One of the worst experiences I've had dealing with a Planned Parenthood clinic. I made an appointment an entire month beforehand and consistently called to make sure my appointment was still happening on March 16th. Why had no one contacted me before the actual appointment day that the doctor wasn't going to be able to perform my in-clinic procedure? I got a call from a dismissive receptionist 20 minutes before my appointment stating that it was going to have to be rescheduled after I had already traveled out of state for my visit. This is the most disrespectful, demeaning, and horrible experience when it comes to health, safety, and finances. I want reimbursement for this entire experience. No one at this clinic was helpful.

I’ve had set an appointment with planned parenthood I had to wait a month for my appointment. I’ve went to my first appointment then I had to come back after 24hrs to take the abortion pills. Made it to my appointment for the 3rd time they kept rescheduling my appointments because there’s no doctors available?? I drove every 4 hrs to doctors that never want to show up for my appointment. Now I’m past due to take the pills..They told me I have to come back next week to have surgery and that’s honestly NOT what I signed up for.. It’s not fair for me to wait for doctors that can’t show up for work. Its beyond ridiculous. I would not recommend this clinic.

This is the most traumatizing experience I have ever been through and unfortunately it still continues. I had an appointment scheduled and they called me three hours before my appointment to tell me it was canceled. I was in the middle of another appointment so I couldn’t call back for another hour and half. They called me twice within 10 minutes as if I didn’t answer the first time, I would answer 10 minutes later. They also seemed to have called from a personal number rather than the site since it wasn’t a Tallahassee number that called me. The voicemail they left said I could schedule and appointment within the week but when I called they didn’t have anything available for another month. The only answer I got was “I labeled this as high importance and the staff will reach out to accommodate you” like I’m the one who canceled my appointment. Now instead of being able to do the required consultation and potentially surgical abortion, I have to wait and hope they can fit me in somewhere for an appointment that I already waited a month for. This is ridiculous and my mental health is just down the drain from the absolute lack of care. While I may still have to go to this clinic I would never recommend anyone go here unless there is quite literally no other choice.

i haven’t been to the clinic yet, but my experience with the receptionist, Adrianna was excellent. i became emotional on the phone, and every time i apologized she assured me “it’s okay girl, let it out”. she was very emotionally supportive, understanding and informative. 10/10!

My experience here was okay. There was a miscommunication between the call center and the actual facility so I was set for the wrong appointment twice. Once I got in for the correct appointment I waited a little over an hour but I successfully got a birth control implant. It was not a bad experience but there was a bit of a wait because they are understaffed. I would use this facility again.

From check in to check out, the staff worked efficiently and were friendly and made me feel at ease. Despite not taking my insurance, they were upfront about costs. I got no surprises at the end of my visit. And best of all, the clinician was so kind and gentle. She made me feel comfortable throughout the procedure. I highly recommend our Tallahassee PP to every woman needing birth control services.

I had a pretty good experience coming here, Abbey was so sweet an heartfelt, She made me feel completely comfortable and safe and made sure I knew everything to expect about my procedure before I actually followed through. Definitely was a blessing meeting her and I surely will be back to see her if I have anymore questions or concerns.

Ok, so I'll go ahead and give them 5 stars despite the 4hr wait the day of my procedure and the fact that the anxiety/pain medication given in my IV did absolutely nothing for me. (It hurt like h*ll.) Here's my story... My experience with the staff and Dr. P was amazing. Everyone made me feel super comfortable and safe and I didn't feel judged at all even though my procedure was literally a life or death choice for me. Never in a million years did I picture myself ever getting or needing an abortion, but sadly, due to my own health issues, I had no safer alternative, even though I would've loved to have had the baby. I have a child already that I have to think of and being that my husband/her father is terminally ill, I simply couldn't risk carrying the baby to term and potentially making my child (and a newborn) an orphan. So, with all that being said, from start to finish, the staff at PP helped me thru an absolutely horrific experience. They were so attentive and compassionate and Dr. P truly is phenomenal. He has the most amazing bedside manner of any doctor I've ever seen and made this experience a lot less stressful. Yes, it did hurt, but that just comes with the territory for some people. I was one of the unlucky ones. I will say though, the only 2 things that were "negative" about my visit were the 4 hour wait on procedure day and also the fact that the clinic tried to cancel/reschedule my appt the night before my appt when I had already checked in to my hotel in Tallahassee. They asked me if I could drive to Jacksonville, which would've been another 4-5hrs of driving for me and would've meant checking in to another hotel. But once I told them that wouldn't be possible and that I was already at my hotel, they said it was fine and my appt stayed the same. However, due to their overbooking, I wasn't seen for my procedure for several hours. My appt was at 10:30am and I wasn't seen until after 2pm then I was in recovery for another half hour after my procedure. The waiting sucked big time, but all in all, they did help me out significantly with financial assistance and they were able to squeeze me in for a sooner an appt than I was originally scheduled for and with procedures like this, time is literally money. The further along you are, the more it costs (and hurts) and the less chance you have of getting an appt. You have to schedule your 2 appointments as soon as possible! So, with all that being said, my takeaway from all of this is... if you suspect that you are pregnant, DON'T WAIT and don't believe the first test you take after your first missed period. Mine was a false negative TWICE which led me to believe I wasn't pg and by the time I found out I was actually pg, I was almost unable to schedule an appt. If not for the amazing PP staff reaching out and making calls on my behalf, I wouldn't have been able to get it in time and I very well could have died. So, thank you to everyone within PP. The call center, the financial aid office staff, the clinic staff, the nurses and Dr. P. I admit that I am struggling to cope with my decision, but I'm still very aware of the necessity of the choice I made that day and I am grateful to all of you. Planned Parenthood in Tallahassee and PP as a whole genuinely does care about women's health and they will make you feel safe and cared for.

Giving 3 stars because I had made an appointment and still had to wait over an hour to be seen/appointment took 2 1/2 hours total, BUT the staff made this visit worth the good review. Takoya is an amazing addition to your staff and Kristin was extremely kind as well! I have been to numerous female health clinics in Tallahassee and this was by far my best experience in regards to staff friendliness.

Kristin and Abbey are the BEST! They made me feel heard and safe throughout my time in their care. Their patience and empathy meant the world. The PP scheduling system is flawed though, as upon arrival I was told my appointment didn't exist (despite receiving several confirmation texts), but the staff was kind and went above and beyond to help me still get seen that day.

The entire staff in this building are some of the most kind, gentle, reassuring, and professional people I have ever had the privilege of being helped by. From start to finish I was cared for and educated throughly on every single choice I had. I never once felt judged, unheard, or unsafe. It takes someone really special to make you feel that way when you’re in such a dark place and the entire staff happen to be those types of people. I hope every single one of them go home at night knowing how important what they do is. I am so grateful to have made the right choice at the right place.

If I could give 10 stars I would. The people who work here genuinely care and it shows. I have never felt more comfortable, safe, and listened to in a medical setting really ever. Thank you 🥺

This place is amazing the staff is charismatic, understanding, and diligent. It’s a safe space. The processes are standard like most doctors offices. They follow-up if necessary. If you need to get services this is the place to go.

If I could give 0 stars I would. They canceled my appointment the day before I was scheduled and I had been waiting a whole month, now I’m out of time.

Two appointments canceled last minute, on the facilities end. Very sweet & respectful staff, but I am now faced with having another child I wasn’t prepared for because I simply cannot get seen in a timely manner due to the first apt. cancellation, an ultrasound tech didn’t arrive to work. Second apt., all surgical techs allegedly caught Covid. So after a two hour drive, my apt was canceled again upon arrival. I hope I can get the $275 back I already have given them.

These were some of the nicest, humblest and professional people ever. Thanks for your services and it was a joy meeting EVERYONE.

I went to this office as a new patient yesterday. From entering the front door to leaving, everyone part of the service and medical staff was AMAZING. They were super kind, sweet, and funny! I was smiling the whole time. Dr. Pilc was wonderful. He talked me through the whole procedure, explained the possible side effects of the product, and ensured I was comfortable through it all. I’m definitely going to continue coming to this office in the future!

Amazing friendly staff. They never made me feel like a problem. They talk to you like a friend. Thanks so much. I was so comfortable.

Routine testing and IUD consultation Fantastic experience at this location! Staff were well informed and very supportive after I passed out from getting blood drawn haha. Gave me all the information I needed to make the right decision for me, thank you! Also - led me to the right information to access coverage for IUDs!

I absolutely love this place the best place for abortions & etc DR JAMES & his staff are the best would recommend DR JAMES if you ever go to planned parenthood in Tallahassee…

The staff is so nice and helpful. When no other doctors office would take my insurance because I’m not pregnant, planned parenthood took care of me. They take Medicaid and we’re able to get me in to see a doctor quickly. I am very pleased with my visit.

If I could 0 stars I would. I understand they are offering services for women that we couldn’t otherwise get from anywhere else, but I do not understand why the appointments are unnecessarily long. You just wait in different waiting rooms for majority of the time you are there. We drove 6 hours for a 4 hour appointment. This was an overall horrible experience. If at all possible choose another facility.