful 👍

  • 5/5 Camille O. 1 year ago on Google
    Perfect flavor! Perfect size portions! And great homemade agua de fruta! Will definitely keep coming back
    1 person found this review helpful 👍

  • 5/5 Anna Jasmine G. 1 year ago on Google
    10/10. I just ordered 2 pupusas revueltas and I was NOT disappointed. Even the curtido had a little kick to it but it's not spicy, it just has a more enhanced flavor which I loved!
    1 person found this review helpful 👍

  • 4/5 Sara W. 10 months ago on Google
    This was my first introduction to Salvadoran food. The pupusas are amazing, always made to order. The soup is MASSIVE, and has whole vegetables floating in it. I absolutely loved it, and think it would be amazing during the winter or if you have a cold. I've tried the buffet before and was not impressed, but the dishes I've ordered have been phenomenal. I will say, my mother ordered the catfish and as you can see by the photo, it's not catfish we've ever seen before. The fish having a face was a bit of a shock to her, but we ate it none the less and it was so crispy and delicious. They offer a free punch that has fresh fruit, which is very kind of them. The service is a bit slow, and if I go on my hour lunch break, I am always late getting back.
    1 person found this review helpful 👍

  • 5/5 Cecy P. 2 years ago on Google
    Food was excellent, our waitress Janette was super nice! Excellent customer service! Will come back for sure and everything was very clean and the atmosphere was super nice!

  • 5/5 John Siebman III (. 2 years ago on Google
    Both the pupusas I ordered and the curtido that accompanied them were superb. This was a to go order so I didn't get to sample much of anything else the restaurant had to offer. The decor was just fine. The young man who helped me was great.

  • 3/5 Barbara B. 1 year ago on Google
    The buffet was ok, had an ok selection, beans a little too salty, rice looked like it had been sitting out all day, I didn't like you had to eat with plastic forks and knives, servered our soft drinks in a can, no glass with ice. Staff very friendly.

  • 1/5 Nicholas E. 9 months ago on Google
    Service is pretty poor and the food was barely warm. The pictures on here are deceiving.

  • 5/5 Susanne M. 1 year ago on Google
    The pupuas are amazing. I think i spelled it wrong but you know what I'm talking about. They serve those with these pickled vegetables that is to die for. They should bottle that and sell it. I would buy that every week. Delish

  • 4/5 Angel Q. 1 year ago on Google
    I can’t give it a five star because I had a to go order, the food, nonetheless, was delicious. I highly recommend this Salvadoran restaurant.

  • 4/5 LAV l. 6 months ago on Google
    It's so much! You can't try it all A spoonful of each dish does not do you any justice. The gentleman at the cash register was so helpful and so friendly Kudos young man. He made sure my parties food was piping hot. If you have trouble carrying your trays or even preparing your plate They bend over backwards to make sure you received the help that you need. The mango water is wonderful. My group was very pleased. Tables and floors were extremely clean Everything was pleasant to the eye Large family oriented restaurant. Lots of tables and space. This is a buffet-style restaurant.

  • 1/5 lisbeth C. 5 months ago on Google
    The quality of the food was a letdown. Despite the menu’s promising descriptions, the dishes were lackluster and failed to meet basic culinary expectations. The flavors were bland, and the presentation was far from appealing. It felt like a stark contrast to the enticing descriptions on the menu. I can tell food was from previous days. I’ll never come back here in my life.

  • 3/5 Carlos V. 6 months ago on Google
    The pupusas were good. I don't know about the buffet though, everything looked like it's been there a while so we decided to just order from the menu.

  • 2/5 clevergirl i. 1 year ago on Google
    Horribly slow service, they didn't offer drink refills, took almost an hour to get food. Then had to go to the cashier to find the bill and pay, they couldn't find it. You could seriously walk out without paying and they would never miss you. The food was good, no complaints there. They just aren't organized for customer service

  • 5/5 Jessica F. 7 months ago on Google
    Love coming here for some good pupusas!! Service was a bit slow considering they were not packed!! Other than that food is always good.


Call (817) 386-3117 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()