The Puzzle Parlour image

The Puzzle Parlour

Amusement center

One of the Best Places To Visits in White Plains


Address

131 Court St, White Plains, NY 10601, United States

Website

www.thepuzzleparlour.com

Contact

+1 914-368-8222

Rating on Google Maps

5.00 (735 reviews)

Open on Google Maps

Working Hours

  • Monday: Closed
  • Tuesday: 12 to 10 pm
  • Wednesday: 12 to 10 pm
  • Thursday: 12 to 10 pm
  • Friday: 12 to 11:30 pm
  • Saturday: 12 to 11:30 pm
  • Sunday: 12 to 8 pm

Featured Reviews


Frequently mentioned in reviews: room (30) rooms (14) great (13) experience (12) escape (12) time (10) puzzle (6) puzzles (6) Vampire (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ysmael B. 11 months ago on Google
    This was alot of fun! Came here with the family. It was 7 of us. We solved the room with 6 minutes left on the clock.Can't wait to come back and try a different experience.
    3 people found this review helpful 👍

  • 5/5 Cindy V. 1 year ago on Google
    Awesome time!! We visited the parlor puzzle with my coworkers as a team building event and it was a great outcome. We had fun while trying to work together as a team to solve the puzzles to escape the rooms. Thank you to Ken and team for an awesome experience and your service! Oh and they have the cutest dogs !!!
    3 people found this review helpful 👍

  • 5/5 Henry H. 1 year ago on Google
    It was a lot of fun I went with a group of about 10 people ages from 6 to 45. It was extremely interactive and is very entertaining. All the kids enjoyed themselves. Everyone was able to participate.
    2 people found this review helpful 👍

  • 5/5 Jessica R. 9 months ago on Google • 60 reviews
    I have done many escape rooms, a few with some of the same people from my group today but I have to say this is probably the best one I have done. Location: very accessible and parking was a breeze (we did street/meter parking - we put in $1.25/hr of quarters to cover us for 2 hours since we arrived half hour before our 12 pm slot) Venue: greeted very warmly, was told the room was already set up, asked if we needed to use the restroom, and our game master (I believe it was Monie - I am so sorry! I am sure I am spelling it wrong 😭) but she was SO nice and just great! We did the Vampire room and escaped with 12 seconds to spare. We had such a good time! We are not from this state (live 2 states away!) but if I am ever back in this area, I will definitely come back to try the other rooms. The room set up and back story was great and we truly enjoyed ourselves. We did get hints at different points of the game but it was truly a great experience.

  • 5/5 Gina M. 4 months ago on Google • 24 reviews
    The BEST escape room I have ever done. Clever set up and plot twists. Yougest in my group was 12 yrs old and he significantly contributed to our team win in The Heist. Definitely coming back and highly recommending to everyone.

  • 5/5 Giovanna M. 4 months ago on Google • 3 reviews
    This was more fun than I could have imagined! A great night out with a group. We were mixed in ages from 11-58 and we all had a blast! Definitely tricky and can be challenging but we all would return to try different themes. Staff was friendly and helpful with fun hints when needed😂We did the Vampire one and it was great!

  • 5/5 Matthew S. 3 months ago on Google • 3 reviews New
    Really nice experience for our daughter's 12th birthday. Groovy entrance area, convenient parking, very patient and kind guide, fun premise, and a wide variety of types of clues and locks. Kids had a blast. They really enjoyed having to run back into the other room when the police chief returned to his desk! It seems like the owners of this place really enjoy what they're doing and do a good job at it.

  • 5/5 Rebekah H. 3 months ago on Google • 3 reviews New
    Have only been once but will be back again. The Vampire room was one of the best I've ever done: very well designed and executed for those who are escape room nerds, and very understandable for those who might be newer. Staff was so helpful and friendly all the way through as well, really a delightful experience!

  • 5/5 Michael W. 5 months ago on Google • 3 reviews
    Great puzzles and wonderful staff! Myself and 7 others recently had a surprise birthday event here for my girlfriend and it was a blast! The staff was great to work with and made setting up the surprise super easy. We did the Vampire room, which I highly recommend, it was the right amount of challenging without feeling lost. I would, and plan, book an event with them again in the future.

  • 5/5 Kait D. 10 months ago on Google
    This place was awesome! We drove over an hour from NJ to the Puzzle Parlour based on the reviews and we were not disappointed. The fact that you can book a room privately so you’re not stuck with strangers is a HUGE plus. We chose the Vampire room and had a great time. Our game master was Sam and he was super friendly and helpful throughout the game. We managed to finish the room with about 11 minutes to spare! We’re already making plans to come back and do another one.

  • 5/5 Sly S. 10 months ago on Google
    Great experience!! Friendly staff :) When we walked in we were greeted by Steve the Skeleton, he and all the employees are always a pleasure. They were fun & very friendly as they explained the games. I have experienced 2 & will be back for the other puzzles. Thank you Puzzle Parlor!! :) :) Rene'e & family

  • 5/5 Alexis L. 9 months ago on Google
    Hosted my daughter’s 15th birthday with 10 kids in two separate rooms. They did the aliens room and surgery. I could hear screams and laughter the whole time from in their sitting room, which was surprisingly comfortable. Great for adults and kids! The staff was really nice and helpful setting the event up. Thank you again!

  • 5/5 Ashlyn K. 8 months ago on Google
    My friends and I did Surgery at The Puzzle Parlour at 4:45pm on a Saturday. One of my friends had done the Vampire room previously, but it was my other friend's and my first time here. Parking is metered around the area, so either bring quarters or have the app. Also, someone had told us that the Surgery room was scary, but when we called, the representative told us that the rooms can be scary, but you have to ask for it. As someone who is easily scared, I would recommend also requesting non-scary just to make sure. All of us have done a lot of escape rooms, so Surgery was on the easier side. I liked the decor and the commitment to the puzzles aligning with the theme of the room. Another thing I liked was that for a majority of the puzzles, it was clear what unlocked what. If you do this room and you think you solved the puzzle correctly, make sure you really look around to see if anything happened. My one critique of the room was for the puzzle that you solve to exit. I wish that puzzle was more interconnected with the room (like hinted at in some way) and not just a random annoying challenge. There is also not a lot of stuff to do for a large group and the room is linear, but I feel like it aligns with the difficulty level they marketed it at. Allie was our clue master, and she was wonderful! It was very clear she was paying attention to what we were doing and saying. In addition, she and the other staff members seemed like they were excited to be there, which always makes the experience fun. We will definitely be back to try their more challenging rooms!

  • 5/5 Anthony M. 8 months ago on Google
    My wife and I came here for a date night on a Tuesday night. There were tons of availability, but we decided to reserve the easier vampire room as it was just the two of us. It had been years since we last did an escape room but the game master assured us that hints were available if needed. Surprisingly, we were able to stumble through everything together and just finished with 3ish minutes to spare - with NO hints! We both had so much fun, we're already planning on coming back. The host also mentioned that they were looking into expanding the basement for an additional fifth room with the next year or so. I'm unsure how frequently they rotate the rooms (if at all).

  • 5/5 Charles C. 6 months ago on Google
    I tried an escape room for the first time here and celebrated my gfs birthdays here. It was a great experience. All the puzzles worked great and mentally stimulating. It was so much fun!!! Definitely recommend and I hope to go again soon! Thank you for the great experience.

  • 5/5 Shannie B. 7 months ago on Google
    I’ve been to a few escape rooms and this one by far was the best! Love the Halloween theme going on right now. They went all out. There’s a nice sitting/waiting area. Todd was amazing. (Staff) Definitely would recommend and definitely will be returning. Nice and clean restrooms too 🙃

  • 5/5 Christopher 11 months ago on Google
    Really good Escape Room place. 4 different rooms to choose from. Did 2 Adventures their, The Heist & Alien Conspiracy & both were really good. On one of them, it was my daughters birthday & they even give her a card at the end that was part of the puzzle. Staff is great.

  • 5/5 Doris S. 7 months ago on Google • 2 reviews
    This was our first escape room experience and it was awesome! We had so much fun. It will be very hard to top this. The staff is spectacular (yeah Sam!) and couldn’t have been nicer. Can’t recommend this enough!!! Looking forward to going back again❣️

  • 5/5 Aurelia B. 7 months ago on Google • 1 review
    This was my third time booking with the puzzle parlour. Needless to say, it's always a good time. The adventures are challenging yet fun. Game master Todd is amazing! His enthusiasm when telling the back story makes the experience all the more intriguing. I'm definitely going back for the final adventure and I hope there's more to come!

  • 5/5 Bobbie T. 6 months ago on Google • 1 review
    This is my first Google review ever. I had to leave one because this escape room location was SO amazing. My friends and I had some extra time between our tournament games, so we decided to check out Puzzle Parlour. Over the course of the weekend, my team and I ended up doing all four of Puzzle Parlour's rooms and they were all spectacular. If you have the opportunity to check this place out, please do. You won't regret it. They are the gold standard for escape rooms!

  • 5/5 Deborah R. 3 months ago on Google • 1 review New
    Amazing day. We celebrated with two rooms (surgery and vampire) for my mom’s 75th bday. It was a lot of people’s first time and it was a wonderful experience. Our clue giver, Aly, was amazing.(I’m sorry I forget the man’s name who helped the other room. They thought he was wonderful as well) Puzzle parlor left a special surprise for my mom in the room too! They were great handling older guests as well as my 5 year old son. Highly recommend. I have personally done all 4 rooms and think it’s the best escape room around!!


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