1/5 Nicole B. 1 year ago on Google
I
hired
Brittany
(Brinn)
to
be
my
doula
for
my
September
delivery.
We
had
3
pre-natal
meetings
and
made
a
plan
for
my
induction/delivery.
She
never
showed
up
to
the
hospital
during
labor,
delivery
or
postpartum.
Long
story
short
she
claimed
(after
the
fact)
that
I
never
invited
her
to
the
birth
when
I
was
in
the
hospital,
which
is
a
true
head
scratcher
considering
I
paid
her
$1200,
we
had
3
pre-natal
appointments
coming
up
with
a
birth
plan,
and
I
was
texting
her
all
the
updates
during
my
labor.
She
told
me
she
would
come
to
the
hospital
once
I
was
induced...
but
she
never
did.
She
just
would
say
"let
me
know
if
you
need
anything"..
Which
I
just
took
as
she
didn't
think
it
was
"time"
yet
as
far
as
my
labor
progress
was
concerned.
If
she
needed
a
personal
invitation
to
come
to
the
hospital,
the
time
to
remind
me
would
have
been
when
I
went
to
the
hospital..
or
even
remind
me
a
week
prior..
but
it
was
never
brought
up
during
our
meetings.
The
entire
hospital
and
clinic
staff
that
I
encountered
kept
asking
where
my
doula
was.
They
were
shocked
she
wasn’t
there
and
assured
me
that
this
wasn’t
standard
doula
care.
I
reached
out
to
the
owner,
Sherilee
about
a
week
after
birth.
She
took
a
week
to
email
me
back
initially,
acknowledged
what
the
doula
did
was
wrong,
offers
me
a
small
refund,
and
then
I
never
heard
from
her
again.
I
took
to
my
credit
card
company
to
dispute
the
charges
for
services
and
the
owner
fought
half
of
them
claiming
I
got
“half
the
services”
-
I
got
pre-natal
care,
yet
was
charged
for
labor/delivery
and
postpartum
as
well.
The
doula
was
not
there
at
the
hospital
(I
was
there
for
4
days).
Postpartum
I
received
ZERO
support.
I
had
to
hire
a
different
lactation
consultant
to
help
with
breastfeeding
(a
service
the
doula
was
supposed
to
provide).
In
my
own
opinion..
based
on
my
personal
experience,
I’m
unable
to
recommend
Baby
Nest
Birth
Services
or
Brittany
(Brinn)
for
doula
services.
Integrity
should
be
the
foundation
of
any
business,
and
the
owner
truly
failed
that
one.
The
doula
never
reached
out
to
apologize,
and
the
owner
never
responded
to
my
emails
after
the
initial
email.
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