We had made a booking for April 16 and 17 at this hotel, and they had quoted us a price for the entire villa, which included full board for all 26 family members. We had agreed to the price and even paid in advance, confirming the check-in time with them the day before our booking date. We had to wait for two hours before we were served the welcome drink, even though we were told that check-in time was at 12 PM. When we arrived, we were informed that the check-in time was actually at 2 PM. Later in the evening, we found that the food was also delayed, and there was not enough food for all the guests, which was particularly inconvenient for those who were still hungry. However, when we arrived, we found out that the previous manager had left and someone else was now in charge. Despite this change, we expected to receive the same level of service that we had agreed upon. Unfortunately, the new manager behaved in an unprofessional and disrespectful manner, and the service was extremely poor. It was a disappointing experience.

Honestly says, this was a worst hotel experience i have faced with my family members in this april weekend. I have never made such statement to Sri Lankan hotel since i always like to see this industry get better each and every day. We have planned the our family get to gether in january with an advance payment of Rs. 50,000 and the hotel promised to arrange the facilitiies of 26 pax in FB basis. When we reched there, the person who handled our reservation was resigned and the new owner needs the full amount of our reservation before we enter to the premises. This was totally unprofessional and we have informed him that we will pay full amount when we checkout since we may have to check whether we get what was promised by previous manager. The new manager said that he was not happy with the discussed package for our team and have to increased the prices. According to him, the previous reservation officer has informed to him that the pax was 22 and not the 26. This was totally handled unprofessional way. Since we have no options to find a another place withing short period, we finally agreed to pay extra for that. But food were not served properly on time not adaqaute for 26 pax. We have tense situation from family members as well because of this scenario. The plates and glasses were not enough for 26 px and we have to wash them our selves to serve our selves. The manu was different than the meny shared with us. Staff was very unfriendly and they are not professional. Every incidents occured was hard to eloborate here and i have got to know they are changing there hotel name time to time because of lots of negative comments on those profile. Only positive matters was adaqate space rooms and average taste foods. If you wish to go this hotel, please pay a visit first and take everything in written and take recipts for your advance. Do not do online transactions.

Great place. Kannan the Chef is extremely friendly and helpful. The service are outstanding. It is truly customer centric hotel. Beautiful view of the Beach and the Swimming Pool

Nice villa with a fantastic pool for real swimming! Beach in front of the villa and a super friendly staff - really customer orientated. Good air conditioned rooms with attached bathrooms. Facilities for bbq or outdoor supper.

Villa was really good and phenomenal service. Rooms were really cleaned, air conditioned and loved the sea view. Great pool, great menu, great living area and a peaceful environment. Perfect!

They don’t even deserve one star. Worst experience ever and the person who you communicate with named Suraj is so cunning. He be so nice with you until you make the advance payment and confirm the booking and then he makes up his own rules. I made a booking for July 8-9 for 20 people. Initially I asked for 7 rooms and then changed to 8 rooms 2 days prior. He agreed to give all 8 rooms and when we arrive to the location, we were told only 7 rooms can be given and one room is already occupied. The pictures and what you experience when you arrive is totally different. The place is not at all well maintained. We are definitely sure the reviews are bought. We could not stay in that place and had to look for a different location. He agreed for a refund of the deposit at that time since we were not satisfied with the location but later on changed it to half of the refund and subsequently never refunded any amount despite numerous calls to this individual called Suraj. He keeps agreeing to send the money but never did. I had never left a bad comment for any business but no one should get caught to cunning people like him. I have a video of the location on how poorly it is maintained and will soon post on social media and also take legal action on this property and Individual.

Really good condition rooms, Excellent service, overall awesome experience

Unfinished property with poor levels of service due to a lack management. The best thing is the pool and access to the Beach so l could go to the nice hotel next door. Breakfast was uninspiring and cold by the time it was delivered to the table from a kitchen that had a walkway to it without a safety rail. The rooms looked like a double glazing showroom. It was alright for water to leak from the a/c unit onto the floor and leave water marks. If you wanted your room clean you had to ask! Ridiculous! The best bit was leaving. Shame! It has so much potential.

Stay away even if Free! Never consider! Here is why... Please lol at the real pictures below and read my customer experience. I believe you don’t want to be there... We arrived at 10.30pm and explored that bed sheets and pillow cases and single blanket (we were told there is only one) - all of them have spots from sprinkles (grey, yellow and rusty-who knows from what, see the pictures). The local worker got very aggressive when I have shown him all and said that they cannot do anything as we are late. After owner came - they brought 2 clean bed sheets from somewhere and changed (2 out of 3 requested) and NO pillow cases, NO towels and NO blankets were changed. Finally and after long and fair discussion of the customer satisfaction (this is the most interesting part) this owner requested to pay for breakfast (As I refused to pay for dirty sheets / 1st night of stay) 100usd otherwise he will call the police if I don’t pay. I replied that he can do so and also promised that will file the official claim toe chamber of commerce in his city (it has been done already!) The owner has concluded that we have to leave NOW.

Best place and best service with friendly staff

I just have one wish..... Please never go to this place this place is called a true garbage extremely bad service when I left this place I felt like escaping a prison.

We came to the hotel for 3 days and on those 3 days I think me and my family must've had our best trip to Galle as the workers were very kind-hearted as well as their determination to help with every task throughout our stay and we have no regret staying at this marvellous place with golden beaches, crystal clear pool, a spacious garden. this was the best stay of my life.And also I will be recommending this place to the guests who are looking forward to visit this hotel.

Friendly service and nice beach view. clean pool.Very Calm place..

Friendly service and nice beach view clean pool

Place is was good, service by Saju he is very kind, always smile,n nimble,,thank a lot

Staff was very good Dilshan was very supportive.rooms are very clean & comfortable

Stayed in this property during my SL visit in Sept '23. At the first glance this is a decent property by the beach side only about 100 meters from the ocean front. Gall Dutch fort, Unawatuna, Jungle beach and light house is about 8 kms towards the south and Hikkadua is about 11 kms towards north. We stayed in a deluxe beach facing room with complimentary breakfast. This place does not come with fancy add-ons of a resort, hence expect minimal accessories. However, the location, hospitality and minimalistic touch of this place gives one a great holiday feeling! Swimming pool is maintained well. Special thanks to Sanju (care taker) and Suraj (manager) for taking good care of us. Plenty of restaurants are available on Colombo - Galle main road. Overall a decent place to stay on the beach front!

Very worst experience faced after booking. After reaching suddenly they increased the price.very bad gest handling & poor service. At the last minute they messd-up our plan.Very unbelievable people

Overall an average place to drop by and to enjoy the view this place as, and it's located on the main road were we can easily access.

Nice place for a getaway with family or solo. The new management has made some real changes that makes guests feel the necessary hospitality.

Good place to stay. Delicious breakfast. We had a good time for staying in there.

Had a lovely stay here. The host was very friendly and attentive. Would definitely come back.

Room is perfect and the staff is very friendly, most perfect thing is virw to the balcony i can’t turn that feeling to word

Friendly Staff , Quiet place and Beautiful Sea View . The swimming pool is ok 👍. I'm planning to go to that hotel again.

One of the best places to stay with familly for a budget price with a pool and beach access. Rooms were good and staff also very helpful.

Host was really good and a great service. Room was really cleaned and loved the sea view. Great pool and a peaceful environment.

Great place to spend our vacation. Staff was very friendly and supportive. Excellent room view.

Nice Hotel with a fantastic pool for real swimming! Beach in front of the house and a super friendly staff - really customer orientated!!!

Nice place, nice clean pool, good access to beach. Plenty of beach bars and food within walking distance on beach or road. Nice breakfast and plenty of it. One of the ground floor rooms had an amazing outdoor shower. Staff very pleasant and helpful. Highly recommended.

Villa ocean dew is a great villa in dounsouth sea sides .relaxing and keep calm place .large swimming pool and also kids pool.9 rooms located and 25/30 ppl can accomodate at one time .well management and clean place .friendly staaf .food is very tasty and cheap .highly recommend .