BRINCKMANN & LANGE image

BRINCKMANN & LANGE

Jewelry store Jeweler Gift shop Jewelry designer Watch store Jewelry repair service Goldsmith Jewelry engraver Watch repair service Clock repair service Clock watch maker

One of the Top rateds in Frankfurt


Address

Hugo-Eckener-Ring, Ebene 2/Flughafen, Terminal 1 A, 60547 Frankfurt am Main, Germany

Website

www.brinckmann-lange.de

Contact

+49 69 69027232

Rating on Google Maps

5.00 (290 reviews)

Open on Google Maps

Working Hours

  • Sunday: (New Year's Eve), 6 am to 9:30 pm, Hours might differ
  • Monday: (New Year's Day), 6 am to 9:30 pm, Hours might differ
  • Tuesday: 6 am to 9:30 pm
  • Wednesday: 6 am to 9:30 pm
  • Thursday: 6 am to 9:30 pm
  • Friday: 6 am to 9:30 pm
  • Saturday: 6 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: service (21) watch (19) store (14) time (11) Frau (11) helpful (10) advice (10) great (10) customer (10) nice (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Andreas M. 4 years ago on Google
    Very nice selection and even better staff. I had a very good service and recommendations from the staff when it comes to "my" watch. As we've been short before departure and the activation of the guarantee card was not possible due to technical issues, the ladies sent those to my home address and therefore I could without any stress start my vacation with my new watch. Thanks to the staff for making the beginning of my vacation even nicer. Free espresso and water whilst shortening the watch was the "cherry on the cake " in regards to perfect service.
    1 person found this review helpful 👍

  • 5/5 Tarik W. 6 months ago on Google
    Great service at the Frankfurt airport location. Zhang was extremely helpful in assisting me during my visit. Would definitely recommend dropping by to see their selection of timepieces if you have a sec.
    1 person found this review helpful 👍

  • 5/5 Sören R. 3 years ago on Google
    (Translated by Google) Very friendly and competent advice. We were served by Ms. Rodriguez, she showed us extraordinary pieces and was great in presenting and explaining the product details. Great jewelry and wonderful stones. And next time we'll bring more time. The wedding day is saved. Again, a very big thank you! (Original) Sehr freundliche und kompetente Beratung. Wir wurden von Frau Rodriguez bedient, sie hat uns außergewöhliche Stücke gezeigt und war super in der Präsentation und der Erklärung der Produktdetails. Toller Schmuck und wunderbare Steine. Und nächstes Mal bringen wir mehr Zeit mit. Der Hochzeitstag ist gerettet. Nochmals ein recht herzliches Dankeschön !
    1 person found this review helpful 👍

  • 5/5 Bernd S. 3 years ago on Google
    (Translated by Google) Very nice and competent advice and great service. Many Thanks !! (Original) Sehr nette und kompetente Beratung und ein super Service. Vielen Dank !!
    1 person found this review helpful 👍

  • 5/5 Pawel B. 1 year ago on Google
    Perfect approach to client. Service was very nice with high level of knowledge. I will definitely come back again.

  • 5/5 Flavio Andrew S. 1 year ago on Google
    I love the store! The staff is superb and gives all the attention you need. Special regards to Anna that, during Christmas gave 100%! Thanks, Anna ⭐

  • 5/5 Hrvoje M. 1 year ago on Google
    Mrs Dardic was very nice, friendly and professional during my visit at the shop! I can recommend her if anyone needs anything from Brinckmann & Lange!

  • 5/5 kevin c. 1 year ago on Google
    Dardic and Botos were welcoming and very attentive. They provided excellent service. Thank you very much

  • 5/5 Gian Battista F. 1 year ago on Google
    I had a wonderful experience at the shop, Annabelle and Gladice took good care of me and I walk out with a watch for my wife. She will be extremely happy. GB

  • 5/5 Aliya O. 11 months ago on Google
    I wanted to thank an Asian lady from the Store at A terminal Frankfurt airport. For her kindness. She helped me to fix my Longines watches, and made my day. I want to return back to this store on my next flight❤️

  • 5/5 Damir J. 11 months ago on Google
    Today I visited Watch shop at Frankfurt airport and asked if it is possible to change my Omega watch strap and I have to give all the credits to Valentina and Dzena who replaced my watch strap in fee minutes so I could continue my journey very quickly. Thank you very much one more time. More people like this in the shops better world would be around. Dj

  • 5/5 Francois van S. 11 months ago on Google
    Thank you very much Betethem, great service! I love my new watch!!

  • 5/5 denismariner 9 months ago on Google
    Professional team and serviss. Mrs. Dardic took extra mile answering all my questions. Will definitely suggest to anyone I know.

  • 5/5 Allan N. 1 year ago on Google
    I would like to commend (praise) your colleague Sunčica at Frankfurt Airport, Terminal 1 on the extremely professional service of presenting Breitling, Omega and Longines watches. Moreover, I had the opportunity to experience the Breitling Endurance Pro. Following this, I called my sister to tell her about the great experience I had, she decided to buy some earrings so I went back to the store and made the purchase at mutual satisfaction. Please send the regards to your colleague Sunčica and I hope to visit B&L store again soon.

  • 5/5 Sriyapathy A. 1 year ago on Google
    Amazing customer service. Very helpful during product selection. Overall, great experience. Kudos to Mrs. Koksal for setting the standards for customer satisfaction

  • 5/5 Younes B. 1 year ago on Google
    Best customer service at BRINCKMANN & LANGE from two amazing staff Dardic and Bottos they both gave me an outstanding service so professional and service minded. I will definitely come back to this Frankfort store because of this service.

  • 5/5 Zeguang L. 9 months ago on Google
    It was great experience at the store. The guide at the store was super helpful and kind.

  • 5/5 Oliver L. 5 months ago on Google
    We bought a memory ring at Frankfurt Airport at the beginning of August. Ms. Betty gave us sensational advice and worked very hard. We felt very comfortable. Thanks to Betty :-) !!!

  • 5/5 Rickard S. 6 months ago on Google
    Super service, very professional. I bought the watch I was long time searching for. Ask for Betty, she offered best service

  • 5/5 Urban M. 7 months ago on Google
    I had a really nice experience 👌 Beyti was really nice and helpful. I was specifically looking for Junghans Max Bill and we found the color and strap that I really like. Recommended 👍

  • 5/5 Fabien S. 8 months ago on Google
    Very good service, thanks a lot to Marwen who took time to show us watches with very good pleasure! I recommend

  • 5/5 Daniel J. 4 years ago on Google
    (Translated by Google) Thank you for fulfilling a Rolex Milgauss dream. Many thanks especially to the store managers Mrs. N. and Mrs. J. In consultation with the branch, a special customer request was implemented that had not yet been provided by the store. I call that commitment to the customer! Thank you!!! At 36, you can look forward to watch lovers like our children when they can unpack their Lego. (Original) Danke für die Traumerfüllung einer Rolex Milgauss. Vielen Dank besonders an die Storemanagerinnen Frau N. und Frau J. Es wurde gezielt ein besonderer Kundenwunsch, der bis dato noch nicht von dem Store Erbracht wurde, nach Rücksprache mit der Filiale, umgesetzt. Das nenne ich Einsatz für den Kunden! Danke!!! Da freut man sich an Uhrenliebhaber sogar noch mit 36 wie unsere Kinder, wenn sie ihr Lego auspacken dürfen.

  • 1/5 Muhammad A. 3 years ago on Google
    For a store showcasing both Rolex and Cartier creations their customer service was that of kiosk in Greece heck even they are better. They could sure use some lessons in customer service 101.

  • 5/5 Mehmed S. 3 years ago on Google
    (Translated by Google) Dear Mrs. Jung, as always you can buy watches and jewelry everywhere! But what you have to say that you not only sell but always take care of everything! You can find sellers everywhere who promise everything and never keep to anything! Your company should be happy to have you !!! Best wishes and see you soon! (Original) Lieber Frau Jung, wie immer man kann überall Uhren und Schmuck Kaufen! Was man aber sagen muss das Sie nicht nur verkufen sondern sich immer und um alles kümmern! Man findet überall Verkäufer die einem immer alles versprechen und sich an nichts halten! Ihre Firma soll froh sein Sie zu haben!!! Beste Grüße und bis bald!

  • 5/5 Mark R. 3 years ago on Google
    (Translated by Google) Dear Ms. Naumann, dear Ms. Jung, once again a big thank you for the great advice and the uncomplicated handling! (Original) Liebe Frau Naumann, Liebe Frau Jung, auf diesem Wege nochmal ein ganz großes Dankeschön für die tolle Beratung und die unkomplizierte Abwicklung !!!

  • 5/5 lifestyle- t. 6 years ago on Google
    (Translated by Google) Got super competent advice here. Very friendly staff. (Original) Habe hier eine super kompetente Beratung erhalten. Sehr freundliches Personal.

  • 5/5 Heiko K. 3 years ago on Google
    (Translated by Google) I've been a customer of Brinckmann & Lange for a long time. Ms. Rodriguez's advice so far has always been professional and very friendly. I am already looking forward to the next visit to the branch. (Original) Ich bin bereits längere Zeit Kunde bei Brinckmann & Lange. Die Beratung von Frau Rodriguez war bisher immer professionell und sehr freundlich. Ich freue mich bereits jetzt auf den nächsten Besuch in der Filiale.

  • 5/5 Emanuel R. 3 years ago on Google
    (Translated by Google) I was very lucky to get hold of a desirable collector's watch. Ms. Jung's exemplary and customer-oriented way of working sets a new standard in the world of concessionaires! In the short time it took, the exchange / advice and the handling were excellent. I can only warmly recommend this concessionaire. (Original) Ich hatte das große Glück eine begehrenswerte Sammleruhr zu ergattern. Die vorbildliche und kundenorientierte Arbeitsweise von Frau Jung setzt einen neuen Standard in der Konzessionärswelt! In der Kürze der Zeit war der Austausch / Beratung sowie die Abwicklung hervorragend. Ich kann diesen Konzessionär nur wärmstens weiterempfehlen.

  • 5/5 Bijesh T. 3 years ago on Google
    (Translated by Google) Today I was at Brinckmann & Lange Airport Terminal 1B. Mrs. Rodriguez served me. I am actually very lazy about evaluations, but I will make an exception with this excellent service. Ms. Rodriguez advised so professionally and took a lot of time. Showed me special pieces of jewelry and gave me very fair and professional advice. I didn't feel any pressure to sell. Simply perfect advice. Highly Recommended! Kind regards B. Thomas (Original) Ich war heute bei Brinckmann & Lange Flughafen Terminal 1B. Mich bediente Frau Rodriguez. Ich bin eigentlich sehr Bewertungsfaul, aber bei diesem exzellenten Service, mache ich eine Ausnahme. Frau Rodriguez hat so professionell beraten und sich viel Zeit genommen. Mir besondere Schmuckstücke gezeigt und sehr fair und professionell beraten. Ich habe keinen Verkaufsdruck gespürt. Einfach eine perfekte Beratung. Absolut empfehlenswert! Liebe Grüße B. Thomas

  • 5/5 Konrad F. 3 years ago on Google
    (Translated by Google) We had a very nice and competent employee. (Original) Wir hatten eine sehr nette und kompetente Mitarbeiterin.

  • 5/5 Peter V. 1 year ago on Google
    Coming on off a flight and they helped me out replacing a part for my Omega Seamster Planet Ocean. Super quick, super friendly, very helpful. Great selection on the store as well.

  • 5/5 Michal K. 2 years ago on Google
    Great service! Definitely recommended! I came to the shop with clear idea what I want. The saleswoman was very kind and keen to negotiate the price. She adjusted my bracelet in no time, than made a slight correction. Ten minutes after purchasing the watch I was back again to adjust the strap once more. Very patient and kind staff. I’m surprised to have witnessed such great treatment in a store located at the huge airport. Way to go!

  • 5/5 Mira B. 1 year ago on Google
    I was very impressed by Gladys dedication and helpfulness. I wanted to purchase the cartier tank and she even tried to get it for me from another shop. Gladys was always friendly, smiling and helpful and I felt very welcomed. I will definitely recommend her to family and friends. It was such an great experience and I again want to thank Gladys for her work and help! Excellent customer service!! Gladys is a true asset to the company and I am so very impressed with the way she helped me buy the watch. Kind regards

  • 5/5 Luis B. 1 year ago on Google
    excellent place, I got my first good watch and I will never forget that ! ms. Zhang was excellent, helped me choose the wacht and I'm really grateful

  • 5/5 R. M. 1 year ago on Google
    I visited the shop today. The sales lady Nahid was very polite and helpful. She helped me pick out a leather strap for my vintage watch and replaced it without me asking for it. She was very attentive and quick. She also changed the buckle from silver to gold. I surely will return and visit the store on my next trip. Nahid also made sure I had not to wait to long. While she was replacing the strap, I payed with her colleague. She took very good care of me as a customer with not much time catching my flight. Thank you Nahid.

  • 5/5 Bubica S. 1 year ago on Google
    I travel frequently via Frankfurt airport and always like visiting B&L shop at Terminal 1. Staff is really friendly, knowledgeable and helpful. Last week Frau SB gave me good advice and helped me to choose nice earrings👍

  • 5/5 Gergo V. 1 year ago on Google
    The most amazing experience!!! Zhang and Xu were super helpful and even though I purchased a watch somewhere else, they have helped me fit it to my wrist. It took Zhang at least half an hour, a very cumbersome work, but she didn’t give up so now my watch finally fits my wrist perfectly. I tried to pay them but they didn’t except anything. I will definitely be back and next time I’m buying a watch it will be in their shop.

  • 5/5 Chris O. 1 year ago on Google
    Popped in to the store in Frankfurt airport for help when my watch bracket lost a pin during a flight. Helped by Zhang who was polite, helpful and had my watch fixed in a couple of minutes. That’s great service - thank you


Call +49 69 69027232 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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