We visited for the first time during a birthday party and my kiddos had so much fun!! Definitely a place where your kiddos can use their imagination, and have a ton of fun playing. The floor plan is very open so you can see your child at any PlayStation no matter where you stand/sit. The person who was working tonight was really kind, acknowledged us promptly when we walked in and was helpful throughout the event. We will definitely be back to play again!

We had the best time celebrating my three year old daughter’s birthday here! Everyone was so helpful and kind and the venue was perfect for kids of all ages.

We had my daughter's 3rd birthday party at PSM Plano yesterday. My daughter had a wonderful time and so did the rest of the children playing. However, as a parent that party host made it difficult for me to enjoy the party. I paid for the DIY because she wanted a Troll party. Upon arrival the party host did not introduce herself even though I introduced myself. While we were setting up there were several things things that she said and did that made me very upset. I was pulling out the table cloths, And the 1st thing she told me was at the table cloths were not long enough. I had purchased 4 for that reason I just had not had a chance to pull the other 2 out. The only thing that really helps me with was separating the balloons. And that was because there was another younger girl there that was more helpful than the woman who stayed. The party was for a three-year-old so I wanted the snacks to be at eye level for the kids to have a snack and eat as needed. Knowing they needed to stay where the tables were and the parents would have been monitoring that as well. However, when I moved the snacks, her statement to me was "I'm just saying it's not a good place." So I had to move the snacks and the kids really didn't eat anything. In my opinion when my guest arrived she was not very friendly to them. When it was time to sing Happy Birthday, she turned the music down but did not help me gather the children. Then she told me that lighter was by the cupcake but did not help start singing the Happy Birthday song. She did not assist in passing out cupcakes. In fact another parent saw I was trying to pass out cupcakes, snacks and drinks and offered to help me. With 20 minutes left of the party she'd started taking down all of my decorations and cleaning everything up. At the end of the party she told my husband " It's 330 time to pay and leave". The only thing she helped with was moving my guests out. I did tip, however, I should have tipped the parents who were helping me run the party then the person who was leaning on the counter the whole time. I am just grateful that my daughter was not impacted by the party host, and that she enjoyed her time. Again, I understand I did a DIY party, and I didn't need her help. But at that point she needs just not say anything at all and let me do what I wanted if she wasn't going to be kind. Several guests made a comment about her demeanor. The customer service was just disappointing

Enjoyed this place so much!! My children loved it & had such a blast. Riley was working & she helped us.. she also was super sweet with my kids & they loved her!! We even got some cool charms to put on our crocs!! thanks so much playstreet we will come again!!

Shannon made sure to make our first visit here so fun! She brought Lizzy out for our daughter to pet her. We will happily be back 🥰

Play Street is amazing! The staff is always so helpful and kind and it is always clean. There are also super fun crafts and activities you can add on (like making slim or painting/tie-dying stuffed animals). Highly recommend visiting!

We love this PlayStreet location! This location is extremely clean and vibrant. We host all of our kid’s birthday parties here because they truly take care of the toys and sanitize everything. This was our location of choice soon after COVID.

We LOVE this Play Street Museum location! The ladies who work here are always on their feet, chatting with guests, cleaning up toys, or sanitizing. Knowing that some play places take their facility's cleanliness seriously is nice. This place is the perfect mix between fun and educational!

Over the last few years we’ve been to every DFW play street location except Keller and Murphy and have a great experience every single time. The locations are always kept clean, toys aren’t missing pieces, children are well behaved and it’s never over crowded. The price is perfect for hours of play and the sensory and art activities they offer in addition to just regular play time are fantastic. I started taking both of my children around 11-12 months old and I never felt like they were being run over by big kids like at a lot of other children’s places. PSM is hands down the best children’s activity in the area and we’re so glad we have so many options close to us.

My girls and I had a blast at PSM Plano! They had a great selection of toys and activities, and the facility was incredibly clean. The staff members were very friendly and helpful, and they seemed to genuinely enjoy interacting with the kids. We will most certainly be making many return visits! Thank you for such a great play experience!

My toddler had a wonderful time here and the staff was beyond friendly. The woman I spoke to spent her time explaining how things worked and what the rules were and spent her time walking around cleaning up and organizing after the kiddos. The place was spotless and the bathrooms were wonderful for having to change two small children. My ONLY complaint is that there was no adult seating whatsoever. It was hard to find a spot to sit with my newborn baby that wasn’t the size of a small child’s chair. I do prefer this location to the Murphy location but I wish they had seating for adults.

Such a fun place for littles to explore. My boys had a blast this morning. Staff was very friendly and engaging. We’ll be back. ⛺️

This was my first time at play street and we had a blast, the lady working kept walking around cleaning and made sure everyone was okay. It was super busy but it was kept very tidy which made it easy for the kids to play. We will definitely be back! Thank you! Lauren J Skitt 5 stars!

I liked that it was not crowded, and for the space , there was quite more to do than i expected. It was so much fun for my little one.

Buyer beware. Booked a birthday party months in advance for my daughter. Realized we had a cousin with a party on the same day. We requested a cancellation a week or two after booking and were told no. I asked for a signed contract that said no refunds multiple times and have yet to receive one. The owner reached out and said she would consider a refund if I met her for a coffee. (Weird. No thanks) Will have to fight this with the credit card company. All I needed was a refund so that we could figure out dates and make sure this location had a time available for us. Do not recommend. We requested a refund with more than enough notice for this business to rebook the party. Bad business practices.

This is a great indoor play place for kids. It’s neat and clean. The staff was very friendly. My 4 year old son had a great time. We spent 3 hrs there. It’s worth for $12. We can choose one snack and one drink from there. We will definitely come back ☺️

We visited for the first time this morning! Lots of fun and very interactive. The young lady with the blonde hair working even gifted us a shoe charm and scavenger hunt activity. We can’t wait to come back!

My daughter loved this place! She is two. The staff was very friendly, and the facility was clean. It was an adorable little place with so much to do for toddlers! My daughter left her favorite doll there and the staff called me to let me know they had found it. I appreciated that so much. We will definitely be back to play again soon!

Total confusion. My wife brought my daughter there today around 2:15 and was told by staff they are still cleaning up from previous session. She returned later around 2:40pm and played until 4pm before the staff told her to leave so they can start cleaning up for the next session. Not sure why they were asked to wait outside instead of the lobby or bench area inside where it's cooler. She told me 2-3 other moms and kids sat on the bench outside...I'm guessing waiting to go back in.

The staff doesn’t sanitize toys as they should, I saw a little boy putting a toy in his mouth and I took it from him and gave it to the girl at the desk, but she just grabbed and put it to the side of the counter top. Later when she got done checking in new customer, grabbed the toy and went and put it back to the play area, at The Allen location they keep one bucket to put toys that needs to be disinfected or sanitized, so I feel that all the locations should follow the same protocol or sanitation procedures. Their overlooking at this issue can cause someone to get very sick with COVID or other viruses.

We’ve been there many times and just like all the other reviews , I agree that the front desk is very rude. Today especially she looked really annoyed when we walked in. I will admit it was busy but why would you get annoyed when you are getting business. It is a cute place but I will not return to a place that treats their customers rudely and turns them away.

Walked in this morning and there were literally 3 kids playing and the young lady asked me if I had a reservation when we walked in. I’ve been to this location several times and had been told a reservation was not necessary. She said she wouldn’t be able to let my son play at that time. There LITERALLY 3 kids playing. We will not be back to this location. My son was so disappointed bc it’s freezing today and I wanted to find somewhere that he could play indoors. Went on the site just to verify what she was saying and there were 19 open reservations spot within the hour open. I sat for a bit to see if there’d be some rush of kiddos and nothing. Poor service. Will not be back.

I love all your locations. My daughter loves coming here. The worst part about this place is when you have to break it to your little one that it's time to go. Thank you for providing a fun, and safe place for kids to have a great time, that is not video games and tablets.

Familiar with Play Street Museum from living in DFW area in years past. It is great outlet to let young kids play creatively and experience themes out the normal daily routine. Reservations can be made on for a 2 hour time slot, but you can also call ahead and check to see if you can be a walk in. My 7 and 5 year old really enjoyed the Plano outdoor theme so much we came two days in a row while visiting the area from out of town. The boat, cabins, and tubes that circulate air that shoot out what appears to be scarfs were big hits. Each paying child gets a wooden token redeemable for a snack when you leave. This location and I’m sure the others offer painting, paint your own pottery.(extra cost), and make your own slime (extra cost). Also, kids over 8 get in free with purchase of admission for child under 8. I would hugely recommend to others to visit this location and the others as well!

Reviewed from children's birthday experience, they also offer weekday play. Very accommodating and welcoming, clean environment for kids to enjoy. Would definitely recommend booking for children's birthday, the ability to pretend play or do activities was great for the little ones.

We love Play Street! We ventured a little further from home to check h this one out since it’s theme is outdoors. My son loved the boat and camping elements. The perfect place to play when it’s too hot to be outside. Plenty for babies all the way up to elementary kiddos! Clean and safe!

We have been to 4 playstreet which 3 are permanently closed before Covid. Even had my son second birthday at FTW. So we took the hour drive to come here. I don’t like the reservations because you have no choice to be stuck with a huge group of kids that came together and ruin it for the little ones. We left 45 min after coming. There was no toys for the little ones since the bigger kids that came in the group took everything and put them in the camper and cabin. They were running around knocking over little ones. We have never experienced this before. Even going to the bigger play street in FTW. I really hope they decided to open the other ones back but it’s not looking like that after 2 years.

Fantastic place to take your kiddo for unstructured playtime. Lots of activities and some of them they rotate out daily. You can tell a lot of care was put into the activities chosen and it really let's your child be independent, where others place you may have to monitor their every move.

Cutest little place, looks like a little town inside here and they play make believe, we came for a birthday party and i didnt realize i couldve bought a toy from there! They have alot of the toys for sale that they use in the musiem. Like build your own burger, the drink station, the register with money, the mop and broom set, build your own ice cream cone, a wooden mixer for the kitchen. I really liked the dinosaur section because my son loves dinosaurs!! So we read some dino books and played with the dinos while reading.

My mom and I took my two toddlers here on a Friday afternoon after discovering the place we were planning on going to was closed. I highly recommend having a reservation, because there are limited spots, but we got lucky and were able to get in without one. Unfortunately, the A/C was broken when we got there right after 10:30, but we decided to stay and try it out. Even though it was very warm on a hot day, the kids had a blast. There was plenty for them to do and lots of hands on things. The staff was very friendly and one of the ladies even bought all of the adults cherry limeades from Sonic and all the kids popsicles. It was seriously so nice! The A/C started working soon after, and there were no problems after that. The one complaint I have is that they have play sessions, so you have to leave after the session is over (my kids were not happy to leave even after 2 hours), but I'm sure it's okay for locals who can come back and visit when they want. We are just visiting the area but will definitely have to go back next time we are here!

We love Play Street Plano!! This location is always clean & organized. Staff was sanitizing during and after our reserved playtime. They had lots of fun activities like painting a bucket hat, the slime lab, & pottery painting. The hour and a half is a perfect amount of time for us to play. We also love that each location is a different theme- how fun!

We absolutely love this place!! My kiddos have the best time! Riley and Shannan are the sweetest, they are always so welcoming!

I took my kiddos to PSM Plano a week or so ago for the meet and greet with Santa—it was awesome. My kiddos (3yrs and 1yr) LOVED it! Not only was Santa very approachable and patient with my kids, he even played with them after everyone had a chance to take pictures and such. My youngest really enjoyed the fort and slide while my oldest enjoyed fishing and playing in the different cabins. The staff was super friendly and interacted with us throughout our visit. My kids could have stayed all day. We will definitely be back soon!