Dars Appliance Repair image

Dars Appliance Repair

Establishment service Repair service Appliance repair service Laundry service Small appliance repair service Appliances customer service Washer and dryer repair service Refrigerator repair service Air duct cleaning service Microwave oven repair service Commercial refrigeration Dryer vent cleaning service

👍👍 Great experience. Tech called 10 minutes before he arrived, diagnosed the problem with my oven quickly, quoted me a fair price, and when we agreed on doing the work he was able to complete everything in about 30 minutes. He was polite and cleaned up the area he worked in after. I’d happily recomm... People often mention service, repair, Dars, appliance, problem, Appliance, technician, company, Repair, time,


Address

19918 Buhrstone Dr, Gaithersburg, MD 20886

Website

www.darsappliancerepair.com

Contact

(800) 605-4845

Rating on Google Maps

4.70 (681 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (35) repair (29) Dars (25) appliance (23) problem (19) Appliance (17) technician (16) company (16) Repair (16) time (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Peter H. 8 months ago on Google
    I've only called on Dars once, but it was a really good experience. The technician was smart, friendly and very knowledgeable. Watching him make the diagnosis and repair made me glad I hadn't tried to do the job myself - if I had, my dishwasher would still be lying disassembled! I will call them again without hesitation.
    4 people found this review helpful 👍

  • 5/5 Judi H. 8 months ago on Google
    Great experience. Tech called 10 minutes before he arrived, diagnosed the problem with my oven quickly, quoted me a fair price, and when we agreed on doing the work he was able to complete everything in about 30 minutes. He was polite and cleaned up the area he worked in after. I’d happily recommend to my friends and family.
    4 people found this review helpful 👍

  • 5/5 Louis C. 11 months ago on Google
    Skilled and honest. Diagnosed problem and recommended we contact the manufacturer as opposed to paying him to repair, because the technician believed the part was under the original manufacturers warranty. The refrigerator was nearly 10 years old, and he was right, saving us the expense of replacing the compressor. Well worth the $69 diagnostic fee.
    3 people found this review helpful 👍

  • 5/5 Art C. 9 months ago on Google
    Our old, but high priced dishwasher had a couple of problems and we were trying to repair instead of replacing. Dars appliance repair was amazing! The technician diagnosed and fixed the problem at a reasonable price, helped us with additional questions we had on our “old appliance” so that we could use the dishwasher’s full functionality, and surprised us with his vast knowledge. Great service/professionalism/expertise and fair cost. Will definitely use again.
    2 people found this review helpful 👍

  • 5/5 Brian G. 1 year ago on Google
    I was very pleased by my experience. My drier had stopped heating. My technician Tayeb quickly diagnosed and fixed the problem.
    2 people found this review helpful 👍

  • 5/5 Presley S. 1 year ago on Google
    Fixed my LG washing machine that would not spin. Could not be more happy with the service. Service was prompt, diagnosis was accurate and he had the part to fix it with him so it was fixed in the same service call. I will definitely call this company again for future appliance repairs.
    2 people found this review helpful 👍

  • 3/5 Andy N. 9 months ago on Google
    I have no idea why this business has 4.8 stars. Extremely expensive. We paid $423 to have our fridge fixed. We could’ve almost bought a new fridge for that amount. They charged $194 for a part selling on Amazon for $50 (as looked up by a member of the household). That’s a 288% mark-up. Oh Dars ‘graciously’ waived the labor. Further, they delayed one appointment, which inconvenienced everyone because we made arrangements out of our schedules to be available at the time we booked. And then the technician was supposed to return on Monday, but he didn’t have the part yet, so they pushed it a day. When the technician arrived on Wednesday, he was rushed and unfriendly, but I don’t blame him; usually management overbooks jobs to squeeze in extra revenue, at the expense of the technician. Also, any business that asks for a review (before the job is even finished, mind you) is—well, here’s your review.
    1 person found this review helpful 👍

  • 5/5 Moses F. 1 year ago on Google
    Best experience with Dars Appliane service. He was professional and relentless in repairing our dishwasher. An absolute amazing service oriented attitude. Thank you!!’
    1 person found this review helpful 👍

  • 5/5 A Google U. 1 year ago on Google
    "Got ""LE"" error on my LG washing machine. Ibrahim arrived on the scheduled time, identified the issue by running some tests on the machine, and resolved it by replacing a faulty sensor. The job was done professionally and quickly. I highly recommend."
    1 person found this review helpful 👍

  • 5/5 A Google U. 1 year ago on Google
    Awesome service today. The technician, Tonny was knowledgeable and thorough. I'm confident my unit is fixed and good to go. He was very professional and answered all my questions. Dars Appliance Repair will be my AC company from now on.
    1 person found this review helpful 👍

  • 5/5 Carlos D. 4 months ago on Google
    What a great customer service, communication and experience. They set my appointment for the next day, called me to let me know they were running behind and then followed up again to let me know they were arriving sooner than they thought. We live in a world where everyone has this unrealistic expectations for everything to go perfect and then treat others horrible when it doesn't. I saw that in other reviews and still took a chance and will say I was not let down. The service person was just as polite and helpful as the person on the phone. Thank you and we will use you again if we need your services again!
    1 person found this review helpful 👍

  • 5/5 George S. 6 months ago on Google
    Mr. Ibrahim was excellent in diagnosing my issue without the extra hassles a situation such as this may bring. He was able to quickly give me the run down on why my washer was acting the way it was and provided clear and to the point next steps. Thanks so much.
    1 person found this review helpful 👍

  • 5/5 Susan B. 2 years ago on Google
    I was impressed with Ibrahim’s knowledge of our Samsung refrigerator. He correctly analyzed the problems and made the appropriate remedies. He is personable, punctual , and professional. Highly recommended!
    1 person found this review helpful 👍

  • 5/5 Elizabeth K. 6 months ago on Google
    Ibrahim was terrific when he came to repair my refrigerator. He was professional, efficient, thorough, and able to identify what the problem was. Another appliance repair company that had looked at it was terrible (I had to explain how to pull the fridge out from the wall!), even though the company it is highly rated. I am so glad that I found Dars Appliance Repair! Ibrahim explained the problem to me, how much it would cost to repair it, and returned with the part when it came from the warehouse. They are very responsive and profesional and I recommend them highly! Thank you, Dars!
    1 person found this review helpful 👍

  • 5/5 Barbara P. 7 months ago on Google
    From the person who helped me when I called for service to the repair person, the service was outstanding. Someone called to let me know the repair person would be here in ten minutes and he was. He was polite, friendly, professional and gave the highest level of customer service. He let me know what he was doing, what he found, what was needed and what it would cost. I am so happy Your company was recommended to me. I will surely recommend you to others. Thank you!
    1 person found this review helpful 👍

  • 5/5 Istvan T. 2 years ago on Google
    They came and looked at our fridge which he stopped cooling. Fortunately our tech from DARS was very knowledgeable. He recognized that the fridge issue was something that was under an extended warranty due to a class action law suit against LG. So instead of recommending and charging us for a job they could have done and made money on, they told us to call the company to get it done under warrant. We only paid the diagnostic which was reasonable! We will use them again.
    1 person found this review helpful 👍

  • 5/5 Calvin A. 1 year ago on Google
    Technician Ibrahim from Dars Appliance Repair Service was simply fantastic! He was quick, efficient, and provided me with an affordable solution to my appliance problem. He also took the time to explain the issue and provide me with some tips on how to properly maintain my appliance. I am extremely impressed with the level of service I received and I would definitely use Dars Appliance Repair Service again in the future.

  • 5/5 Bryan K. 9 months ago on Google
    My dishwasher was making banging noises. The technician quickly diagnosed the problem. The part arrived in a week and the technician arrived a few days later to complete the repair. The part completely resolved the issue. I’m very happy with this service and would use Dars again in a heartbeat.

  • 5/5 v m. 9 months ago on Google
    A technician indeed was a high profile professional, with minimum time spent on troubleshooting. He honestly offered 2 options for my fridge, which did not hold temperature: either to replace old Freon and likely extend its life for some years OR trash it and buy new one. So a repair was chosen. So far it runs fine since Feb 2023. Definitely recommend Dars Appliance Repair

  • 5/5 Lisa 10 months ago on Google
    A repairman came within a few hours to fix my refrigerator/freezer. He said it wasn't cost effective to repair it. He did a temporary fix that lasted until I was able to replace the appliance. I was very pleased with the service and the price. He was honest and truly cared about my situation. I would call this company again for appliance repair.

  • 4/5 Gloria O. 9 months ago on Google
    I have used DAR Appliances for several years now for repairs at several investment properties and my personal home. These repairs have covered the whole gamut of kitchen and laundry appliances. They are efficient and reasonably priced. I would and have recommended them to others. Very pleased with the service.

  • 5/5 Tia C. 10 months ago on Google
    Very happy with my experience. He ended up returning a $400 part the other technician had me buy. Worked very hard, completed the project in a timely manner and was respectful about cleaning up after him. Couldn't be happier, highly recommended. Thank you!

  • 5/5 Rudolph W. 1 year ago on Google
    Technician Ibrahim from Dars Appliance Repair Service was an absolute lifesaver! He was friendly, professional, and provided me with top-notch service. He not only fixed the issue with my appliance, but he also gave me some tips on how to properly maintain it to prevent future problems. I am extremely impressed with the level of service I received and I would definitely use Dars Appliance Repair Service again.

  • 5/5 Nanette H. 9 months ago on Google
    We had been having trouble with our washing machine. The sensor light kept indicating that the washer was not draining, yet it was. We had had two repair people come out to look at it, but within a week, the same issue would start again. Dars came out, took a look, ran some tests, and we have had no trouble since. We used them again when our refrigerator went on the fritz. They replaced one of the computer boards, and we were up and running again! Very knowledgeable and versatile staff!

  • 5/5 Deborah R. 9 months ago on Google
    Ibrahim from DARS came to fix refrigerator issue that required new circuit board. Communication from the front office (as to arrival time) and Ibrahim's extremely competent repairs were truly excellent! I will definitely use them again!

  • 5/5 P.K. W. 9 months ago on Google
    My washer’s intake valves leaked and because the washer and dryer were stacked in a small closet space, I had to call quite a few places before Dars agreed to service it. Everything worked out fine and the price was reasonable. Would definitely use them again if needed!

  • 5/5 NARAYAN RAM M. 1 year ago on Google
    We have used their service for over a decade and never had a problem with them. We love Ibrahim like everyone, he is super friendly and knowledgeable.

  • 5/5 Star B. 1 year ago on Google
    Wonderful service at the Dars Appliance Repair today! Tayeb diagnosed the problem immediately, and the repair took only a few minutes. Very friendly and professional. We love Dars, and this repair experience only reinforces our appreciation for the company.

  • 5/5 Nura J. 2 years ago on Google
    Best appliance repair in the DMV. My refrigerator ice maker stopped working, called and technician came out next day and was able to fix it. Technician Tayeb was professional, knowledgeable and explained everything in detail. I will definitely use this repair company again.

  • 5/5 Moises M. 2 years ago on Google
    Okay so I was very skeptical because I had never used an appliance repair company before. However we did not have the budget to go out and buy a new dishwasher so I figured let's give them a try and see what happens. I'm pleased to say that the whole experience from beginning to end was great. The person that I talked to on the phone was very courteous and handled the appointment well, the technician arrived on time and you were to look for and diagnose the problem correctly, and the repair was performed correctly the first time. I ended up spending a third of what I would have spent if I had gone out and bought a new. I know for a fact that if I ever need an appliance repair in the future I will be calling Dars Appliance Repair. I highly recommend them to anyone that needs an appliance that needs to be repaired.

  • 4/5 Ken J. 2 years ago on Google
    *Update: The technician called me to reschedule and fixed the problem, the service was very good when they got here. I was stood up 3 times in a row, the first because I didn't text back immediately when they texted to say they were on their way, to an appointment I had scheduled in advance (I was there waiting), the 2nd time because they mixed me up with someone else, and the 3rd time, no reason given, they just didn't show up. Wasted much of my day.

  • 5/5 Mohammad U. 2 years ago on Google
    The owner called followed up and explained me in detail. I was convinced by his explanations step by step, the owner is very nice person he even offered me discount for the service . Owner is good guy. Thanks to him

  • 5/5 Dominic C. 3 years ago on Google
    I was pleased with their work. We have an older washer that had been discontinued and it did take a bit longer to find the part to correct the issue, but they found it and came out to complete the repair. Their prices seem reasonable - they charge a modest service call fee to diagnose but then that figure is deducted from the total bill if you use them for the fix. I'd use them again for another appliance repair.

  • 5/5 Phil H. 1 year ago on Google
    My 15-year-old fridge recently stopped working. Having resolved myself with the possibility of buying a new one, I nevertheless called to have a repairman look at it. Dars appliance repair responded to my request quickly and Yousef was able to get it repaired same day for a very fair price. Moreover, he was able to recommend a way I could inexpensively further extend the life of my fridge, an appliance I was getting ready to replace for far more money just hours before. Excellent service and highly recommended!

  • 1/5 J B. 1 year ago on Google
    My Response to Dar appliances.-- I'm not going to call you because I'm positive this is the correct business. I'm located in Maryland this is the same business profile that I got your information from when I made the original appointment. This happened last year, check your records. I stand firm in my review I'm positive this is the same company. ---Aug 8th 2022---- DAR appliance came to fix my oven, they did partially fix the probem but created another. Long story short after going back amd forth with them over the phone they sent the "manager" (one of there employees told me that it was not a manager just another employee) to see what the issue was. He talked over me the entire time he was there. I tried to be respectful but he was so rude, it ended up in a yelling match in my home. After he left I was so disgusted over the entire ordeal but hopeful the problem had been fixed and I would never have to see them again. Unfortunately the oven problem continued. when I called back they said I need a new motherboard (the 2nd gentleman pulled it out for no reason). I called a REAL repair company who came and fixed it in 1 shot for under $150, I spent over $375 for Dar appliances to make the issue worse, be rude and disrespectful AND YELL AT ME IN MY HOME! They have no respect for women and horrible customer service and are not very knowledgeable since they never fix the problem, just made things worse. Save your money and find a real repair company.

  • 1/5 Justice d. 1 year ago on Google
    Absolute worst customer service I have ever received. Came in at 11am as the “first customer” of the day. “Fixed” the agitator problem on my washer and showed me it was working. Upon washing a load of laundry at 2pm and watching it, it indeed did not agitate. I called them back and tried to get them to come back out and they said “they have other jobs today and can’t make it out but can come back out Monday.” After about a hour of arguing that it is bad business because this job isn’t done they still refused to try to get anyone out today. When I asked to speak to a manager or supervisor, I was told I can not and that they aren’t available and I can’t talk to them. I asked for a refund then and they refused stating “the diagnostic fee is non refundable.” Yet the job isn’t done and you’re not sending anyone else out here to fix because of “other jobs.” I had some choice word which I shouldn’t have but still hot able horrible business practice and ethic. Will never use again

  • 5/5 Scot A. 1 year ago on Google
    Tremendous service was provided to us today at the Dars Appliance Repair. Very competent and knowledgeable they were able to solve our problem quickly. Very nice guys, too. In these trying times, it was refreshing to be treated so professionally.

  • 5/5 Brett V. 1 year ago on Google
    I was very pleased with the service provided by Technician James from Dars Appliance Repair Service. He was professional, efficient, and got the job done right the first time.

  • 5/5 Deexit J. 1 year ago on Google
    Great knowledge guys! They called and let me know when they were running late which was highly appreciated! They fixed our washing machine quickly. I will not hesitate to use them again or recommend them for any appliance repairs in the future.

  • 5/5 abdoul latif k. 1 year ago on Google
    Awesome, completed a same day gas dryer installation in 15 minutes. I reached out to a dozen companies and they were priced the best. Thanks for the great service!

  • 5/5 nchigou j. 1 year ago on Google
    Highly efficient, professional, and excellent service. Haven't dealt with a company so precise and top-notch every step of the way. Yesterday, got instant scheduling/availability from Dars Appliance Repair via the quote box for a next day time-frame.

  • 5/5 Ronald G. 1 year ago on Google
    Yousef was the technician who assisted us today. He was very knowledgeable about the AC Appliance Repair we needed to have repair service. We thought we would have to leave them for repair but to our surprise Yousef took them and repaired both right away.

  • 5/5 Muzamil A. 1 year ago on Google
    I bought a new washer/dryer, and the installers didn't do a very good job setting things up. The dryer vent was not done correctly, and their response was horrible. I contacted Dar,s Appliance Repairto fix things and they got me on their schedule in no time. They came when they said they would, were polite and took care of my vent issue in no time. I would highly recommend them for all your appliance needs

  • 5/5 S C. 2 years ago on Google
    Great service. Diagnosed the problem quickly and was honest - advised my problem was under warranty. Will use your company again and recommend to others.

  • 5/5 sherry o. 1 year ago on Google
    Technician James from Dars Appliance Repair Service provided me with top-notch service. He was friendly, knowledgeable, and got my appliance working like new in no time. He was also very patient with my questions and concerns and made sure I understood the process before leaving.

  • 5/5 amy f. 1 year ago on Google
    Technician Ibrahim from Dars Appliance Repair Service was fantastic. He was prompt, professional, and did a great job fixing my appliance. He was also very patient and took the time to explain the issue and provide me with options for resolution. I was impressed with his level of expertise and the quality of work he provided. I would definitely recommend this company to anyone in need of appliance repair services.

  • 5/5 DEANNA S. 1 year ago on Google
    Technician Tony from Dars Appliance Repair Service was amazing. He was prompt, professional, and did a great job fixing my appliance. He was also very friendly and made sure I was satisfied with the service before leaving. The service provided was


Call (800) 605-4845 Open on Google Maps

Trends



Last updated:

Similar Establishment services nearby

Last updated:
()