My God what has happened. My 21 daughter is home less than 24 hrs from gallbladder surgery,no antibiotic script just hydros she calls 911 because her limbs are numb,the paramedics give her FENTYNAL her heart rate slows as of right now she's still sitting in triage. 11pm last night. What in God's name is wrong with you ppl? She's 21 with a new baby. This is not covid it's short staffed because u are forcing a vax on ppl that according to vaers has killed 45,000. STOP IT!! I pray you never never have to watch your child go through this. Souless horrible peopl

This was by far the worse ER that I have ever visited. If I worked here I would not tell anyone out of shame. The place is dirty with blood stains all over the walls and on the bottom of all the equipment. Wait times are outrageously long, and no one listens to or even care what you have to say about your medical problems. Had a bad reaction to blood pressure medication that was prescribed to me. I was told to go to the ER by medical staff that were seeing me because my BP was 240. The Quack Dr. John Solms, tells me not to worry about it because he is not. I tell him that I am feeling nauseous, having trouble seeing, difficulty standing, and bad headaches. He sends me home anyways without lowering my blood pressure or doing the proper evaluations to determine what was causing the spike in my BP. Had he taken the time to listen to what I was telling him he would have quickly realized that I had just recently added a new medication. This Quack Doc was so obsessed with hearing himself rambling on that he failed to listen to a single word that the patient has to say. I am sure he would make an awesome doctor for TV, but in real life he is going to get someone killed. So if you value your life or your love one’s life; stay far away from this place. Stay away from John Solms.

Most recently: broke one bone to lower arm, straight across fx, near wrist, NO displacement of either lower arm bones. Drove self to hospital, arrived around 3:30p, admission process in ER 'normal'. Wheeled to room 117, x-ray(s) taken. PA /c several other staff cam, said "l had broken a bone". PA examined lt arm, saw congenital bone formation and exclaimed break included that bone, too. An RN on my rt side told PA, "It's that way over here too"; no injury to rt side. Had a temporary cast applied to lt. forearm, and l was discharged around 8pm. NO assistance given as l slowly walked from the room to my car. I was unsteady, carrying several bulky items, had not eaten since early AM, no fluids. I used the wall for support. As l walked, l passed 2 charting rooms full of staff who stared at me as l left and drove myself home. I saw the ortho Dr and staff Monday, more x-rays which l saw. A permanent cast applied. Way too tight, area pulsed all night as if a BP cuff was too tight. Called that office, instructed to return. A second permanent but lessor cast was applied. (On the way out, one of the 'nurses' instructed me to hold my left arm above my head "all the time" and showed me what to do. Didn't make sense to me; even a sling only supports an arm so the hand is above or parallel to the heart for edema.) I kept having problems, my thumb was going numb as was my little finger and my middle finger ached. I called the office for advice, but they loudly accused me of "using" my arm. (I don't have help so l did use my lower arm to clench items of clothing against my body or steady a can while my rt hand opened it, but l did not, could not USE my arm, hand! I did not twist my wrist. The cast was too tight to move.) When l went to have cast removed another x-ray was taken. One of the lower bones which had been parallel to the other was now overlapped on the other. My thumb had an "exploded tendon" (Per dr's evaluation) and I could not use it. I can not extend it; l have a claw...and my wrist is deformed. (Should work for Baylor's football games.) Even though l am older, l used my hands. Now l can't pick up small things from the floor, hold things steady /s spilling them, or even do my ADL's as l used to do. I am disgusted with the outcome of something which should have been a 'no brainer' and disgusted with these fellow health care 'Professionals'. I can't forget bc l will live with and see this outcome the rest of my life.

Worse emergency room experience. Wife has severe jaw pain and all we got were ID stickers and a blood pressure test and told to wait. After over an hour we left. If you’re gonna wait that long for an EMERGENCY might as well drive 2 hrs to a better hospital, that will take you faster. No one was calling patients to the back to be seen. Same people were there waiting from when I arrived. Where’s the Doctors and nurses ? I expected better and was completed disappointed.

Staff is rude at the front desk. When you get called back for triage the nurses back there where acting like they were being bothered or something ... very unprofessional staff.

Just had my baby and the nurse Michele B. In the baby ward is just amazing and fantastic! I had my daughter here in 2016 and it's been like night and day. The nurses from then acted like total jerks and refused to even speak with my dr about pain management for my section pain. The only problem i had this time was I asked the anesthesiologist to please give me medicine for my anxiety so I didn't have a panic attack he swore up and down I could but him in the nurse refused even tried to force the spinal on me without the medicine I ended up freaking out and having to have general anesthesia and missing my son's birth. Other then that this hospital is trying to do a turn around for the better!!

Ambulance took me to the hospital. Had flu, pneumonia and fractured skull from falling back and hitting my head on a parking spot bumper. They actually saved me. Also had asma.

Sooo i had a baby recently right , nursing staff are nice however the front desk staff that were there at the time of our arrival in the womens & childrens right by the entrance, the lady was extremely rude no help at all slowed down the whole process of checking a pregnant women in for her pre scheduled inducement @ 5:30AM!! Unnecessary rudeness & attitude towards a innocent kind “PREGNANT” women who was simply only asking for help to check in. Also every time now i come to visit she always stares very hard at me with a mean ugly face when i am obviously minding my own. Don’t know what exactly made her upset to be so rude and unhelpful but let me tell you she made it clear that we aren't welcome at hillcrest at least to her. I have 2 children my 1st was born at Providence hospital & my newborn at hillcrest hospital. Safe to say that this will be my first & last time i choose hillcrest to give birth to a baby. The old lady is colored has short dyed brown hair , wears glasses, wears all black shirt & pants. Im also colored i do not discriminate but cant say the same for the rude lady. But Nursing staff were very nice & helpful Thank yall!! Would have given a 5. God bless you all.