McDonald's image

McDonald's

Restaurant Fast food restaurant

Classic, long-running fast-food chain known for its burgers & fries. People often mention service, staff, breakfast,


Address

Viernheimer Weg 23, 68307 Mannheim, Germany

Website

www.mcdonalds.com

Contact

+49 621 7897672

Price rating

$$ $$

Rating on Google Maps

3.40 (1.8K reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 4 pm
  • Saturday: 9 am to 4 pm
  • Sunday: 9 am to 1 pm
  • Monday: 8 am to 1 pm
  • Tuesday: 8 am to 1 pm
  • Wednesday: 8 am to 1 pm
  • Thursday: 8 am to 1 pm

Featured Reviews


Frequently mentioned in reviews: service (7) staff (6) breakfast (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Hiren L. 4 years ago on Google • 74 reviews
    Bad mood of employees. The attitude was like " Keine Lust mehr". You need to ask twice although your food is ready by the cook and put in the plate, Very disappointing with the service, otherwise the location and sitting area were damn comfortable. 3 stars only for food!
    3 people found this review helpful 👍

  • 4/5 Presse 7 months ago on Google • 340 reviews
    Mc Donald
    1 person found this review helpful 👍

  • 1/5 dimmu b. 1 year ago on Google
    its so bad if you don't know German and don't want vegetables...and just i prefer to don't go to macD ..for 5€ like i didn't get nothing small like hand😅 yes and like guy down mentioned mood off employees are like on funeral...
    2 people found this review helpful 👍

  • 2/5 H “coloryourlife” v. 1 year ago on Google • 127 reviews
    The service was quick but what a trash. All the garbage was full and tables and terrace was dirty and full of trash. It was not that busy and there was a full staff. Just no one seemed to care to clean up the place. Maybe the manager had a day off??!
    1 person found this review helpful 👍

  • 1/5 degrootd2 2 years ago on Google
    The duty manager (13 June 2021 evening) likes to manipulate the restaurants automated statistics by reporting meals as picked up and then the customer still needs to wait for the meal to be served. 10 minutes later in my case. Burgers were still warm thanks to the heat lamps….
    1 person found this review helpful 👍

  • 1/5 Jim T. 6 years ago on Google
    Terrible. Fries were hardly even warm. We had to sit down without our burgers, and then after we were finished with the practically unsalted fries, we had to go get the burgers ourselves because they forgot about us. I've also never had worse Tasty Bacon burgers.
    1 person found this review helpful 👍

  • 1/5 mtnspectre 5 years ago on Google
    This was second time visiting this place for breakfast because we are working in the area for the week. The first time was on 30 July at 0730. The lady at the counter taking orders was extremely rude but the four of us ordered our breakfast and went on our way. The second time was today 2 August at 0730. The same lady was at the counter. I attempted to order the big breakfast in my very bad German. Lots of questions were asked and a lot of misunderstanding happened, so I decided with an easier order and told the lady I didn’t want the big breakfast but the McMuffin instead. She rang me up and charged me for both. She saw my confused look and asked if I wanted both. I told her just the McMuffin. She angrily muttered something I couldn’t understand and then proceeded to shake her head and mumble. At that point I lost it from her blatant lack of customer service and used a few choice words about keeping her food and walked off. We should have known that this wasn’t a good place to eat by the lack of customers in there. This lady needs a class on how to take care of customers. Go to the gas station next to it or the bakery/restaurant across the street.
    1 person found this review helpful 👍

  • 1/5 B. 1 year ago on Google
    Not so bad of an experience usually but today the staff were very rude and wouldn't disclose information about the hash browns. This is an essential part of a McDonald's breakfast.
    1 person found this review helpful 👍

  • 5/5 Eric T. 5 months ago on Google • 74 reviews
    Super clean, the staff is very friendly, the food is always hot and fresh.

  • 1/5 hazel t. 8 months ago on Google • 19 reviews
    Flies just thick. Crawling n buzzing around. Infestation. Low health standards apparently Trash stacked up can’t help Only so many persons are scheduled to work So service is limited This place rakes in money but at same time must make alot of customers sick

  • 5/5 Bill L. 3 months ago on Google • 9 reviews New
    Good location by fuel station.

  • 4/5 James W. 8 months ago on Google • 7 reviews
    The food was OK, the only annoying point is your ordering inside and the kiosks and will only give you the option to take away in an empty restaurant.

  • 2/5 Scott S. 5 months ago on Google • 6 reviews
    Not a great mcdonald's. Burgers are caked in sauce fries portions get smaller with every order! Large fries box comes 1/3rd full most the time. Never any ice in your drink. Probably the worst mcdonald's I've had

  • 4/5 John R. 1 year ago on Google
    Great food, good price.

  • 1/5 Marius P. 1 year ago on Google
    Worst food ever served, the staff is sick of you. It doesn't deserve a star 👎🏻

  • 4/5 Blade 1 year ago on Google
    Standard, lacks in customer service. Overall speed is good

  • 2/5 The Tillman Sneaker R. 4 years ago on Google
    The food is terrible. If the service wasn't OKAY, I would give it only 1 star. The food is NEVER hot, just warm, unless it's breakfast. Parking is also an issue because semitrucks litter the lot and the parking spots next to the building are small. I don't recommend this location.

  • 5/5 Josip B. 2 years ago on Google
    The perfect service and very pleasant employees 😊

  • 5/5 Aida M. 2 years ago on Google
    Amazing staff they really love their job and they treat you always with smile

  • 5/5 Louis S. 2 years ago on Google
    McDonald's is Super at this location. Everyone who works there are people oriented and very friendly. Very busy there so expect long line of automobiles especially during lunch and dinner times.

  • 3/5 Armin D. 11 months ago on Google • 2 reviews
    I don't know why, but în the last month, the quality of the food dropped, especially the bacon. No delivery witch can cause you to wait for more than 30 min
    1 person found this review helpful 👍

  • 5/5 Andrei 8 months ago on Google • 2 reviews
    Amazing, compared to other McDonald's I've been to this had new stuff such as waffle fries which were delicious along with some very crispy chicken nuggets with some curry sauce that worked absolutely perfect! The staff was the same as anywhere else nothing out of the ordinary. The McDonald's in Romania need to step up their game compared to this one.


Call +49 621 7897672 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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