I was in the area and heard that Ashley Kirkwood had the cleanest bathroom in the tri-state area, so I thought I'd stop in and see what the fuss was all about. HOWEVER, as I walked in, I was immediately hit by the sweet, sweet smell of a deal. It was the clearance sale to end all clearance sales on lamps. And boom. Just like that, my aim went from the bathroom (located directly in the rear of the main lobby, tucked cozily behind customer service) to a new vision, and that vision was on Max... Max gains in financially prudent lighting investments, of course. Mr. Tim Matt assisted me as I boldly pranced through the furniture gallery, sporadically bursting out a joyous chortle. My goodness, I came to use the bathroom and ended up purchasing 19 stinkin’ lamps! 19! Got the receipt on my fridge to prove it! What I'll do with these 19 lamps... no clue. Most likely, I'll distribute them evenly around the floor of my guest room, so the fire of my passion for bargains can be illuminated throughout the room. No bulbs required. I'll have to remove the bed, dresser, and nightstand, but sacrifices can be made. Now, I cannot say you'll get the same deal as me. I am solely relaying my personal experience as I unabashedly carted away a truckload of lamps... all while the whole staff grinned ear to ear at my big, fat savings. Like they were happy for me. Like they wanted this for me. So, yeah, you might say I highly recommend this place. Oh yeah, plot twist, I didn’t even use the bathroom, which truthishly was the initial draw. But after the experience provided to me by Tim, I respected Ashley Kirkwood too much for that. I was going to rave about my experience to the general manager as Tim was loading all those lamps into my vehicle, but he was nowhere to be found at that point of the sale. I believe the general manager's name was "Kevin", but I must admit I didn’t pay too close of attention to the crudely fastened name plate that adorned his sweater to really catch that info and keep it. Regardless, I shook Tim’s hand and told him to thank that older guy for me as Ashley Kirkwood had left me completely satisfied. ***UPDATE*** BACK FOR MORE LAMPS! AND THE BATHROOM IS EVERYTHING THEY SAID IT WOULD BE! Long story short, after getting back to my house, I realized I had been living in pitch black darkness for about four years and actually did need a few lamps for personal use after all. So, I went back in the next day and purchased a few more for a total of 42 lamps. No big deal. This time, however, as Tim was not there, I decided to check out this bathroom once and for all. WOW. Speechless. WILL BE BACK.

A really nice experience. The salesman (Tim Matt) was helpful and attentive without being pushy. He was knowledgeable and listened to my needs. With his help I was able to make a selection...and he offered to meet the online price. A pleasant buying experience. Thanks! Highly recommend this store.... and salesman.

I have had absolutely the worst experience of my life dealing with Ashley’ furniture. I ordered king sized bed from Ashley’s 2 months ago. They seem to order beds in separate different pieces instead of just a whole bed. When my order was put it, it was missing 3 different items to make my bed. I called up to store multiple times and after 4th delivery attempt I finally had all the parts but now one of the parts is damaged. Now the store and customer service line have washed their hands of this mishap and say they can do nothing about it. Now they are making me deal with a 3rd party vendor to put my bed today and fix it even though I paid for white glove delivery. The delivery team complained about having to put the bed together and it never got put together. Now after purchasing this bed, it seems like I will not have a bed until after 3 months post purchase. This has been the absolute worst experience. I will absolutely never buy from them again and caution everyone else.

I'm very pleased with the service I received. I had done a lot of shopping around at different stores. Then I noticed that most of the furniture I liked was made by Ashley, so I decided to go to the Ashley store. Patient knowledgeable salesman JR explained all of my options, and made it a non stressful experience. Great job!

The staff and furniture selection are pretty good. Prices are a bit high, but I think the quality is worth it. My major complaint about this store is how inaccessible it is. There are multiple levels, and no lifts or ramps. We had to walk around to the other end of the building and go in an emergency exit to make our purchase.

Derek at the Kirkwood store was an amazing. He was knowledgeable and took the time to find the right mattresses for us. I am getting much better sleep because of this. Additionally, he was able to secure us financing or we wouldn’t have been able to purchase items for our new home. He took a lot of time to make sure everything was done to our satisfaction. He really made our experience enjoyable and less stressful.

Salesman was incredibly knowledgeable about mattresses and spent as much time as we needed explaining and testing the products offered. We were satisfied and happy with our choice and made a purchase that day. Additionally, he made sure we received all the possible best prices.

Great service, great products! I had a great experience working with the team at this location. Kevin was very welcoming and I worked with Jim to buy a few different things for the house. Always a good experience