Asked for juice without ice, waiter brought freezing juice and said that they use only cold water(in juice). I asked for boneless chicken with rice, waiter brought chicken with bone and chips without rice. Terrible place.

came here for holidays . booked before 1 month for 3 rooms and only 2 rooms were available. all rooms smells like cigeratte smoke . didn't inform pool is under renovation . the numbers are false and the management holds 0 responsibility

My recent visit to this restaurant was a complete disappointment. The food was dreadful, the staff displayed rudeness towards locals, and the service was horrible. To make matters worse, the food took an eternity to arrive, and the waiter completely ignored my request for water glasses. I won't be returning here.

Food was nice and nice location on the beach. However staff were high af, we ordered 2 whole fish and waited about 45 mins when then they came over to say they only had 1 fish. No explanation why they didn't notify us when we ordered. So the one fish arrived and we had to order something else then.

This place has a great vibe. You can even select your seafood and ask them to cook for you. The price was bit overpriced. There wasn’t much parking space though. You can park your vehicle inside the land opposite to the restaurant, but there wasn’t much of an space. Either you can park your vehicle beside the road

No chairs for our table, no problems...we got them by ourselves. Service, not good, but I have had worse. We ordered fish and chips and chicken pizza. The fish and chips where awfull. There where a piece of cold fish, not good fried fish. And 6 potato wedges, that also they where completely cold. The Britts would cry...... The pizza was small overpriced and tasted like a cheap branded frozen pizza. Dont waist your money here.

Delicious food with fair prices. Highly recommend the creamy calamari, it’s fantastic. The sea food platter is a bit small serves 2 people - that aren’t big eatters - but everything was freshly cooked. The mojitos were also great.

This place didn't have half the items they list on the menu, the music was way too loud, and it felt as if all the flies of Sri Lanka decided to terrorize our table in particular. The vegetable curry was blant and tasteless, fish had little to no fries on the side. Don't waste your time

Scammed. Scammers with a smile. Shown a fresh fish they said it was 850. When the bill came they charged 8.5×400g or 3400. Tried to order fried rice, but they tried to push me to noodles. When I insisted on fried rice they took over an hour to bring it. When I asked for water, they tried to push me to buy a bottle of water, and refused to bring a glass of water which other restaurants happily bring. On top of that the food was bland even though we ask for spicy.

Great place to eat seafood.Lovely location by the sea, delicious sea food & friendly staff.The location with direct access to the beach was very nice.All the food we tried was fresh and delicious. Really enjoyed our meal and drinks there.Well worth the money.

We were waiting for one and half hour, seems they didn't even start to prepare our food.

Avoid at all costs. Sat there for what felt and age, watching tables leave left right and centre due to bad service. Unfortunately I made the mistake of sticking it out. Greek salad had not feta, turns out they 'ran out' but didn't bother telling us (still charged full price). Chicken was red raw which then led to negotiations as to what's acceptable. Wish I'd had just got up and left like the others. Dont risk it.

We have eaten lunch here several times and the food is always goox, thd beer ice cold, and the staff efficient. Had calamari this time & it was delicious.

Keitot eivät olleet kovin hyviä, tarjoilija oli kadoksissa, mutta paikka oli siisti ja kaunis. Hintataso hieman korkeampi kun viereisissä ravintoloissa.

Fantastic place at the beach. Lovely food. Great vibe. And amazing staff. The cocktails are well made and the seafood is just too good. Fresh and juicy and well prepared.

I had a wonderful experience at Neptune Bay Restaurant. The fried chicken was outstanding, perfectly crispy and flavorful. However, the pizza cheese had toughened up, requiring the use of knives to separate pieces. While the taste was good, a touch of oregano would have elevated it even further. The service was top-notch, and the restaurant's clean and beautiful location added to the overall ambiance. I'll definitely be returning for that delicious fried chicken!

Avoid this place ! 50 min wait for a burger, 20min for a drink Waiters are very rude and directly ask for a tip Only place in Sri Lanka after 2 months traveling there, that charge 3% when you pay by card

Location and Restaurant Are very Pretty. The Personal was nice. But the reason for only 1 Star : the Kitchen. Only the Fries where good Bad chef i Would Not eat their again

Place is good and can enjoy some good music on Monday nights with the band Senergy. Drinks are a bit expensive but good cocktails. Food is ok. Do not order the pizza as it taste and looks like a heat and eat type. Overall it’s a nice and friendly place.

Had a lovely time at Neptune Bay Hotel. Friendly service, good food, great location, and classic, beach view accommodation.

Very reasonable price, friendly stuff, good service

Chicken wings good. Pizza margarita is not like Italian Pizza

Ordered a Club Sandwich. There was no salt in the salad, potato wedges and in the sandwich, therefore it was bland. Presentation wise, good job. Good portion. Bit expensive.

Well the food was surprisingly quite nice . Although far too much lime on my fish . The downside is they added an extra rps1000 to my bill in error !!! No apology and clearly they knew they had . They also charged 200 extra for a drink . So check your bill !!

I am sat on one of the sunbeds in front of this place after having brunch here. I have to say after reading the reviews I was extremely wary but although all I had was a sandwich, which isn't exactly cordon bleu, but it came presented lovely and in a timely manner. The staff were really polite and friendly. The only downside on my part was the incessant traders coming into the restaurant trying to sell you things while you are eating. Even had a tuk tuk driver come in and ask if we wanted a tuk tuk when it was very obvious we weren't going anywhere. ***UPDATE*** On trying to pay the bill we were challenged regarding the service charge being told it was a government tax. It is not a government tax it is a charge the proprieter adds themselves to gain an extra few rupees. Then on top of that we were asked for a tip. I don't think so. This review started off as a 4 star and has now been downgraded to 1 star due to the arrogance of the previously friendly staff.

Service was good we was allowed to play our own music. Food was average had an enjoyable evening.

I come to this place a few times and the staff here were awesome! Such a nice place on the beach and the food is on point. Highly recommend this place and Lahiru, Vishwa and Emil were super nice and lovely and much love from New Zealand!

Good place if you want to enjoy the sea breeze and some good food!

Worst customer service. Place is very dirty not clean .food is disgusting and not worth for money .very small potion