My service with Caliber was outstanding! My car was in an accident, and called several other shops to get repaired but no one could fit me in. I called Caliber, and they got me in a few days later. I loved the daily text updating you of your vehicle. The staff was very friendly and helpful. I would recommend Caliber to everyone.

I was referred to them. My experience has been horrible since drop off. They do not communicate with you what is going on with your vehicle. At initial estimate I was told my work would take 5-6 days. After I dropped off my vehicle that time frame change to 21 days( 1/21). Instantly I'm upset, but I say okay. So I call 3 days before it's due for pick-up to make sure everything is still on track. I was told yes, your vehicle would be ready for pick-up. The day of pick-up I call to see what time I should be there. Just to be told they are still missing parts it hasn't been put together or painted. So they ask for another 5 days (1/26). Come Jan 26th, I call and the pieces they ordered are not the right pieces. At this point I'm speaking with the manager, he says 2/1 I should be completed and ready for pick-up. I get a call today to come pick-up.....Just For him to call back within 30 mins and say the exhaust hasn't been put on, it won't be today. At this point I'm livid. Only use them as a last resort. I have had an experience from hell.

I had a little fender bender on my wife toyota yaris, I took my car for repairs on creve couer location on November 8, Jay and the entire staff was so professional and knowledgeable, I got my car back in three days , they did a wonderful job, I personally wanna thank Jay for such a great job!!👍👍

I had a body repair done at the Maryland Heights location and it was a WONDERFUL experience. All the employees were kind, great proactive communication, finished on time, and great final product. I am very pleased and if the need arises will be a customer again!

As a follow-up to a "less than glowing" review I left regarding my recent experience with Caliber Collison of Maryland Heights. They apparently contacted my insurance carrier and informed them that they are refusing to repair our second vehicle, scheduled to begin repairs in 7 days. Shame on you Calliber. Retaliating against a consumer that leaves a bad review says far more about your organizations values, than the damage any poor review could ever do.

Dropped my car off here for front end collision repairs as Caliber was approved by my insurance carrier. The vehicle was transported to their Hazelwood location where repairs were made; however they were unable to complete the front camera calibrations. My vehicle had to be towed to Subaru for completion; 2020 Outback with Eyesight. If you drive a Subaru I recommend looking elsewhere for repairs.

Had a large dent in my van that they took care of and did a great job. Ended up having an issue with one of the doors after we took it home and they took care of it immediately. Couldn’t ask for better service.

A great company to get your car fixed they stand by their work and they go above and beyond for their customers

Customer service was amazing! They did communicate very well with updates. Vehicle not running properly.still spells like it’s running hot, and has a rattling noise when you press on the gas which I didn’t have prior .

Had to take my car there because someone had done a hit and run. They did an amazing job. My car was supposed to be ready on a August 23 Wednesday but unfortunately they had a problem with one of the parts and had to order a new one which is we done by Friday August 25 around noon. I have attached before and after photos. I would recommend to anyone that needs repairs done. They are truly amazing there.

Was hesitating to take my truck to Caliber since I had not been there in the past. I did go to get an estimate as requested by Travelers Insurance and the moment I walked in the door I was happy. Katrina sitting at the front desk area was really friendly and made me feel comfortable. The gentleman who did the estimate explained in detail how he would get the truck back to original appearance and why the labor hours were more than I expected. The entire office team spoke and shared jokes with me during each visit. The day I dropped off the truck, Enterprise Rental was there with my rental and I was able to go to work with very little interruption to my day. Once I dropped off the truck, Jay started to communicate with my via text and phone calls, keeping me updated the entire time. The day of pickup Jay contacted me, we setup a pickup time and did a walk-around once I go there. Jay wanted to make sure I was completely satisfied with my service and I truly was. I want to also say Dan and Dan with Enterprise Rental did an outstanding job working with me, Caliber Collision and Travelers. They all came together and made this painless but memorable. Thank you Caliber Collision for the great service. I hope I never have to come back but I will recommend you and if I need auto body repair again you will be hearing from me. Your friend Michael

Great work. They work closely with the insurance company and sent me a text everyday on the progress.

Caliber Collision was honest, cordial, efficient and kept me up to date. I would definitely use them again for body work.

The Company has a beautiful work environment and done an amazing job with my repairs. i was referred through an associate who also get grand quality services from them!!

Staff was pleasant and answered all my questions! My car was ready before the expected pick up date! They kept me informed via text and phone

They repaired my damaged rear bumpers on my 2015 Ford Edge from being hit by another vehicle. The repair was excellent, the paint match was awesome. The customer service by everyone keeping me updated on the repair was way above my expetition. I would certainly go back there for any collision repairs. Plus they have a written warranty on all their work.

The staff at Caliber was very friendly and kept me informed throughout the process while they were repairing my minivan. They originally estimated the repairs to take 2-3 weeks. They completed the work in 10 days, and the car was returned completely cleaned. I would highly recommend Caliber Colision in Maryland Heights to anyone needing auto body work done.

I am totally satisfied with the results of the work. I will recommend Caliber Collision to anyone who needs auto body work. 😊

The wait is long but they take care of you. I was rear ended in September and the soonest I can get it fixed is in November. Supply chain for getting parts is still being affected. Not Calibers fault.

A very unpleasant circumstance was handle so seemlessly and turned out to be a pleasant experience. I was well informed, updated, and generally taken care of. I'm very pleased with the results and I highly recommend them! Big shot out to Katrina and Jay! 😊

Caliber did an amazing job. My car was repaired quickly, the communication throughout the process was great, and it looked fantastic. I would definitely recommend them.

Communication was excellent notified me every step of the way while reparing my car had my rental ready for me when I arrived and I dropped it off there when I picked my car up. Will always recommend their services to family and friends

If I could give this place 0 stars I would. Dealing with this company has been one of the worst experiences of my life. I had my car fixed here. First of all, it took 3 months. When I did get my car back some of my items were missing out of my vehicle. When I initially went to see my car I asked if I needed to remove my items. I was told no, that my personal items would be in my vehicle when it was completed. Then I was given misinformation about my vehicle. I was put in touch with Danny W. Who is the general manager. He is is EXTREMELY rude and was unknowledgeable. I would not recommend Caliber Collision (Maryland Heights,Mo) to anyone.

We took our Buick Enclave to Caliber Collision Maryland Heights for body repair. Jay worked with us and the insurance company to get all the repairs we needed approved and his team did an amazing job restoring our car to like new! Everyone we worked with was friendly, professional and followed through with what they promised. We highly recommend using Caliber Collision Maryland Heights for all your body work needs.

If your someone with not trusting a car repair facility, PLEASE read this review. I had left my custody paperwork in my vehicle that Caliber Collision had been working on. Jay, the best human ever, brought me my belongings, AFTER his shift and helped restore I bit of humanity for me. This experience with Jay speaks VOLUMES to the integrity and dedication to him and to Caliber Collision. I will NEVER take my business anywhere else.

Everyone I spoke to was genuinely concerned about my satisfaction. Ready sooner than promised. The body repair looks great. The windshield people did not clean the windshield so they missed some of the chips and only fixed the slightly bigger cracked chip.

Absolutely the most helpful and thoughtful repair center I have ever worked with. This team is an example of exceptional customer service. Follow ups, suggestions with any issues with that come with car repairs and professionalism were unparalleled to any other company I’ve worked with in the past.