["These pictures don't do justice plus I didn't get a picture of everything. When I say this would be my first choice of places to get chicken. THIS IS MY FIRST CHOICE. I'm a rice person and the dirty rice is sooooo good. OH MY GOODNESS EVERYTHING WAS GREAT. I got the 20 piece Jumbo Tailgate box. DELICIOUS",null,[0,305]]

If I order more than 2 biscuits in the drive through, then the order is almost always wrong. Either I'm missing items, or get some variation of my order, (eggs or sausage on a tray and not on my biscuit) or I get another customer's order. Drive through is always backed around the building, often times dangerously backed out in the street. Wait times are consistently a minimum of 20 to 30 minutes just to get to the speaker, biscuits are almost always rock hard and/or burnt, and employee attitudes are very short and often plain rude. Some attitudes have improved somewhat lately, but my biscuits are still rock hard and/or burnt, or wrong all together more often than not. Emplyees often roll their eyes when I come inside after waiting 30 minutes in drive through to get my order corrected. If the manager is working the drive through, I don't usually have these problems. He actually does an excellent job. But for my own safety, as well as poor food quality, I've had to go to other restaurants to get my food.

This bojangles is always great. Some of the best Cajun fried chicken ever, and my favorite biscuits ever. Sweet tea is always great and gives you standard southern vibes. Can’t miss this classic restaurant of the Carolina’s if you have never been. Edit- I came back to this place and the absolutely blessed me, check the photo!

Major ripoff! Don't go here. . I paid over $12 for a 3 piece dark meat dinner that included a biscuit, dirty rice, and a tea along with a kids meal with 2 tenders, dirty rice, a biscuit and a coke. When I arrived home and opened the boxes, the 3 piece meal had 2 tiny legs and tiny thigh, a tiny chicken wing [I assume it was to make up for the tiny 3 piece chicken-it was like a little finger size]-so small hardly any meat! The tenders were the size of a thumb. And the tea that came with the meal was a small-med size, not the big cup that has always come with the dinner meal. Not at all like Bojangles has always been. Avoid this place unless you want to be royally ripped off. I doubt this review will change anything either.

["This individual needs to be terminated. I do not know what\u2019s going on in this person\u2019s life, but the level of rudeness and disrespect in a job that supposed to be about customer service is disgusting.\n\nWe have dealt with the rude responses rude looks from this individual as we do go to Bojangles often. I am confused to why she was not addressed and not retrained at this point.\n\nThat being said, I believe it\u2019s in the best interest of the company brand to terminate this employee. I have worked the job of a crew member. I know the smile must always be on. It doesn\u2019t matter if you\u2019re having a bad day. When an employee clocks in your personal life doesn\u2019t interfere with what you\u2019re paid to do.\n\nThe manager was in disbelief that this crew member said this. We declined free food.",null,[0,200]]

7:45 in the morning, and my egg and cheese biscuit is falling apart and tasting like it was made yesterday. Looks old, feels old, tastes old. UNFRESH.

["I\u2019ve had this 2 times in my life and both times something was wrong. This time it\u2019s a spicy chicken sandwich when I wanted a reg and it\u2019s super dark\/gray. The other is the bottom bun is so stale I thought they toasted it. Shouldn\u2019t have been served.\nFries and sweet tea are good.",null,[0,236]]

I am a big critic when it comes to food. When I tell you this location is the best hands down. Food is always done to perfection if not they quickly correct any mistakes. And the manager Tanisha not sure if I got her name correct. Always provides excellent customer service. I just feel it necessary to give this location its props because the entire staff even the people in the kitchen Always have a smile on their face or greets you. Makes me very happy to spend my money. I absolutely love thus location. Keep up the good work and this location should be location of the year because every visit us consistent with great service. 👍

Best friendliest staff EVER seen. Smiling. Speedy fast. Accurate. EVEN AT PEAK LUNCHTIME. From the nice man taking orders to the three front line fillers and the drink person, everyone was GREAT. Delicious hot food. Chicken strips family pack. Large fries. Large worlds best Sweat Tea.

The problem that I have; is they act as if, You are taking money from their pockets! You order a two (2) piece white meat, and they flip through the breast and wings, as if to give You the smallest piece of each ever! When You pay the difference between dark meat and white meat, You deserve to get the difference in product that You paid for!!!!!

The customer service was horrible. The lady working the drive thru window was so unbelievably rude. The wait was long, and when we received our food, we didn’t get any of the sauces we had asked for, when we got to the window we asked for the sauces and she slammed the window in our face. So we waited for another 10 minutes because they wouldn’t come back to the window to help us! We waived down multiple employees, they saw us, and continued to ignore us. They were still open for another 50 minutes with a huge line of customers waiting, it wasn’t like we got there 5 minutes before closing.

This Bojangles is awesome, always clean and the staff is always friendly. Received my order quickly and it was correct and done well. The drive through at this particular location operates with greater efficiency than a chikfila. Seriously, the line was wrapped around the building and I still had my fairly large order in less than 3 minutes. I’m impressed. This is how a fast food restaurant is meant to operate. I’ll definitely be back! 👍🏻

I don't no what's been going on from my favorite location I haven't been pleased lately i dont no if they making my online orders to early but a couple of weeks back I ordered 12 super tailgate everything was cold nothing hot cold biscuits... And yesterday I ordered a Supreme 12 count with 2sides and biscuits got hard biscuits Supremes where cold also I give them the time for both times they need and my food still be cold.. I am not complaining about the services I want them to fix the mistakes for the future don't rush my orders please

Our Fuquay-Varina Bojangles has the best chicken. So far, it is tastier than Popeyes, which everyone raves about. Even when I order online, the chicken is fresh and hot. Besides, the in-person service is far superior to Popeyes.

Are you kidding me. Two days in a row I’ve ordered breakfast for my daughter and her friend who was visiting for a few days. I ordered 2 combos both days. Both days I was handed one of everything. The first day I didn’t check the bag, so I guess that’s on me. The next day I obviously had to and was handed 2 sandwiches, 1 fry, and 1 drink. The girl looked at me and said, you good? No I’m not you still need to give me another fry and drink. So I was given an attitude like I messed it up! No thanks ever again!

Found a big piece of hair in my food while eating it … didn’t go back because I didn’t want more hair in my food.

Drive thru experience was great, but food was way below expectations for one of my favorite chains. Chicken sandwich bun was toasted black and the chicken was overcooked. In too much of a hurry to go back and complain.

One of the best Bojangles crews in Raleigh. This store is usually always busy so you're guaranteed your food is fresh every time.

I loved it! I went to get something that I had never ordered before, on input from one of my sisters---a breakfast steak biscuit. It was great! Yes, I have found a new--to me--fast food go to. I go as often as I can. They were even better than she told me! Thanks to my sister for sending me there, and thank you Bojangles for a great steak biscuit!!

Rude customer service in the drive through yelling out the speaker in a rude aggressive way because I wasn’t replying about my order fast enough when my passengers are telling what they are wanting to eat. No respect and definitely should pick a different occupation

They were super busy and short staffed as many places are. BUT they were super professional about it. They let me know how long my order would take and asked if I was willing to wait when I ordered. The estimate was spot on and they threw in a little extra along with an apology. Plus the chicken was fresh out of the fryer. 😋

Ordered a 4 pc dinner (with 2 thighs) and it hit the spot perfectly. Chicken was fresh, hot, and juicy..dirty rice was just right, and that biscuit was crispy and soft, the way a proper biscuit should be. Service was great - all in all, really made my day!

Typical bojangles, great biscuits, chicken, if you like sausage gravy the mashed potatoes and sausage gravy is great. Bacon egg (real egg) and cheese biscuit at any time of the day is awesome, and oh don't forget the LEGENDARY iced sweet tea! Cheers!

I understand the chicken fast-food joint is a NC staple, but the outlet looks and feels old-fashioned, and not tidy, and the service isn't great, but the chicken and biscuits are really good. It was disappointing they didn't have napkins available. I was told it was due the disrupted supply chain due to Covid-19.

I ordered two egg and cheese biscuits and they were cold. The person at the window didn't even look at me to give my card or receipt, nor did he look me to verify my order, he just gave me the bag and continue his conversation with the person he was talking to. I thought it was rude and very unprofessional.

Slowest drive thru I’ve ever seen. Dude working the window said nothing to me other than the total. Gave us Diet Pepsi, we ordered sweet tea. And these people want a higher wage…