1/5 Elias P. 3 months ago on Google • 9 reviews New
probably
not
fair
of
me
to
only
state
the
negatives
about
my
stay
here,
but
i'm
sure
other
reviews
will
cover
the
"pros"
i
came
here
with
my
other
half
to
celebrate
his
bday.
on
the
3rd
day,
we
noticed
the
ac
unit
was
dripping
water
&
wet
his
shoes.
we
let
them
know
on
our
way
out
&
after
being
out
all
day,
it
was
still
dripping
when
we
got
back
at
night.
there
was
no
communication
from
staff
about
the
issue
not
being
resolved.
i
added
the
romance
package,
which
includes
special
romantic
decore,
a
bottle
of
bubbly,
a
plate
of
cold
cuts,
and
breakfast
in
bed
for
one
day
of
our
stay.
i
had
asked
to
have
the
breakfast
for
friday,
but
it
arrived
thursday
morning
at
7am
which
woke
us
up
from
our
sleep.
the
breakfast
was
meant
to
be
delivered
to
our
room
on
the
day
we
had
an
early
start
for
a
tour
lasting
10
hours.
before
heading
out
for
the
day
on
thursday,
i
checked
with
reception
to
verify
everything
was
still
confirmed
for
them
to
decorate
the
room
after
noon
while
we
were
out
and
have
the
food
and
bottle
of
bubbly
delivered
to
the
room
after
8pm
before
we
arrived
back
to
our
room.
it
was
meant
to
be
a
surprise
and
after
a
long
day
and
a
little
stressful
with
everything
we
did,
i
was
excited
to
surprise
him
and
wind
down
before
the
long
day
tomorrow.
I'm
beyond
disappointed.
after
processing
the
situation,
we
decided
to
call
the
reception
to
ask
for
a
manager
to
address
an
issue,
but
there
was
no
manager
on
the
property.
instead,
an
employee
from
the
hotel
came
to
our
room
and
listened
to
everything
i
mentioned
above.
after
hearing
everything,
they
said
they
couldn't
do
anything,
but
would
send
someone
else
to
come
and
take
our
complaint
that
would
then
be
relayed
to
the
manager
the
following
morning.
they
said
they
would
normally
change
us
to
another
room,
but
that
wasn't
possible
tonight.
I
understand
why
it
wasn’t
possible
to
switch
us
to
another
room
at
this
hour
of
the
night,
but
the
issue
was
brought
to
their
attention
this
morning
and
they
could
have
thought
of
this
ahead
of
time
if
they
couldn’t
fix
the
ac
unit
during
the
day.
overall,
i'm
greatly
disappointed.
we
won't
be
spending
much
time
at
the
hotel
until
we
leave
in
the
crack
of
dawn
on
saturday
after
being
out
all
day
on
friday,
so
any
resolution
at
this
point
won't
really
matter
because
we
will
be
leaving.
i
wish
i
could
recommend
this
place
for
the
obvious
positives,
the
location,
etc,
but
i
would
not
recommend
it.