1/5 Katharina C. 1 year ago on Google
We
stayed
at
VILLA
de
luxe
GRAND
BLEU
last
year.
Until
today
the
agency
is
promoting
this
wrong:
there
is
no
garden
that
can
be
used.
Also
note
that
the
view
is
not
like
in
the
photos
-
there
is
a
view
protection
now
towards
the
bay.
What
really
was
unacceptable:
mice
and
mosquitos
in
the
entire
house
as
no
proper
"insulation".
Also
note
that
the
pool
constuction
has
not
been
approved
by
the
local
agencies
for
safety
concerns.
The
agency
did
not
resolve
any
of
the
issues
and
also
did
not
provide
a
refund.
I
strongly
recommend
not
to
use
this
agency
and
not
book
this
property.
Based
on
your
response
I
am
happy
to
provide
further
content
-
and
yes
indeed
even
one
year
after
pur
stay
you
have
not
updated
property
information.
We
have
behaved
very
well
towards
your
staff,
we
have
used
and
paid
the
services
as
we
had
requested.
However
I
should
also
mention
that
it
took
several
weeks
for
the
agency
to
pay
back
the
deposit
made
by
bank
transfer.
We
are
a
clean
and
professional
family,
we
have
travelled
a
lot.
Yes
we
are
aware
that
mosquitos
are
common
in
this
region
but
renting
out
a
house
where
there
is
an
obvious
gap
between
roof
and
walls
as
well
as
from
the
bottom
it
is
just
impossible
to
keep
mosquitos
away
(esp.
from
children)
Description:
-Garden
was
included
in
the
description,
this
was
not
accessible
(available).
In
the
meantime
removed
from
the
property
description
-External
shower
specified,
not
available.
In
the
meantime
removed
from
the
property
description
-Gorgeous
view
of
the
bay
was
given.
Photos
suggest
an
unrestricted
view
from
the
terrace,
meanwhile
the
railing
has
been
locked
and
does
not
correspond
to
the
photos
Service:
-Baby
bed
was
reserved.
We
had
to
set
it
up
ourselves
and
cover
it
ourselves
with
a
thin,
worn
out
plastic
mattress
(see
photo)
-Baby
chair
was
promised.
This
was
placed
in
the
hallway
in
its
original
packaging
(unused).
We
had
to
assemble
this
ourselves
-
of
course
we
had
no
tools
with
us
to
do
so.
Furnishing:
-Only
two
pots
in
the
whole
house
(the
house
can
be
rented
for
up
to
12
people)
in
addition
to
a
few
sticky
and
really
unacceptable
pans
-Not
a
single
sharp
knife,
kitchen
peeler,
etc.
-no
matching
dishes.
The
table
could
only
be
set
in
the
fleemarket
style,
no
dessert
bowls
-The
house
was
full
of
mosquitoes.
There
were
no
mosquito
nets
available,
even
when
explicitly
asked
-The
roof
was
not
airtight:
mosquitoes
could
get
into
the
rooms
unhindered
between
the
wall
and
the
roof,
when
it
rained
it
rained
in
several
places.
As
we
understand
roof
was
only
finished
2
days
before
we
arrived.
-Mice
ran
several
times
in
the
kitchen
-2
days
of
power
failure
-The
new
pool
is
not
approved
/
approved
by
the
authorities
due
to
the
lack
of
stability
of
the
new
foundations
which
was
told
to
us
by
the
staff