2/5 Lovie V. 7 months ago on Google • 46 reviews
There
is
a
sign
that
says,
"Chose
a
line
both
A
and
B
lines
open."
However,
the
crew
TOOK
7
orders
in
Line
A
to
the
1
order
in
line
B
during
the
30
mins
in
the
drive-thru
Friday,
August
11.
Hardly
any
orders
from
the
B
line
were
taken
during
our
wait.
Both
lines
had
about
3
cars
each,
and
we
pulled
into
the
B
lane
at
11:09
PM.
After
5
mins,
we
saw
movement
and
heard
orders
being
taken
from
line
witnessed
a
runner
carrying
food
to
Line
B
we
thought
we
would
get
serviced.
No
one
ever
came
on
the
speaker
to
take
an
order
for
line
B.
The
two
cars
in
front
of
us
in
line
B
eventually
moved
forward
after
the
runner
delivered
food
to
the
front
car,
but
no
additional
orders
were
taken.
She
went
back
inside.
We
LITERALLY
was
trapped
in
the
drive-through
line
B.
A
moved
consistency.
At
least
6
cars
drive
into
the
A
line
and
out
with
their
food
after
our
wait
started.
Once
we
realized
that
we
had
to
WAIT
for
a
runner
who
was
not
coming
out
to
consistently
take
orders,
I
got
out
of
the
passengers
seat
and
went
to
order
food
for
my
family,
while
they
were
still
stuck
in
the
drive-thru.
The
worst
part
was
the
smells
inside
made
me
want
to
leave.
I
decided
to
vet
the
bathroom,
and
it
was
clean
and
smelled
clean.
So
since
we
had
been
there
38
mins
by
then,
and
my
family
was
still
stuck
in
the
drive-thru
hungry,
I
ordered.
$55
dollars
and
3
minutes
later,
I
was
headed
out
with
our
drinks,
and
the
car
that
was
in
front
of
family
in
line
B
had
just
been
approached
by
the
runner
to
get
his
order
taken.
That
is
ridiculous!!
48
mins
in
one
line
that
does
NOT
MOVE
due
to
lazy
or
negligent
management.
While
the
other
line
has
served
10
plus
cars.
I
expect
the
managers
to
operate
better.
the
car
that
was
stuck
behind
my
family
drove
away
without
ordering....There's
no
need
to
ask
why!!
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