The staff are incompetent and do not seem to know about promotions. And they do not honour the promotions that you have been sent from Subway. They also barely speak English and seem to have some sort of superiority complex because they are oh so important sandwich artsts. They also don't seem to think that they need to follow the rules in having masks covering their nose.

Just visited today, not only did I have to repeat myself at least 5 times for them to understand what I wanted. It came to the sauces and I said what type of sauce I wanted, the girl grabbed the wrong one and continued to put the wrong sauce on my sub, I then repeated myself before she put it on, but still put wrong sauce on my sub, then I repeated louder the sauce I wanted another 3 times and pointed for her to stop and grab the correct sauce. Very displeased with the experience. Oh and didn't even wrap it properly.

I am amazed by the nice team especially "SWEENA" despite being busy she was calm and helpful, and the food was excellent.

Absolute joke of a place, ordered a large meatball wrap with salad from uber eats, arrived cold, opened it up and the portion size wouldn't feed a two year old, 3 meatballs, and about a pinch of salad, wasn't grilled, no sauce on the meatballs, wasn't even wrapped properly ,oh that's right wasn't enough ingredients to hold it together, tried calling but the nuffys that work there probably don't know how to operate a phone, judging by their effort at presenting a 24 dollar delivered wrap, so up yours and I hope everyone reads this and decides to avoid your rip off of an establishment!

The bread was stale. I like Subways because of the fresh ingredients and bread that is baked on site but my 6 inch sandwich had bread that was 2-3 days old. Not going back to that store anytime soon.

3rd subway we went to and none of them had beetroot???

Not enough staff on a busy public evening 2 people (one of them you can tell is learning). Than waited inline for quite sometime, lots of poor uber delivery people patiently waiting only to be told as I get to the counter we have no bread. I feel bad for the uber people as they won't have a delivery and won't get paid for standing around waiting thinking they getting uber food . Couldn't you have told us all not bother lining up as we got there? Geez laweez

SUBWAY is one of my Favourite Food store to visit -- All the beautiful Yummy freshly made Sandwiches !!! The shop is very clean & organised - fitted with the freshest ingredients to a Beautiful Meal - eat in or takeaway // You must try the different types of Sweet Cookies - they are scrumptious // The staff are very prompt & Service with a Smile!!!!!*

Sabina was so helpful as I had not been here before. Highly recommended

We went at 7.55 and the staff saw us walking to the door. She ran to the door and locked it stating they are now closed. The sign said they close at 8.00 pm. Pretty cheeky considering it was not 8pm and they saw us walking.

Won't be going back to this one, employees didn't seem to care about there job/s, place was messy and looked like it hadn't had a good clean in ages! Avoid this place

Ordered online from these guys several times. Hoping the next is better than the last - its not. Very slow customer service, cant keep up with online and instore orders. Idea of online orders is to skip the queue and have it ready, waited an extra hour to be made from pre-order with 1.5hrs notice. Always do a minimum of 9 orders and they are never labelled clearly or at all, it is just a nightmare to allocate. Sorry guys, you have lost me!

As photo of receipt shows what was ordered,I revised what was/wasn't present and why I scored my purchase accordingly.

I ordered a meatball sub on uber from this restaurant and it arrived with still frozen meatballs. Uber is doing nothing and I can't get onto the restaurant. Will never eat from there again

I wouldn't go out of my way to go back there. And the place was filthy. Chopping board looked like it hadn't been cleaned for weeks. And veggies in the containers were messy. (Carrots/spinach in avo container, etc) Pic+review from back when i last went.

Oder is not prepared at time I always got my food 30-45 mins there preparing time is so worse

Friendly staff and tasty food

Very very nice service they always provide. They are pretty quick. I always do online order and never had to wait for my pick up.

Second time I’ve been here and it’s closed when it’s states it’s open Grrrr

Subway has always been a great choice for lunch and as always leaves me fulfilled.

I would give this less than one star if I could.

Had to repeat my order 6 times, and they still got it wrong.

Great food, quick service

Bought 2 footlongs today. Told the lady that I would like both toasted. She placed the fillings, asking us our preferences at each juncture. I had moved off the counter area so as to allow other customers access and maintain social distancing. I saw the lady place each of my footlongs into a microwave (it certainly was not the toaster) for about 20 seconds. This surprised me because normally, they would have placed the bread into a toaster first. By the time I got home about 10 minutes later, the fillings were cold, the bread was soggy and kept breaking apart. If she was new staff and is learning, I do apologise for this complaint. But if she is not, there is no excuse for serving up this repulsive fare. Fed most of the 2 footlongs to the dog, who, I must admit, seemed to like them. Well, his joy is going to be shortlived because I am never going back to this outlet ever again. Whenever we have Subway, it has always been from this shop. Never again.

Absolutely rubbish service. We ordered through UberEats and put a dietary requirement in the 'special instructions'. The store completely ignored the request, leaving the sub inedible. When I called to query why the order was incorrect, the employee was quite rude on the phone and said she 'had never had a request like that before.' The super strange request was to have the spinach and capsicum served in a separate container. The employee said 'that would make it a side salad, and you must be charged extra for that.' I responded that I would have been happy to pay extra had that A) been an option on the app or B) the restaurant had called/messaged to say there was an issue with the order going ahead. It is concerning, and dangerous, that staff think they know best and disregard instructions for food preparation.

Really poor subway, the workers there were extremely slow, rude to you when serving, and will completely ignore you until they are ready, no acknowledgement or greeting of any kind. The bread they used was undercooked and the ingredients themselves weren't fresh, on top of all that they didn't follow my simple requests for the sub such as, minimal lettuce and add salt and pepper. They also put sauce on only half the sub. This is not an isolated experience for me and something I have experienced here multiple times to varying degrees

They r quick and not stingy with toppings

Seaford Vic Subway staff were very helpful, food tasted great and the catering platter was ready when picking up, I will be back for sure

Lady in morning is very friendly and serves the best

Good parking, except subways, friendly service

A bit light on fillings but nice

Tonight I was served by a young girl named Marissa. The service she provided was outstanding! She was so polite and had a very positive attitude throughout. This is the type of customer service every fast food place should have. Will definitely be returning.

Extremely slow customer service, waiting in line for 20min is an average waiting time. Unless you order it through your phone for a pickup. Can barely get the order right, they mostly mishear whatever you are saying to them. Even thought the waiting time is long, once they start serving you they tend to rush through the process and get very impatient. Go to the one in Frankston if you want better customer service.

Been in a couple of times and time I watch them make it and they either put too much, don’t cut it properly or they don’t fold in properly before wrapping so when you open it up it goes everywhere. Absolutely disgraceful