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Public Storage

Storage facility β€’ Self storage facility β€’ Automobile storage facility β€’ Moving supply store

πŸ‘πŸ‘ Theresa was INCREDIBLY helpful! She walked me thru the entire rental process - including getting the $1 first month rate. Super excellent experience and highly recommend this particular site. KATHERINE has a 5 Star personality and was incredibly knowledgeable. This is the best storage unit where I... People often mention Katherine, clean, storage, unit, helpful, facility, process, great, service, recommend,


Address

6917 NC-55, Fuquay-Varina, NC 27526

Website

www.publicstorage.com

Contact

(984) 223-7311

Rating on Google Maps

4.90
(150314 reviews)

Visitor Reviews


Frequently mentioned in reviews: Katherine (24) clean (24) storage (23) unit (21) helpful (16) facility (16) process (13) great (13) service (12) recommend (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Amy L. 1 year ago on Google
    Theresa was INCREDIBLY helpful! She walked me thru the entire rental process - including getting the $1 first month rate. Super excellent experience and highly recommend this particular site. KATHERINE has a 5 Star personality and was incredibly knowledgeable. This is the best storage unit where I've ever rented!
    1 person found this review helpful πŸ‘

  • 5/5 Cinda W. 11 months ago on Google β€’ 298 reviews
    THANK YOU, KATHRINE!!!!!! We booked our unit online, and we're very pleased with how easy the process was. We showed up with our first load to discover the cleanest storage facility I've ever seen. This put me at ease knowing my belongings are taken care of. In regards to security, amazing. It's so secure that I had a hard time getting out the first visit. The phone call from Kathrine making sure that all of our questions were answered was an excellent added touch. So, again, thank you. We look forward to using your services.

  • 5/5 Amy P. 5 months ago on Google β€’ 99 reviews
    This Public Storage facility was the best place so far in our new hobby of acquiring abandoned storage units. Katherine is very friendly and made our experience hassle free. She was so helpful with sharing where the restroom was and the carts as well. Thank you Katherine, first impressions are crucial to a business that has the best customer service experience and she is an asset to this facility. I hope to do more business with you when we're in the area in the future.

  • 5/5 T 1 year ago on Google β€’ 61 reviews
    This place is simply outstanding! The effort that went into keeping this place secure is well worth it. You can download an app to access the gates and doors. Or use the pin that comes in text. I applied for a unit online payed online. The process is simple. The manager kathrine was a joy to work with. Knowledgeable, understanding and helped me resolve my issues. Also, they put the stickers on the locks for security. They know that it’s your lock and you can ask the manager specifically, but do not pull the stickers off. It actually makes sense why they put the stickers on your locks. The cleanliness of the building and attention to detail is noticed good management and team. I love the place first time there and it was a great experience A+.

  • 5/5 Linda H. 5 months ago on Google β€’ 27 reviews
    Katherine was great and answered all our questions. She called us back immediately which we really appreciated. The facility was very clean and we feel very comfortable storing our belongings here.

  • 3/5 Coco J. 3 months ago on Google β€’ 21 reviews New
    Tiana was very nice. I needed to downsize my storage unit and I was told if I reserved the unit I wanted online I would be eligible for the online price.. But of course that didn't happen. Which was a great disappointment as I budgeted for the internet price. Outside of that I would definitely recommend this location it is always clean and safe.

  • 5/5 NLZ 3 weeks ago on Google β€’ 18 reviews New
    Fantastic Customer Service! Katherine, the property manager is awesome! This is a clean location.

  • 5/5 Clifford B. 2 months ago on Google β€’ 8 reviews New
    Thank you so much Theresa for how accommodating and informative you were in helping me book and use my storage unit! Not to mention how clean they keep the property! If you need to use storage there’s no better place than here!

  • 5/5 Chrissy B. 2 weeks ago on Google β€’ 6 reviews New
    HUGE SHOUT OUT TO TERICK FOR HELPING ME OUT WITH NO CHALLENGES. VERY VERY HELPFUL AND GLEEFUL. WOULD LOVE TO SEE HIM MORE CONSTANTLY AT THIS LOCATION.

  • 5/5 Kate H. 5 months ago on Google β€’ 5 reviews
    The moving process can be long, difficult, and painful, but Katherine made moving into this storage unit so pleasant. She was extremely helpful and answered the 5,000 questions that I had, all while being patient and kind. On top of that, the facility is very clean and easily accessible. 10/10 recommend!

  • 5/5 Cat P. 3 months ago on Google β€’ 5 reviews New
    Theresa made it easy to sign up for a unit. She explained things clearly and was friendly and helpful. Unit is large and clean and the facilities are well taken care of.

  • 5/5 Joe A. 1 month ago on Google β€’ 3 reviews New
    It was very easy to rent a storage unit with the help of Theresa. She was so nice to work with. I highly recommend this storage facility. Thank you Theresa for all your help. PS: the storage units are VERY CLEAN

  • 5/5 Brian St O. 1 year ago on Google
    Katherine is amazing to work with. Her patience is unparalleled and she has been a great help with my storage units here. It is so clean and neat here it’s worth the money. Perfect establishment!!

  • 5/5 Derald W. 1 year ago on Google
    Katherine was very helpful in showing the facilities and getting me set up. The storage facility is new, spacious, and clean. She explained the terms and access and had me sent up in no time.

  • 5/5 DaSean W. 1 year ago on Google
    Katherine was very exceptional with her service! She managed to get me a whole new reservation when my previous was acting strange and I am overly appreciative!

  • 5/5 PokΓ©mon G. 1 year ago on Google
    Katherine was amazing! She was such a great help, being both friendly and well-versed in everything the storage facility had to offer. She was able to help me locate and secure a unit right beside one of the entrances instead of the 2nd floor, middle of the building, original unit that I had booked online. The entire process was a breeze and saved me HOURS of extra work! 5 β˜…β˜…β˜…β˜…β˜… for Katherine and 5 β˜†β˜†β˜†β˜†β˜† for Public Storage! Definite recommendation πŸ‘

  • 5/5 Destiny H. 1 year ago on Google
    Katherine was amazing with her service today. She made it very quick and easy. I would recommend her. Nice and clean facility.

  • 1/5 Rebecca C. 1 year ago on Google
    I miss the Lakeside Storage off 55. Before it was Public Storage, it was always clean and well kept. Today they are losing a yearly customer. I run a Christmas lighting company, storing our seasonal inventory at the aforementioned Public Storage. We’ve seen this establishment degrade over time with broken doors and non-functioning elevators. The tipping point: last night we pulled all our inventory to begin setting up for the year, cleaned out our unit, and left. This morning we are accused of leaving a mattress near a dumpster where there are no cameras and no proof of us doing so. The only deduction made by Public storage was that we are the only ones to move out and therefore we put the mattress there. Sherlock, put in some effort before pointing fingers. Attached is a photo of our unit that we just to happened to take for a fun social media post about gearing up for the holiday season. You tell me do you see a mattress?

  • 5/5 Andrew H. 1 year ago on Google
    This is a great place. Nice amenities, good ac. No bugs or rodents. Catherine has been super helpful. I have used this place now multiple times and have never had an issue. The app is no silver bullet but I am pleased to provide a high review because of how easy and useful it is. The staff are great!

  • 5/5 miurell g. 2 years ago on Google
    Stopped by this location today, looking for a unit for when we move and was very impressed . The manager on site Katherine was awesome. She walked us around , took her time to show us the different units and was very polite throughout the entire process. This place is beyond clean, everything smelled and looked brand new. Will definitely be using and recommending!

  • 4/5 Tiffany L. 1 year ago on Google
    Had an appointment to meet and sign up to rent a unit and sat and waited for more than an hour and attempted to get somebody on the phone. Finally was guided to complete process online and was sent entrance code information via text message. Once process was started it was all fairly straightforward. I want to clarify that my aunt is the one who actually rented the unit, I was accompanying her to assist unloading boxes. The location popped up on my google reviews and I wanted to review our experience. The location is extremely clean and appears to be safe and top notch secure. The miscommunication with whomever my aunt originally spoke with is the only issue we had. Overall, I would recommend this place to friends and family without a doubt.

  • 5/5 Gwen W. 2 years ago on Google
    Excellent service. Buildings always clean, temperature good in all seasons, staff helpful. I appreciated the lighting system - conserving energy for lights that are motion activated. The platform carts were invaluable. I recommend them highly. I've used other storage places before, but will always use Public Storage in the future.

  • 5/5 Moraa O. 2 years ago on Google
    Katherine was fabulous and super friendly! The place is clean and very easy to use. She walked us through the building and gave us a tour. Made us feel very comfortable renting here. Thank you !

  • 5/5 Evan C. 2 years ago on Google
    Kathryn, the manager is very nice and cheerful! The storage units are affordable new and spacious we love the air-conditioning! She is always very up beat and helpful.

  • 5/5 Kalyn B. 2 years ago on Google
    Katherine was very helpful today. Great customer service! Nice clean facility, easy access. Definitely would recommend when need a space to rent!

  • 5/5 Clarissa M. 2 years ago on Google
    The move in process wasn’t bad. I had a slight inconvenience today but Katherine was great helping me through my dilemma. Thank you so much for your great customer service!

  • 5/5 Lauren E. 2 years ago on Google
    This was my first time using a storage unit and Katherine was very helpful! She step walked me through everything and the storage unit is great! Thanks Public Storage

  • 5/5 Francine G. 2 years ago on Google
    Katherine has been awesome from the first day of our rental throughout our continued rental process. Professional, courteous and always helpful no matter what the issue!!!!

  • 5/5 Joshua A. 2 years ago on Google
    Love this place. Very clean. Very very clean. Good staff. Easy access. Very easy access in and out of the place. Love the elevators and the carts provided for hauling items makes my unloading or loading much easier And I just love that you can access the gates and the doors by the touch of a phone or from your phone I should say

  • 5/5 Raquelita M. 2 years ago on Google
    Facility is very clean and organized. Mrs. Katherine was EXCELLENT!! She helped us in no time and even resolved an extra issue after. Definitely recommend this place for your storage needs. πŸ‘Œ

  • 5/5 Damihya R. 1 year ago on Google
    My experience at public Storage of Fuquay-Varina Was Awesome With Katherine !!! She’s very welcoming & made sure I was very comfortable with my decision of the storage unit I chose! She gave me a tour & told me everything I needed to know while renting! I’m very satisfied

  • 5/5 D W. 1 year ago on Google
    Booked on line last week for a move from out of state next month. In town for a quick visit this weekend and stopped by to visit facility. Very clean and Katherine ( and other gentleman on duty) were nice, polite, and helpful. Katherine was also very friendly and provided helpful answers to my questions to help me decide what i needed when I was shopping around for a storage facility and called. So far so good. Trust they will remain 5 star over the coming months. Stay tuned.

  • 5/5 Katelynn S. 1 year ago on Google
    Katherine the property manager was absolutely 100% SO helpful. The property itself was clean and I felt extremely comfortable using this location to keep my belongings. She was very sweet and I will recommend this place and her to anyone of my family and friends!!! ❀️

  • 5/5 Hannah A. 1 year ago on Google
    Great place to rent storage space! This property is extremely clean and well maintained. Theresa made the entire process fast and easy- extremely grateful for all her help!

  • 5/5 Bay H. 1 year ago on Google
    Catherine gave great customer service. She help me set up at the app so I can get in and out of the gates and make my payments. Catherine gave great customer service she help me set up at the app so I can get in and out of the gate to make my payments Nice clean facility I will definitely recommendCatherine gave great customer service. She help me set up at the app so I can get in and out of the gates and make my payments nice clean facility. I will definitely recommend.

  • 5/5 chantale c. 1 year ago on Google
    Katherine was an absolute pleasure! She was able to secure the unit that I wanted and walked me through the entire process. She made a potentially stressful situation a breeze! I truly appreciated her assistance! Thank you!

  • 5/5 Anita D. 1 year ago on Google
    Very happy with my decision to store my items at the Public Storage facility in Fuquay Varina. The rental process was a breeze considering I rented the unit while living out of state. Kathy provides exceptional service. She is very accommodating and works to resolve any issue that arises.

  • 5/5 Seat G. 2 weeks ago on Google β€’ 1 review New
    Great place to store all your belongings for unbeatable prices. Shoutout to Theresa, she is an amazing worker. As long as she is there I will keep my storage locker there.

  • 5/5 Klr C. 6 months ago on Google β€’ 1 review
    Katherine was amazing and able to resolve an online glitch and save me a fortune. Great customer service, problem resolution, and wonderful smile. Thank you for making this hassle free!

  • 5/5 Alec P. 1 month ago on Google β€’ 1 review New
    Wonderful customer service and a very clean facility. What more could you ask for?

  • 5/5 Shanquita S. 2 months ago on Google β€’ 2 reviews New
    Ms Teresa is the best and she was so helpful

  • 5/5 Olivia G. 3 months ago on Google β€’ 1 review New
    Theresa was very helpful an polite and was very intentive

  • 5/5 Brianna Robinson - M. 3 months ago on Google β€’ 2 reviews New
    Tionna was amazing assisting me with my move! Definitely a delight!


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