TheKey image

TheKey

Home health care service

👍👍 I have been working with this company for many years and the Team is very very professional, kind and understanding.They do make my flexible hours with my schedule I can work.I’m very thankful with my Manager Ms. Akina, Ms. Cristina and Ms.Ella. People often mention work, working, company, care, clients, experience, years, schedule, nice, love,


Address

985 University Ave Suite 6, Los Gatos, CA 95032

Website

thekey.com

Contact

(408) 508-3818

Rating on Google Maps

4.90 (80 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: work (24) working (17) company (14) care (11) clients (10) experience (9) years (9) schedule (8) nice (8) love (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 AYNALEM G. 6 years ago on Google
    I am currently an employee with this agency and have truly been satisfied with my experience with them so far. They take care their employees. They work with both the client and their employees to find a good fit. They have a team of compassionate and dedicated people that helps provide a good work environment and safety for their clients.
    1 person found this review helpful 👍

  • 5/5 Marlou S. 8 months ago on Google
    I have been working with this company for many years and the Team is very very professional, kind and understanding.They do make my flexible hours with my schedule I can work.I’m very thankful with my Manager Ms. Akina, Ms. Cristina and Ms.Ella.
    1 person found this review helpful 👍

  • 5/5 Marian P. 1 year ago on Google
    I have been working with this company over three years and my experience have been great. Christina Lam is very professional and make communication a priority which I appreciate as a caregiver. I hope to give my best to this company and my clients.

  • 5/5 Maria Casandra V. 8 months ago on Google
    AKINA MAGPAYO-Staffing Manager, she’s very nice and I like her much💗❤️💗especially when she help me with my schedules she always there to fixed it..thank you so much.,and I love working in this company.

  • 4/5 Rahel B. 8 months ago on Google
    I am happy to work here and be a part of a nice work team Cristina Gozon is my staffing manager I love working with her she is such a nice person respectful, helpful and intelligent.

  • 5/5 rebecca a. 8 months ago on Google
    Akina is Staffing Manager at this Agency , she is wonderful patient and caring person does her best for the clients as well as the caregivers. She tries to accommodate the best that she can... Thank you Akina... your Awesome....

  • 5/5 Haregewoin M. 8 months ago on Google
    My experience working at TheKey has been splendid. My manager Akina is always prompt in resolving any issues and they make sure both the clients and caregivers needs are well taken care of!

  • 5/5 Antonieta a. 9 months ago on Google
    I wanted to say thank you so much to all my staff coordinators who helped me in my schedule to be busy special mention to Miss Akina who helped me the most she very nice and very approachable To Miss Chyna who helped me in some Of my schedules so she was able to get a nice job for me. To Miss Christina reached me out if she needs help of her clients Can’t mention everyone theyre all nice to me and very helpful in many ways For my case manager whom I worked with thank you so much

  • 1/5 kellsey r. 1 year ago on Google
    I worked for this company. They do not pay their caregivers on time, if at all! Which effects the caregivers willingness to work. If you want consistent care, from caregivers who love their jobs.. STAY AWAY FROM THIS COMPANY.

  • 5/5 Maria T. 1 year ago on Google
    Hi I have been working for TheKey for almost 6years. Christina Lam been my manager sense first day she's always there when I need help she's kind ! She always listen when I have problem Everyone in the offices is nice

  • 5/5 Jay Pee N. 1 year ago on Google
    I have worked for this company for quite some time. And they are really helpful and accommodating to one’s schedule and requests especially Christina Lam who helps make sure things work out for everyone.

  • 5/5 Jacob G. 1 year ago on Google
    Worked for TheKey for about 4 years now and they are very flexible with hours and always make sure to find the perfect fit for each client. Love my work here and the people I am working for.

  • 5/5 Virgina M. 1 year ago on Google
    Cristina Lam is a very wonderfull person that I ‘ve ever known. I was the first one who works at Los Gatos before Cristina!! Day by day and yrs and yrs we become more closer to each other!! She was so dear to me since then !! Not only here but the others people at the home care we were just like a family!! What a wonderfull family!! My dear Cristina Lam keep up a good work!! And May God bless you all Respectfully yours, Virginia c Monelo

  • 5/5 Norma L. 3 years ago on Google
    Staff is really good/friendly/experience to work with.

  • 5/5 sara j. 1 year ago on Google
    I have known Christina Lam about 6 years, she always does an excellent job. She has a nice relationship with all Caregivers and she treats me as a person not just a number. This one of the reasons I am working very comfortably as a Caregiver and I am happy to represent Thekey.

  • 5/5 Tochi E. 1 year ago on Google
    I am currently a second year student at San Jose State University and bumping into Aida at The Key was the best decision I had ever made. As a college student finding employment that did not conflict around my schedule was always a struggle and the rate at which I was being paid for the amount of work that I did should be considered a crime. The Key offered me the opportunity to be a full time student and still make enough money on the side to further aid my broke college student lifestyle. I loved everything about The Key since day one I got there. I was immediately greeted by Aida who’s customer service skills are the best I have ever experienced, she took time out of her day and put in the effort to really make sure that I was comfortable. She accommodated all of my needs, fed me, made sure that everything regarding work was clearly explained and even walked through the training and procedures. So far working for the key has been great the staff is very friendly and accepting, I learn new things everyday from everybody constantly making sure that procedures are properly done and everybody is cared for to the best of our ability. Working here has really opened my eyes and given me experience on how to work with elderly people. It has taught me patience, etiquette, and teamwork. There not much else that can be said except to experience it for yourself. If you ever see Aida at the front desk, tell her, her favorite student said “Hi”

  • 5/5 Lin H. 1 year ago on Google
    I have gained invaluable experience working for Home Care Assistance/The Key for the past several years. Christina Lam is my Staffing Manager. She keeps me busy with the client(s)/schedule best suited for me. She also provides excellent support to me and she is professional. If your goal is to work for an organization that will go above and beyond and will match you with the most appropriate client, then I highly recommend The Key. The clients I have worked with are kind and a pleasure to work with.

  • 5/5 Roman G. 6 years ago on Google
    This is a very good company, all the staff in the office work very hard to accommodate all their employee’s busy schedules. I have first hand experience with this company and I think it is one of the best places to work at. Highly recommend it.

  • 5/5 Rosario P. 6 years ago on Google
    I have been with Home Care for a few years now. The Team is very Professional, very Pleasant and very, very Kind. I am very happy working for them. They are flexible with my schedule and hours I can work. Very understanding Staff. I am very happy working for them.

  • 5/5 Eduardo S. 6 years ago on Google
    Based on my personal experienced in this company, the calmness and professionalism that they give is astounding. The health care provider gives extra tender, love, and care as well as the staff. I would highly recommend this company to take care of your loved ones, they have my utmost respect. -Ed

  • 5/5 joceling110 G. 6 years ago on Google
    love working for Home Care Assistance they gave me the opportunity to work on what I loved doing almost two years ago. They are a very professional agency they care about their clients and their employees so much. I am very happy to say that clients are very comfortable with my work and the work and care Home Care Assistance provides to them.

  • 5/5 Melina S. 6 years ago on Google
    As a former employee of Home Care Assistance of Los Gatos I would like to say this is a great company to work for, the staff is very friendly and understanding and work well around your schedule. Lourdes, one of the scheduling managers, was always available for any question or concern I had,Thank you!. I would strongly recommend working for this company if you are passionate about caregiving and enjoy working with the elderly, even if it's just a few hours! Great company doing a great job!

  • 5/5 sherry a. 6 years ago on Google
    I am currently an employee with this agency and have truly been satisfied with my experience with them so far. They take care their employees. They work with both the client and their employees to find a good fit. Highly recommended.

  • 5/5 Katherina N. 6 years ago on Google
    I love working for Home Care Assistance in Los Gatos. I have been with this company/office for over 2 years now. I love working with our clients and be able to support and care for them. The office staff has always been very professional and compassionate with the clients. Also they have always been very helpful and flexible with my schedule when I need it. They are a great team!! l am proud to say that I'm a caregiver for Home Care Assistance!!


Call (408) 508-3818 Open on Google Maps

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