4/5 Michael C. 2 years ago on Google
Very
lovely
resort
with
many
amenities.
They
had
soccer,
tennis,
mini
golf,
an
eco
trail
that
explained
about
different
native
plants
and
trees,
and
a
wonderful
swimming
pool.
We
were
there
from
Thursday
night
to
Monday
morning.
Friday
was
wonderful.
It
was
a
peaceful
atmosphere
and
we
really
enjoyed
it.
However,
on
the
weekend,
the
live
music
by
the
pool
was
so
loud
that
we
had
our
television
in
our
room
at
100%
volume
and
could
still
barely
hear
it
over
the
music.
We
asked
the
tour
agent
at
the
hotel
about
several
activities
and
she
told
us
that
each
one
was
closed.
We
found
out
that
they
were
not
closed
and
we
were
still
able
to
enjoy
them,
but
we
would
not
have
if
we
had
listened
to
her.
I
realize
that
we
came
out
of
season,
but
it
still
seemed
unprofessional
for
the
resort's
tour
agent
to
not
know
what
was
available
and
what
was
not.
Lastly,
we
stayed
for
4
nights
and
our
trash
was
never
emptied
and
our
sheets
were
never
changed
or
the
bed
even
made.
(For
reference,
we
have
had
this
daily
in
our
$30/night
hotels
and
we
had
one
of
the
most
expensive
rooms
at
this
resort).
Overall,
we
still
enjoyed
our
stay,
but
it
would
have
been
much
better
if
the
music
were
less
loud,
the
tour
agent
knew
which
things
were
open,
and
the
beds
were
made
daily.
We
would
still
recommend
the
resort,
but
there
is
room
for
improvement.