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  • 2/5 Vijay R. 7 years ago on Google
    1. Good Point: Worldwide free telephone available in room. 2. Good Point: Good WiFi speed. 3. Needs Improvement-A: Bathroom amenities are very scarce. The liquid soap containers are empty. The hotel management must understand that any savings they think they get by doing this is not worth it. 4. Needs Improvement-B: Coffee-Tea amenities in the room are ridiculous- almost laughable.The hotel management must understand that any savings they think they get by doing this is not worth it. 5. Needs Improvement-C: In spite of early reservation for a non-smoking room, and specifying that I will check in early, such a room was not available at 12:00 noon on 3/31/2016. The front desk lady told me that I had 3 options: either I must wait till 2 hours minimum to get non-smoking standard room, or I can get a smoking room now, or I can take higher priced non-smoking room now. I did not have a choice- I must have a non-smoking room, and I had traveled for 16 hours. I had a business appointment in 1-hour, so I could not wait for 2 hours just to get the room. So I ended up taking the higher priced room. This is ridiculous! The hotel management should pay attention to the reservation requests.
    1 person found this review helpful 👍

  • 5/5 Urvi J. 4 years ago on Google
    One of the good hotels in Frankenthal. At walkable distance from Frankenthal main station. Good room service and friendly staff. They have free sauna and Jacuzzi in basement area for guests. Buffet breakfast has good variety and it's a must try.
    1 person found this review helpful 👍

  • 5/5 Matt H. 2 years ago on Google
    Lovely place to stay - clean, well furnished, friendly staff accommodating of foreign guests, good facilities and great breakfast selection. Hope to be able to stay here again!
    1 person found this review helpful 👍

  • 5/5 Sandra J. 10 months ago on Google
    Zentral gelegenes, sehr schönes Hotel. Zimmer leider sehr veraltet. Dringender Bedarf zu Renovierung. Betten sehr bequem. Mitarbeiter immer sehr freundlich. Das Frühstück immer abwechslungsreich mit sensationellen Blick auf die Umgebung aus der 8. Etage. Von der Tischwäsche bis hin zum Kaffee perfekt!! Da sind 4 Sterne angebracht.

  • 3/5 Erno 5 months ago on Google
    Basic level hotel. Good breakfast.

  • 4/5 Jim B. 5 months ago on Google
    We stayed 4 nights whilst visiting family. Location good not too far from Centre. Staff all very pleasant and helpful. Shame no restaurant for evening meals and bar not open during day. Can recommend Zum Elefanten nearby for food and drink. Would have liked Sky option on TV.

  • 3/5 Shanica F. 6 months ago on Google
    While the hotel was a great architectural beauty, the location for us was not ideal. The room was sufficient, the bed was ok, no AC, fan was available, and the washroom was small. No coffee maker in the room or no additional pillows in the room. We had to ask. The folks working in the reception desk were polite and friendly. NOTE: Parking is available at the hotel. However, there are no in and out privileges. You must pay each time when you leave so that was a huge disappointment, especially when there are not many options for restaurants' walking distance. We paid almost $30 euros for parking to stay for less than 24 hours. Will not return to this hotel.

  • 5/5 Steffi G. 11 months ago on Google
    Zimmer zur Strasse. Strassenlärm hat trotz schlafen bei offenem Fenster nicht gestört. Betten bequem, Zimmer sauber. Alle Mitarbeiter sehr freundlich und hilfsbereit ohne aufdringlich zu sein. Gutes und reichhaltiges Frühstück. Lage optimal und gut zu erreichen. Jederzeit wieder.

  • 2/5 Michael S. 1 year ago on Google
    Die Zimmer sind gut, auch wenn die Bäder in die Jahre gekommen sind. Deutlicher Kritikpunkt ist das Frühstück, bei dem die Auswahl stimmt, allerdings sämtliche Komponenten offensichtlich so billig sind, dass kaum etwas schmeckt. Schade angesichts der schönen Location mit Panoramablick.

  • 3/5 Bernd M. 9 months ago on Google
    Zimmer sind sauber und okay eingerichtet aber sehr, sehr warm Bei offenem Fenster sehr lauter Straßen-/Verkehrslärm. Das Personal ist sehr freundlich, das Frühstück reichlich und gut.

  • 4/5 A M. 7 months ago on Google
    Interessante Architektur, während unseres Aufenthalts war es leise im Haus also ruhig. Frühstück bietet genug Auswahl und das Panorama Café ist sehr charmant. Die Einrichtung ist klassisch altbacken was wir aber mögen. Allerdings verfügen die Zimmer nicht über eine Klimaanlage, sodass es trotz offenem Fenster stickig wird und im Sommer eben auch schwül. Zur Verfügung gestellte Ventilatoren im Zimmer schaffen zwar Abhilfe aber eben nur mäßig. Zimmergröße ist ok, Badezimmer sind aber recht klein. Lage ist top, Innenstadt ist fußläufig zu erreichen, ebenso ein kostenloser Parkplatz und die Autobahnverbindung.

  • 5/5 Sigrid A. 8 months ago on Google
    Das Zimmer und alles andere ist top. Herausragend ist die Freundlichkeit, die Aussicht beim Frühstück und auch die Qualität. Einen klitzekleinen Kritikpunkt habe ich: Eine Steckdose in Bettnähe wäre schön gewesen. Ich komme gerne wieder wenn ich in der Nähe bin.

  • 5/5 Susanne H. 7 months ago on Google
    Sehr saubere Zimmer, Bad tedellos mit allem was man braucht. Betten sehr bequem. Das Personal beim Frühstück und an der Rezeption sehe sehr freundlich. Wir würden immer wieder gerne kommen

  • 4/5 Monika B. 7 months ago on Google
    Für Städtetrip gute Zugverbindung nach Worms, ludwigshafen, Speyer, Heidelberg. Hotel als Rundbau, über den Dächern der Stadt ist das Frühstückbufett aufgebaut. Von dort ein super Ausblick leider steht das Hotel dafür an falscher Stelle. Hochhäuser und viele Windkrafträder. Zimmer mit Teppichboden und Badewanne zum Duschen. Super freundliche Service Mitarbeiter.

  • 3/5 Tess K. 7 years ago on Google
    Great view from the panoramacafé! Too bad the breakfast it self, wasn't that great: there where no eggs (despite we were there at 9.00) and the uncut fruit was quite old. The staff was very nice. When you stay at the "cheap" part of the hotel, there's a lot of traffic noise.

  • 3/5 Kerstin H. 1 year ago on Google
    To my mind this is not a 4star hotel as advertised. There is no coffee in the room and no room service. There is also no refrigerator and no air conditioning. Since the room was very hot and did not have air conditioning, we had to open the windows for a bit of cool air. Unfortunately that window opened to a very noisy street. The room was also a bit grubby. The only good thing about the hotel is the very friendly staff at reception and at breakfast. The breakfast selection was ok.

  • 5/5 Eswiss64 1 year ago on Google
    May be a hotel with a former glory and history, but once you check in the whole experience of your stay is perfect. From the moment dealing with super friendly and professional front office staff, to the room, large with a good fitted bathroom and all the amenities like staying in a grand 5 star hotel. Their spa is well designed and to take a jacuzzi is superb. On a final note, their breakfast buffet served on the top floor is superior to many hotels we have stayed in Germany. Really a great experience and lots of memories of a grand hotel.

  • 2/5 Niels S. 5 years ago on Google
    We checked in with a group (10p) and had to wait over 45 mins for our check-in even though three employees were at the counter. One of our group (me) was assinged a room that was not cleaned. This was fixed and received a (free) room upgrade Breakfast and view from restaurant were good.

  • 2/5 Josip P. 2 years ago on Google
    Internet connection should be better. I was for business reason there and I had to do some things over the internet and it was terrible. Also missing additional pillow and blanket.

  • 5/5 Ebi R. 6 years ago on Google
    One of the best hotels to spend a weekend. They proved why they're a 4 star hotel. Warm welcome with a friendly smile at the Reception to the good breakfast on a sunny panorama view from the top of the hotel. Also a great wellness to go with. Can't point my finger on any thing bad. Worth a visit ;-)

  • 4/5 Isabel P. 5 years ago on Google
    Comfortable and clean. Very helpful and pleasant staff. The cafeteria on top of the hotel is a great feature, the view is quite enjoyable. No free sauna but free bottled water in the room. Not so great WiFi connection nor fridge in the room but I'd definitely recommend it and stay here again.

  • 5/5 Evelyn G. 2 years ago on Google
    It was great. Everyone at the reception was very nice ad at the breakfast and bar. From the reception Fr. Kuscu was especially nice to us, she helped us and explained everything with a Smile in her face. Breakfast was lovely I loved the Pancakes. Spa was clean and fun. And the Pizza at the bar was big and really taste, the Barkeeper was really friendly to everyone, really nice man. I will be coming back!


Call +49 6233 3430 Open on Google Maps

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