I always thought some reviews were fake, but I'm leaving this so you know that this is a real review. I've never had a bad experience visiting Action Urgent Care. Every time I come to be seen, Samantha and Abel are always so nice and helpful. I've never been treated this good anywhere else before and because of them I'm glad to say that I will continue coming for their services. This location has everything in one; a clinic, a pharmacy right next to it with fast services as well, and better yet if there is a wait, you are in Vons and it never takes that long. Please don't hesitate to stop by. They will definitely take good care of you. They truly care about their patients and they're genuine courtesy is rare to find.

Jose was so caring! Took the time to take a careful history of my problem. I was treated professionally by the staff. I am thoroughly pleased and would highly recommend!

This place do NOT care about your health. They only care about getting you to come to see them so that they can either charge you or the insurance. I would have given it a 0 star if it were an option. I went there for a routine annual physical exam, they took my blood samples and said when the lab result is back. They will let me know. They never called me with the results. When I called and asked for my lab results, they said I need to make an appointment to come in and discuss the result. I am normally a healthy person, and I just simply said whether there is anything in my result that I should be concerned about. They insisted that I need to make an appointment to come in and discuss. I said a result can just be good or bad, it will take 2 minutes over the phone, if I come in, you will be charging a fee. They said there will be no out-of-pocket money for me, they just bill the insurance. I did not feel they should charge the insurance either for such a simple task because I felt it was just a way for them to make a quick buck. So I did not agree to make an appointment and was told I can go in there and pick up my results myself. So I went in and picked up my blood work lab results. Guess what, in the report, there is a column shows my results and there is another column shows the normal range of the of the corresponding metric, so it does not take a medical degree to figure out whether your number is within the normal range. I went over all the numbers on 3 pages of the report in about 2 minutes and luckily everything is within range. I am very disappointed that this place will not just simply tell me everything is okay and insist that I need to come in for something that take only 2 minutes for a lay person like me. They only care about billing patient and/or insurance so that they can make a quick dollar! Will not go here again.

This was quite a new experiment for me. While I managed to come at a busy time, (told that it’s not typical) I had quite a wait for a doctor. But I’m all honesty I would have waited just as Ling at another urgent care so I don’t hold that against them. The nurse was great. Sophie greeted me, checked me in and got all my symptoms and vitals. The technology factor is amazing. When the doctor was available via a virtual mode she was able to communicate with me regarding my visit. The camera showed live images of my ears for both the doctor to see and I could see too. It was the coolest thing to see what an actual ear infection looks like. It was a first for me. The doctor prescribed antibiotics which I handed right next door to the pharmacist. All was done and I was on my way. So convienient. I will definitely return. Oh and you can make appointments too to avoid the walk in wait time.

I love this place. Abel is so good. He is friendly and compassionate. He gets his stuff done efficiently and I know the wait will be minimal. I hate going to the doctor at all because of the wait and discomfort of your typical process, but with action care I know I can feel better and not have to go through all that.

I went in to the Clovis location which is in the Von’s grocery store. Thinking I was going to see a doctor at the urgent care, not knowing this location does not have any doctors onsite. This location only offers virtual appointments with a doctor. The doctor basically said “oh you need to be seen by a doctor “. No kidding, I thought that’s what I was doing. So $40 and 2 hours later just to be told I need to go see a doctor. Don’t waste your time or money going to this urgent care! Go see a real doctor.

Made an online appointment which was confirmed. Nobody showed up. Very disappointed.

There was no wait. The nurse was compassionate, quick to confirm issue and set up meeting with PA who called in the prescription I needed and in less than 40 minutes from start-finish, I was on my way. I would recommend Action and use in future, if needed.