1/5 Deidre D. 1 year ago on Google
My
fiancé
&
I
had
an
awful
visit
this
afternoon.
Our
waitress,
Ann,
was
absolutely
great.
She
was
polite,
accommodating,
and
helpful.
My
fiancé
ordered
the
Philly
Cheese
Steak
with
fries.
The
sandwich
tasted
like
nothing;
there
was
no
flavor
to
it
at
all.
He
even
used
some
Tabasco
sauce
and
that
didn't
help.
The
fries
were
stale
&
lifeless.
To
drink,
he
ordered
just
a
basic
Coors
Light
on
draft.
It
tasted
like
an
IPA
-
just
nothing
but
hops.
He
walked
it
back
to
the
bar
where
the
snotty
female
bartender
told
him
that
it
was
the
waitress'
fault
and
that
she
probably
put
in
the
wrong
order
&
just
waved
him
off.
She
didn’t
offer
to
make
him
a
new
glass
or
get
him
something
else.
When
our
waitress
came
back
to
our
table,
he
told
her
what
happened
and
how
the
bartender
threw
her
under
the
bus.
She
apologized
profusely
even
though
it
wasn't
her
fault.
we
reiterated
that
SHE
was
not
the
problem.
My
fiancé
then
asked
for
a
manager,
which
she
immediately
went
to
go
get.
The
host
manager,
Todd,
came
over
to
speak
with
us.
Todd
could
NOT
have
cared
less.
He
was
SO
dismissive.
He
never
apologized
for
our
awful
experience,
he
didn't
try
to
rectify
it
in
anyway,
and
walked
away
before
we
were
even
done
speaking
to
him.
Just
rude
as
you
can
get.
We
will
absolutely
not
be
back
in
the
future.
It
was
a
waste
of
time
&
money
on
our
part.
This
restaurants
staff
(minus
Ann)
don't
care
anything
about
customer
service
or
satisfaction.
As
two
people
who
have
worked
in
the
service
industry,
we
know
that
more
could
have
(and
SHOULD
HAVE)
been
done.
10/10
would
not
recommend.
👎🏼👎🏼
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