1/5 Eternal A. 7 months ago on Google
Despicable
service
at
high
standard
price!
Watch
out
for
misleading
information
from
the
reception
in
regards
to
room
prices
and
air
conditioning
repairs.
We
had
a
family
event
at
the
beginning
of
August
and
had
several
rooms
booked
up.
Usually,
the
bill
is
settled
at
the
end
of
your
stay
however
due
to
“someone
not
paying
the
bill
at
exit”
they
charged
us
at
entry
without
the
discount
agreed
initially
as
part
of
the
event.
The
rooms
were
dated
with
air
conditioning
not
working
for
/
days
we’ve
stayed
there.
It
was
basically
an
oven
despite
several
attempts
to
repair
it
.
In
fact,
after
notifying
the
stiff
repeatedly,
they
came
to
try
and
repair
the
AC
even
on
the
day
we
had
the
family
event
in
our
apartment.
That
was
an
unsuccessful
attempt
and
we
had
to
ask
them
to
leave
so
we
can
carry
in
with
the
event.
We
did
not
have
anyone
trying
to
sort
out
the
situation
nor
apologies
either.
Furthermore,
after
checking
our
we
were
asked
to
pay
for
the
few
drinks
in
the
fridges
which
were
consumed
as
a
refresher.
Not
even.
water
and
fresh
linen
and
towels
were
provided
for
the
whole
stay.
We
were
very
ashamed
for
our
guesses
whom
traveled
from
different
cog
tried
for
the
event.
It’s
a
shame
for
the
view
of
the
Danube
and
location
of
the
hotel
Faleza!
Definitely
not
recommend
this
venue!
