1/5 Margie S. 5 months ago on Google
Our
Thanks
Giving
2023
cake
was
a
disaster!!!
I
ordered
the
cake
to
be
picked
up
on
11.21.23
1:30.
I
ordered
white
cake
with
buttercream
icing
air
brushed
with
fall
colors
and
saying
Thankful.
I
order
one
pumpkin
pie.
I
arrived
picked
up
the
cake
and
one
pumpkin
pie.
I
noticed
the
cake
was
white
no
air
brush
and
food
color
leaves
stuck
on
which
were
falling
off....We
arrived
home
and
when
we
cut
the
cake
it
was
like
a
card
board
box
the
icing
was
sugar
icing
I
ordered
butter
cream.icing
)
It
was
a
disaster
the
cake
had
gaps
so
the
icing
was
falling
off.
It
was
white
icing
with
no
Air
Brushing
with
food
color
dots
suppose
to
be
leaves
like
fall.
We
had
a
beautiful
Thanks
Giving
no
thanks
to
the
carless
actions
of
this
group.
The
girl
at
the
front
desk
could
not
get
off
the
phone
long
enough
to
care
for
customers.
Another
lady
was
in
front
of
us
and
we
watched
the
careless
effort
of
the
girl
on
the
phone
with
someone.
The
girl
kept
my
receipt
I
gave
her
when
I
arrived
so
she
could
see
the
order.
However,
a
professional
would
have
given
it
back
to
the
customer.
This
is
a
total
customer
service
disaster
not
caring
about
the
customer.
Usually
there
is
a
manger
standing
by
to
guide
the
apparently
lost
sheep.
It
would
have
been
wise
to
have
the
manger
there
the
Thanks
Giving
week.
Being
a
business
owner
how
can
you
run
a
business
and
never
answer
the
phone?
I
had
to
go
to
the
bakery
to
get
my
money
back
they
could
not
understand
how
to
send
it
back
to
the
card?
I
paid
$59.00
for
the
order.
The
girl
at
the
front
desk
refunded
me
$42.00
and
some
change.
I
asked
for
my
full
refund
the
pumpkin
pie
was
not
that
good
either.
Apparently
they
cant
count.
The
girl
at
the
desk
kept
my
receipt
but
my
bank
showed
I
paid
$59.00.
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