Paid the the item walked out of the store broke accidentally, I went in to tell them and asked if anything could be done, the staff said it was broken outside refused to listen and told me to get out! When I asked him to listen instead of kept talking! The female staff asked me if I wanted the broken jar back! Staff always so rude that I avoided this shop for so long and thought I gave it another chance but still I was totally disappointed. As rude as could be!! The place is always dirty snd dimmed too! Instead of communicating, the staff denied what he said and did and said I told him to shut up!! How could staff like this be serving customers!?

I'm writing this on behalf of my parents who will never be shopping at this establishment again. Your sealed produce does not have expiration dates and the sealed mushrooms we purchased were all mouldy. Once we pointed this out and showed you the receipt you still refused a refund. Disappointed.

Lot's of good options. Can usually find something I do not come across often. The staff are friendly. Have learnt to avoid the busy times as it can get quite hectic.

Bought a pack of cake yesterday. Packed 2 for my boy’s lunch box this morning. But see what I just found here! A mouldy one, check the expire date 1st OCT 2022! Long way to go.. Hope my boys not gets to finish their snacks! Ring the store few times no pick up… That is poison! Anyone who shopping at this store, pls check out the items carefully or you will be the next one to get poisoned 🤮

Went in yesterday to find some specific items, after searching for a while I couldn't locate the items and asked for help. I was told "we're too busy look in aisle 5" when I'd explained I'd already looked and couldn't find it he followed me over after 30 second he said sorry can't find it and walked off. The staff are rude and unhelpful and I wouldn't recommend this store to anyone!

Great grocery store for all your Asian product needs. Large selection of frozen items, good fresh produce section and multiple aisles of pantry items. There isn’t a fresh meat section but there’s a ready to eat section with a great selection of south-East Asian meals.

Great place that has all you Asian needs, all in one location. Fresh produce, paackaged food, event he latest music blasting from the speakers. Not to mention the awesome butchers next door. Best prices in the east. It’s a great location, just might need to do a u-turn if you’re heading from the west, but that’s no big deal.

Very rude male staff at the but her counter. Meat is also more expensive than other places, don't look fresh too. Take your money elsewhere where.

Very rude girls at the reception this morning at 11.15am. So disappointed.

Friendly staff, very good service!

I have ALWAYS been extremely happy at this store - staff actually take me to the correct aisle and show me exactly where products are (they don't just stand and say 'over there') the produce is nice and fresh and the meat /seafood next door is just as good !! Staff have always been very friendly and helpful to me !! 👌 Only problem is the parking - but nothing they can do about that !! (It was the same when it was a video/DVD store for all those years beforehand)

when I questioned the difference between the display price and the scanned price of an item I was rudely told by the cashier that I don’t have to purchase the item … it’s common business practice in Australia to honour the lower price when there’s a difference

Deceiving price signage and wouldn’t allow for refund. I haven’t even walked out of the store yet… very disappointing

The cashiers being so rude. Bad attitude and the way she pay back the change it’s like “throw” to us instead of put it on hand.

Cheap fruit and reasonable prices for other products. I often come here.

Worst Chinese grocers. Stack boxes on every aisle blocking shoppers.

Good variety, but prices are not competitive

Hopeless store! Visited the Seafood section in the morning at 9:20am. Telling him that I would like to purchase a fish, straight away he said I am still setting up the counter and cannot clean it up for me. Fair enough! I asked how long will it take for him to set up the seafood counter. He said another 40-60 minutes. That mean you should pay your staff to start early for setting up or change your trading hours.

The KFL butcher/seafood shop next door is hopeless. None of the stuff in fridges can be bought off the shelf. All labelled ‘group buys’. The beef offerings is limited and inconsistent, they will stock certain meat one week and then not the next.