Harbor Freight Tools image

Harbor Freight Tools

Hardware store Tool store

Retail chain carrying a wide range of tools, hardware & other products for the home, garden & car. People often mention store,


Address

303 W Camp Wisdom Rd, Duncanville, TX 75116

Website

go.harborfreight.com

Contact

(972) 296-1932

Price rating

$ $$$

Rating on Google Maps

4.30 (1.7K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 AM to 8 PM
  • Wednesday: 8 AM to 8 PM
  • Thursday: 8 AM to 8 PM
  • Friday: 8 AM to 8 PM
  • Saturday: 8 AM to 8 PM
  • Sunday: 9 AM to 6 PM
  • Monday: 8 AM to 8 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 A. R. 5 months ago on Google • 9 reviews
    My mom and I decided to visit this store for the first time. We were not impressed at all, with the lack of customer service, we were given on 12/14/23 by two extremely rude cashier's in particular. Not being familiar with the way one is supposed to be in line to be called to be next was a bit confusing to myom and me. That is why we were very bothered by the snarky and annoyed tone of voice that came from one of the two cashier's that was behind the register by the main store doors. The woman could have smiled and politely pointed out to us where exactly one stands to be next in line in order to be served. But, instead she so rudely and pretty flippant of her, she raised her voice at us and told us to go over to where the sign is and get in line then proceeded to walk away. Then the cashier that called us to her register that was by the exit door never once asked how our visit was or was at all interested if there was anything else she could help us with, so after she rang up our item's and we had paid she never even bothered to place our items in a store bag. She gave us an annoyed and bored look back at us when I mentioned out loud, "I guess this place is like a Sack and Save, where you have to sack your own items!" and so I proceeded to place our items in a store bag as she was already calling the next customer to her register and was still at her register and she was now avoiding any eye contact with us and so we gathered ourselves and bagged items and walked out of this store, we have decided to never visit this particular store and location ever again. This store is not worth your time or you spending your hard earned money, unless you're not bothered by angry, rude and tacky employees with no customers service skills.
    1 person found this review helpful 👍

  • 1/5 Cris R (. 4 months ago on Google • 111 reviews
    I drove about an hour to this location to specifically get a generator that specifically said in stock online. I also tried calling but they answered and the ladies put me on hold twice so I couldn't verify if they had it in stock or not because of the phone tag they were playing. Then once arrived we were Greeted by a group of ladies that absolutely HATE their job by the sound of their voice and huge frown they have on their face I've never been to such a terrible store to purchase one product than this one. STAY AWAY UNLESS YOU LIKE TERRIBLE EMPLOYEES.

  • 5/5 Snow C. 5 months ago on Google • 76 reviews
    Awesome customer service! Quick oil change. Staff are: kind, professional and good dudes to do business with. Support this business!

  • 5/5 Chris S. 5 years ago on Google • 75 reviews
    GREAT PLACE FOR TRUCK DELIVERIES.. ENTER BY THE WHATABURGER MAKE wide right turn at end go down till you see Docks.. Easy to back in dock huge in back to get straight and back into dock. Also big enough to spend the night before delivery in back.

  • 5/5 Mike Tinsley Local G. 5 years ago on Google • 49 reviews
    Wanted to take a second and five prob my best review to date. To the entire team Thank you An issue solved without any problem. From corporate to Elvis the manager and Candace who was the most pleasurable associate many thanks to all. Glad to do business with a company as this in today’s procedures of doing business

  • 4/5 Ali 5 months ago on Google • 37 reviews
    This store is notably well-organized compared to other Harbor Freight locations I've visited. The staff is incredibly helpful. Nevertheless, I hope they implement a more efficient checkout system, as it often appears to be backed up.

  • 5/5 Ygnacio L. 7 months ago on Google • 25 reviews
    Extensive variety of different tools at very reasonable prices. The staff is very helpful and friendly and stay busy stocking the shelves.

  • 5/5 Imani S. 10 months ago on Google • 15 reviews
    Tafari is so nice and considerate.. her pleasant vibe made my day! Not only was she a pleasure to speak to, she took the time to make sure they had what I needed in stock before I made the trip to the store. Great customer service!! Much appreciated!!

  • 5/5 David C. 5 months ago on Google • 11 reviews
    The store makes it easy to find EVERYTHING. Forget the warehouse monster stores. HF is your local hardware store with a fresh look.

  • 5/5 BENJI 4 months ago on Google • 4 reviews
    Great store, got almost everything. Keep your car locked is all


Call (972) 296-1932 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Service guarantee
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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