The buffet cooked essentially the same unhealthy food everyday. If you don't eat meat or birds only dry fishy smelling salmon was the only real meal. The buffet, the golf club and the bar all serve essentially the same menu so this is not a place to stay for two weeks. Maids did not like cleaning the rooms in the afternoon so would knock every morning on the door even though the do not disturb sign was on. The gym equipment is old. The shower in the sauna is glass and see through and the hot water is permanently shut off. The lobby cleanliness was great. The staff was friendly but just did not seem to follow through on solving any issue.

Loved all the personal with the exception of the front desk people who was a little uptight We'd like to emphasize the help of Sonia during breakfast who got us the soy beverage our kids are used to have every morning, also the help of "tía formiga" and the music entertainment we enjoyed on Saturday night We'd like to suggest you have written down in paper the phone number to the front desk on each room In case of an emergency I don't think that having to scan a QR code and go throughout a website to find it is useful The pool didn't have ANY kids safety toy for the kids!!

I spent two nights at the Wish and have to say i wasn't at all impressed. Lets get the good things out of the way. It is very nicely preened, as it's a golf course with residences on it. So it looks immaculate but this does mean that there is the ever-present humming of lawnmowers and edge trimmers. The beds were also very comfortable, with spare pillow options. Basically everything else was abysmal though. Here are the main downsides: - no free water in your room, and it costs MORE than a Coca Cola if you take it out of the minibar. - the WiFi constantly drops out. - my room was filthy, with the chair being covered in mould (pictured). I told the front desk and nothing was done so i had to move it out of my room myself. Towels were also very old and discoloured. - i tried to pay a taxi driver and get it charged to my room because his card machine was broken. They refused and the driver had to leave empty-handed. - there are no toasters in the resort. - music blares loudly in the early morning. - there's a kettle in the room but no tea or coffee options. Very confusing. Overall, i would say the facilities are very lacking, the staff dont seem to care at all about tourists or locals, and everything is old and doesnt get replaced.

Stayed one night. Lovely rooms with a pool and jacuzzi, great breakfast. However, for a 5 star hotel, there was no complimentary coffee, tea, sugar and milk in the rooms, despite that a kettle was available and bottled water had to be paid for, nor was there a hairdryer, glasses, cups, etc. We were not happy tourists.

Extremely well kept resort style accommodations near Iguasu Falls. Excellent, clean, spacious rooms, excellent breakfast. Unfortunately could not utilize the pool as it was under construction. Best shower water pressure ever!! Service was top notch. Would not hesitate to recommend this hotel to anyone who plans on visiting the area.

It is a beautiful hotel complex. I stayed one night as I didn’t think the price for the Easter holiday was worth considering it was my first time in Foz and I would be doing a lot of activities and not enjoying the hotel. The hotel has a nice gym, nice pool area. I didn’t enjoy the tennis area nor the gaming room but hear good things. There were entertainment available at night. Sauna etc. the breakfast buffet was also nice. The criticism and nog giving 4 stars it is for the room service and dining options. There is no menu at the room, you need to download an app to have access to the room service. If a hotel wants you to to use an app for in room service they should provide tablets for it. At night there are just 2 restaurants one it ia buffet BRL 99 per person and another one it is meat. The lobby bar it is more a snack option so it is basically you eat a sandwich or go for all you can eat. My family had access to the in room service and they said it was also a poor menu. We ended eating at the lobby bar, one sandwich, I really wanted a pasta (comfy food) but couldn’t find. And the service was very slow. I do think they need to make a better menu option and better in room service.

Fantastic stay at the Wish resort. The rooms are very spacious, like a suite. The food delicious, especially the BBQ. The place is very close to the waterfalls and the Argentinien border, too. The personal extremely friendly. Even the GM Kenji was very approachable, and took good care of all our requests. Good if you have the chance!

This is rated as a 5 star hotel and I would definitely not say it’s at the 5 star level. It functioned more at the 3 star level… and given how much they charge, it’s really difficult not to find the little things annoying and sloppy… room service got multiple of our orders wrong and took 40 minutes to get it to you (even if it was just one coffee), there were cockroaches in my 3 year old’s bed one night, the pools were constantly dirty (a couple times there was garbage in them), sometimes the food (especially the bread) was quite stale, the towels seemed to be old and very well used, the degree to which the rooms were cleaned changed day by day, and the air conditioning in our bedroom blew directly onto our faces no matter the angle we put it at. They had a lot of activities and play areas for kids, which was great for my 3 young daughters and some of the food and desserts were absolutely delicious. The staff at the restaurants were very attentive as well, which was greats This place has so much potential to actually be 5 stars but for how much they charged and what was provided, I definitely won’t be going back. There’s just a bunch of little things that need to be fixed in order for it to be worth returning or even how much they charge.

Very very beautiful place, nice pool, good restaurant, beautiful room. Thwe staff was very nice especially Tio Marreco! Highly recommended

Our hotel Friday and Saturday nights while seeing the Igauzu Falls area. The hotel is in Brazil, but we have seen the falls from both Brazilian and Argentinian sides. Tomorrow, we head to Buenos Ares. The food combined Italian and Argentinean cuisine in one place. The Italian restaurant is called Giardino. For meat lovers, there is the restaurant The Grill.

One thing you don’t gasp until you are there is it’s still close a 40 minute drive to Iguazú falls. Google maps makes it seem closer but you also have to cross a migration checkpoint. Even getting in and out of the hotel takes time, so keep this in mind. Don’t expect to easily walk to “nearby attractions” either, cause this place is huge. The resort itself looks quite nice. I was not able to use any of the amenities, but I saw others using it and they seem to be enjoying themselves. I'm not a golfer, so I don't know whether the ground is any good for a game or not. Service here is fast. I found out that I didn't have a phone charger that would work with the Brazilian plugs. Someone was sent to my room within 5 minutes to give me a loan on this electric plug. The room itself feels like a downgrade compared to the outside visually. It’s not terrible, but it feels like a holiday inn while the outside has a resort feel. A/C works great and the hot water comes fairly quick. The bed is ok but there’s no mattress topper, so the bed is pretty hard. They also offer terrible pillows. Either one is super thin or one sinks in too much. I asked and they did have a firmer pillow upon request, but even that wasn’t good until stack it with the super thin pillow. Shower is huge, the toilet oddly had a telephone across from the wall, and the soap is chained to the wall. The staff are almost all trilingual. At any given moment, they transition between Portuguese, Spanish, or English with ease and have little translation issues. It was great practicing my Spanish, but still being able to clarify in English. The breakfast buffet is decent, but it seems more spectacular in their promotional ads. While they have an omelets station and a few protein items, it’s mostly bread, cut up fruit , and an assortment of dairy products. The dinner buffet is much better the breakfast buffet. I was surprised specifically how good the pizza was! Fluffy airy crust with dough that they clearly make in house. Plenty of cheese and toppings as well. The middle section where you can build a micro charcuterie board was nice as well. The parrilla station serves just rump steak, but if you get medium rare and eat it right away it’s pretty good. It cools down quick as well and dries gradually so eat it right away. The giant pan of mushroom risotto was a welcomed addition to the meal.

Amazing place. 5 star treatment. Great food Location very good, close to airport and iguazu falls.

Resort definitely needs on-site activities as there's not much to do here. The room & food was ok. Staff not as friendly as I'd hoped, but it's probably the language barrier.

Buffet is great, place is beautiful and the staff is friendly. But the freezing cold pools on winter are an absolute killer. None of them have warm water, only the jacuzzis but that's not the same thing. If I come back to Foz I'll choose to stay at nadai's comfort hotel, because of it. Nadai is a 4 star but they have a warm pool. For a 5 star I found it a little sloppy on a few basic things. We had to call to ask for toilet paper as well... Never had to do that before, and definitely didn't expect I'd need to do it on a 5 star hotel. That being said. Loved the guy at the check out who gave us advices of things to do in town, forgot the name, sorry, but he was from Central America and great. 🙏

Simply fantastic!!!! Position and structure of high level. Also the position was very favorable because near Falls either for Brasil and Argentina, but far from the city which is mediocre. You could do many free activities regarding sports and pool. Recommend for families. His W

Great team on the concierge and with the room services. We are very likely to come back. Thanks

Food was good but the room was nowhere near the standard expected of a 5 star hotel. The bed was uncomfortable because the pillows had a plastic filling, the room was small and cramped and there were no facilities for making our own tea or coffee.

Excellent! Loved everything! The price, cleanliness, staff, food, pool, just everything was 5 star! Will recommend to family and friends!

We love Wish and will probably try out the one in Natal later this year. We like the restaurants, the ambiance at the hotel, the service and spacious rooms. We especially like the luxury feel of the Wish properties! There are a few things though that would make our experience more amazing. First is to have a better spa. We had massages at Wish Foz and were looking forward to having more, but the spa was very basic and the massages were ok, but not great. Wish Serrano in Gramado does a great job at this. So much so I had several massages/treatments in a week there. Another improvement would be the security measures at the kids club and the overall English spoken by the staff. There were several foreign kids at the resort, but none of the monitors spoke even basic English. The security was lacking with young kids wandering off the activities which can be dangerous given the expansive grounds and natural features of the property. I know I should not normally expect staff to speak English as we are visiting Brazil, but in a 5 star hotel with all these great amenities, these are things that would make the experience better for foreign guests. We’ve visited other parts of the world where they do an amazing job at this like Indonesia, Thailand and etc… they cater to foreigners and they receive a lot more tourism and revenue. I’d had spent a lot more money in the hotel if I could trust the staff with my child and knew he was having a good time- in spa treatments, in romantic dinners with my spouse, in tours for adults, in drinks, etc… So in summary, we love Wish and will return, but would love to see these improvements in the future.

I stayed 3 nights at this hotel with my wife. We wish we had stayed longer and enjoyed more of the resort. Many activities are available such as the Eco trail walks and they also hire out bikes which we loved. Friendly staff, good food and very clean rooms. The staff was also friendly to give us a complementary early check in, 3 hours before our check in time. The staff makes you feel at home. The location of this hotel is very good. It is close to palladium mall. It is a central location if you plan to visit the Igazu falls, birds park and the itaipu Dam. The breakfast was good with many options. The dinner was great with variety of options. Comparing to other hotels in Brazil this food was far superior. I would definitely love to visit this place again.

Cozy and relaxable resort Restaurant food also good they have golf field also, if you want to spend time in resort, it’s so enough Recommend for family

Awesome! All workers are so polite and kind, my mom and I felt so good at the hotel that I strongly recommend to my family and friends. Congrats to the team: Oswaldo, Marcelo, Paulo, Gislaine, Ângela, Guilherme, Carlos, Priscila, Marciana, Cida, Adlan (Medicine student), Ana, Flúvia and Leiliane. All of them are very skilled in their tasks, extremely polite and sweet as well as understand perfeclty customer requirements. It was a pleasure and privilege staying at WISH with this team!

I got the simplest room package. Rooms are tidy but not very well ventiladed, so it had a lot of humidity inside because it was raining. But the service crew was amazingly well trained and really polite.

We enjoyed this hotel! The service was excellent. The property was beautiful. Close proximity to the falls, about a 10 min drive. The rooms overall were nice but some things appeared a little old and/or not thoroughly cleaned. That would be my only complaint, though it wasn’t really bad or anything. We liked the food. Dinner at the restaurant was great as well as the breakfast buffet in the morning. I recommend this place!

Everything about the hotel was great! The staff was very polite and helpful. The breakfast was delicious. The rooms were confortable , I really enjoyed!