4/5 Christopher K. 11 months ago on Google
It
is
a
beautiful
villa.
The
rooms
are
clean
and
comfortable
and
it
is
well-maintained.
However,
there
were
a
lot
of
ants
and
mosquitos
in
the
room,
even
though
I
didn't
open
the
windows.
The
shower
was
always
cold
and
the
wifi
never
worked,
even
after
I
told
them
that
it
wasn't
working.
The
front
shutter
door
was
always
closed,
so
I
was
often
stuck
at
the
gate,
which
made
it
difficult
for
cars
on
the
road
to
drive
by.
I
would
have
to
call
the
villa
on
the
phone
so
that
they
could
open
the
gate.
I
ordered
a
vegan
breakfast
and
it
was
prepared
very
well.
But
I
noticed
that
there
was
a
spider
and
a
fly
on
my
food.
I
told
them
about
it,
but
nothing
was
done
to
resolve
it.
Instead,
I
was
persistently
asked
if
I
wanted
breakfast
the
following
day.
But
there
was
nothing
to
suggest
that
it
was
going
to
different,
so
I
chose
to
skip
breakfast.
The
worst
experience
for
me
was
when
I
was
insisted
to
use
their
laundry
service.
I
informed
them
that
I
have
$300
t-shirts
and
a
$600
pair
of
joggers,
so
I'm
not
comfortable
using
a
service
unless
I
know
that
I
can
trust
them.
I
was
assured
that
my
clothes
would
be
fine.
The
clothes
then
came
back
with
not
only
the
same
stains,
but
new
stains.
And
two
of
my
brand
new
$300
t-shirts,
which
I
had
only
worn
2
or
3
times,
had
tears
on
the
front.
At
first,
they
refused
to
take
any
responsibility
for
it.
And
it
took
about
3
days
until
they
finally
tried
to
correct
it.
But
they
took
the
t-shirts
and
applied
contact
with
a
steam
iron
without
my
permission,
which
I
thought
was
very
unprofessional.
And
in
the
end
they
accepted
that
they
couldn't
repair
it,
as
the
stitching
was
torn.
I
requested
$80
so
that
I
could
take
the
t-shirts
to
a
tailor.
They
said
the
best
they
could
do
is
Rs.
10,000.
So
in
the
end
I
accepted
that
and
I
left
with
my
torn
t-shirts.
I
think
that
the
service
could
be
improved.
My
review
is
not
intended
to
discredit
the
villa
or
to
discourage
anyone
from
going
there.
I
think
the
villa
and
rooms
are
very
good
and
there
just
needs
to
be
more
communication
and
understanding
with
the
guests.
So
to
conclude,
I
gave
this
villa
4
stars
and
if
you're
going
to
Galle,
I
do
recommend
it.
I
don't
think
you
will
find
a
more
comfortable
place
at
this
price.