Helen's Gourmet image

Helen's Gourmet

Restaurant Chinese restaurant

😠 Just picked up food for dinner, the broccoli and beef with chow mein noodles and Kung Pao chicken. The chow main was salty beyond disgust and the beef tasted like corn starch, chewed like rubber, and left a nasty feeling in your mouth. Will never order from here again. Do not recommend. People often mention good, chicken,


Address

7444 N Fresno St, Fresno, CA 93720, United States

Website

www.helensgourmet.com

Contact

+1 559-432-4241

Rating on Google Maps

3.80 (93 reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 am to 8 pm
  • Sunday: 11 am to 8 pm
  • Monday: 11 am to 8 pm
  • Tuesday: 11 am to 8 pm
  • Wednesday: 11 am to 8 pm
  • Thursday: 11 am to 8 pm
  • Friday: 11 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: good (12) chicken (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jackie O. 6 years ago on Google
    Very quite atmosphere, the food looked good but was not as good as it looked. Ever since Helen left the food has not been the same. The bathroom was very dirty. The greater behind the register was not happy almost as if he hated his job. Will not be back here.
    2 people found this review helpful 👍

  • 1/5 Sherri E. 3 years ago on Google
    This was the worst food I have ever had the wonton soup tasted like dirt, the sesame chicken was over cooked, the beef broccoli was overcooked I ordered pot stickers and not sure what it was however it was not pot stickers. The chicken chow main was raw. When I asked for my money back and told them I would bring the food back with the receipt I was denied. So now I have reported them. My husband and I got so sick all night and the next day. Take my advise read the other reviews there are more bad then good reviews.
    2 people found this review helpful 👍

  • 1/5 Integra V. 6 years ago on Google
    Service was good, the food was horrible. For a somewhat fine dine-in restaurant/environment, the food does not live up to its environment. I notice they had an award for being a Top 100 Best Chinese Cuisines in the world, not sure if that's true. For the price I paid, I really expected at least an average/good decent chinese dish(s). It's my first time here, will be my last.
    2 people found this review helpful 👍

  • 1/5 william w. 1 year ago on Google
    Just picked up food for dinner, the broccoli and beef with chow mein noodles and Kung Pao chicken. The chow main was salty beyond disgust and the beef tasted like corn starch, chewed like rubber, and left a nasty feeling in your mouth. Will never order from here again. Do not recommend.
    2 people found this review helpful 👍

  • 5/5 Monique v. 1 year ago on Google
    My husband and I have been looking for good tasting Chinese food, we found it here! Flavorful and yummy. Didn't disappoint
    1 person found this review helpful 👍

  • 1/5 Lorinda C. 1 year ago on Google
    Not impressed with this place. We tried to dine in and the server was super rude and demanding. We tried to order two plates and she rised her voice at us. It took a long while for her to even take the order or offer drinks. We ended up walking out. But at least the interior was nice and the fish tank was a nice touch.
    1 person found this review helpful 👍

  • 3/5 Jenelle C. 2 years ago on Google
    Decided to dine-in tonight at Helen’s Gourmet. Food was good, but service was lacking. Front of house team member was overwhelmed with to go orders and the 4 tables seated. No music overhead allowed us to hear all of the swearing at the order system alarms and hurried irritation. They were very short staffed, 1 front and 2 cooking. Had to ask for utensils after first entree came. Flavors were delicious though. The chicken salad was great and the tangerine beef was fabulous. Wait time for us was not bad, and service for the most part was timely.

  • 5/5 Althea H. 2 years ago on Google
    Have only ordered online finally a decent Chinese spot tasty food I ordered combo that came w yummy chicken salad my kids favor their general tso it’s pretty good really big portions for good pricing

  • 5/5 Bonnie G. 2 years ago on Google
    Food was good not great. They need a better cook.....used to be great food. ALL chairs and I mean ALL need to be replaced or have the cushions replaced. They dip in the middle with no more cushion. Don't bring in large groups here. The waitress was all confused.

  • 3/5 Mark G. 6 years ago on Google
    Good restaurant, decent food, needs updating. I've always enjoyed eating at Helen's but it is time for freshen up the offerings and change the pace a little. Service is fast and friendly, especially at lunch. Best thing on the menu is the Chinese chicken salad with peanut sauce. Fabulous.

  • 1/5 Ashley M. 1 year ago on Google
    Tell me why, I paid $33 to have Chicken Fried Rice and Hot and Sour soup delivered- the food gets here and there is no chicken fried rice and instead a box of lettuce with some chicken on top. On top of that you charged me extra for extra fried noodles for the soup and threw a pinch of noodles in a TIN FOIL and charged me extra money for that? What the hell is wrong with this place? It’s 9pm and I’m SICK and now I have no dinner. Never again.

  • 1/5 Pete S. 1 year ago on Google
    Ordered take out sorry I did food looked regurgitated, the smell was not fresh and my dog wouldn’t touch it so trashed it waste of forty dollars. I recommend Jim’s on Fresno and Clinton..

  • 5/5 Steve 6 months ago on Google
    Love this place. I always get the spicy lunch dishes with fried rice. You can’t go wrong. But my favorite part of all of it is the waitress and environment. Very friendly.

  • 5/5 Valerie Rae H. 9 months ago on Google
    I ate here for the first time - but it won't be for the last time. All the food was really good but my favorite was the egg fu yung. Best I've ever had! Our server was attentive and graciously fulfilled our requests. The atmosphere was welcoming and comfortable! I'll be back!

  • 5/5 Pamela Wilson Romey P. 1 year ago on Google
    Wonderful lady serving today. Food was good. Lot's of it. Good prices. Very rude customer came in making insane demands, Helen's handled her with grace. Can't wait to go back and try another dish!!!!


Call +1 559-432-4241 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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