Nature Cabanas & Floating Restaurant image

Nature Cabanas & Floating Restaurant

Resort hotel

😠 Horrible experience .... Very unprofessional, unpleasant , unreliable staff.. We went with BB option and they couldn't able to provide it till 9am. We have go to outside to have breakfast. Even thought the check in time is 12 pm , rooms were not cleaned when we arrive at 2.30pm. Both pools have not... People often mention staff, service, lake, private,


Address

51D/18, Heenpendala Rd, Bope Cross Rd, Galle, Sri Lanka

Contact

+94 76 877 6782

Price rating

$28/night

Rating on Google Maps

4.10 (101 reviews)

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Featured Reviews


Frequently mentioned in reviews: staff (10) service (9) lake (7) private (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chathuranga G. 1 year ago on Google
    Horrible experience .... Very unprofessional, unpleasant , unreliable staff.. We went with BB option and they couldn't able to provide it till 9am. We have go to outside to have breakfast. Even thought the check in time is 12 pm , rooms were not cleaned when we arrive at 2.30pm. Both pools have not maintained well. There are many pipe lines leakages in private cabana and it destroyed the location view too.. Location and rooms are not worh for we paid. Strongly not recommend this place to anyone..
    5 people found this review helpful 👍

  • 1/5 Ishanka R. 2 years ago on Google
    The location is nice. But their service is very bad and worst for the money we paid. Also lunch arrangement with plates and other things were not good. we had to pay for extra 50% for the soft drinks we bring because they didn't inform us about that. Not recommended and cannot expect good service.
    4 people found this review helpful 👍

  • 1/5 Piyumal C. 1 year ago on Google
    Had the WORST ever experience in a hotel stay. Highly recommend NOT to visit this place which is only waste of money due to poor service (environment is calm and quite though) If anyone still looking to try, propose to carry following items. 1. Additional water bottles : coz you won't get a water bottle even after multiple reminders. 2. Own food : hotel staff wakes up around 8.15am due to getting drunk on the previous day. So, foget about b'fast thought you book on BB basis😂. 3. Mortein spray : Flies are everywhere in the Cabana room. 4. A generator : Hotel is not even having a generator. Since we have long power cuts these days, experience is horrible (had to use our phone torches. Staff was not even bothered to provide a candel) 😡😡
    3 people found this review helpful 👍

  • 5/5 Kateřina G. 1 year ago on Google
    I went there to see the lake, nature and to eat something for breakfast. The place was really really nice, with amazing view of the lake and it’s nature. The host was very welcoming and helpful.
    2 people found this review helpful 👍

  • 4/5 Sankaja R. 3 years ago on Google
    Service was great and if you are visiting this place make sure to call them beforehand.
    1 person found this review helpful 👍

  • 5/5 Yasas N. 1 year ago on Google
    Such a great places secluded from all the noise from the city. Nothing bad to say about the food. Service is okay too. Will visit again.
    1 person found this review helpful 👍

  • 5/5 Dilum Sandamal F. 1 year ago on Google
    The very comfortable place also the staff is amazing
    1 person found this review helpful 👍

  • 3/5 Nayana R. 1 year ago on Google
    Beautiful location blessed with nature, but the service is questionable.

  • 1/5 Prabashwara P. 1 year ago on Google
    Although the surroundings are beautiful,the staff are very rude and irresponsible.The prices are also very high and the service does not match it.The staff doesn't even know how to address the guests.This is a very low end hotel.

  • 1/5 nishad d. 3 months ago on Google New
    The entire hotel premises reeked of a foul odor due to garbage that we had to find an alternative place. Until the garbage situation is rectified, I would advise others to explore alternative accommodations in the area.

  • 1/5 sakuni p. 2 years ago on Google
    There was a beautiful surrounding. But their service was worst. It was unexpectable bad service.

  • 1/5 Neluni P. 1 year ago on Google
    Horrible. Unclean, not safe, quality of food was not good, attitude not right. One of the worst places

  • 4/5 Buddhika W. 2 years ago on Google
    I went there for a night party. A place in a very beautiful environment. Feel free to go again.

  • 4/5 Salitha D. 1 year ago on Google
    Best place for couple. Amazing view. Eco friendly. Quiet and calm place. Have small private pool. Staff members are not professional, but very polite and very friendly. Worth for money in these days. Can recommend for couple and families.👍

  • 5/5 Suraj S. 1 year ago on Google
    Beautiful Place. Food was very delicious.

  • 3/5 Dhanushka M. 1 year ago on Google
    A nice and calm place. well maintained. But TV in our room was not working and hot water supply in night time is barred. I propose to get them fixed to increase your ratings. Thank you

  • 5/5 kavee geegana a. 10 months ago on Google
    The Place was so quiet and calm.Nice view of lake and we loved the outside private Pool. Friendly Staff.excellent food and we particularly enjoyed .Everything was just perfect!

  • 5/5 Isuru Radith W. 4 years ago on Google
    Wonderful view in Lagoon & Floating resturent

  • 1/5 asitha De s. 2 years ago on Google
    Room are not clean

  • 5/5 Raj K. 4 years ago on Google
    Secluded, well built property for budget conscious traveller. Pool, wifi, and restaurant. Love it.

  • 5/5 Savan E. 3 years ago on Google
    Nice and calm place, Great delicious foods and nice service

  • 5/5 Dilni I. 2 years ago on Google
    Good service

  • 5/5 jerome d. 4 years ago on Google
    Very isolated place . We were at the lake front . This was my second time . Enjoyed their private pool Very few things missing 1. No hangers in side the room 2 . Fans are located at a very high distance. Very polite staff and very supporting

  • 5/5 Tharindu D. 3 years ago on Google
    Nice & Calm place to stay. Recommended.

  • 5/5 Pesala J. 2 years ago on Google
    Very relaxing place. Totally surrounded by greenery and the lake, we had a great time there and very friendly staff. Highly recommended for day outs and hangouts. And also the private pool is a plus mark. Cheer!

  • 5/5 Rasika G. 5 years ago on Google
    We had the best seafood platter at the floating restaurant. Thank you so much for the nice experience .

  • 5/5 Sammy B. 5 years ago on Google
    The staff was very good and the location was splendid. Serenity everywhere

  • 5/5 Pradeep P. 3 years ago on Google
    It’s private and isolated place bordering to a lake.

  • 5/5 Mariia S. 4 years ago on Google
    (Translated by Google) A very cozy picturesque place on the lake, a beautiful garden with birds and monkeys, comfortable new modern houses, delicious cuisine, friendly staff. (Original) Очень уютное живописное место на берегу озера, красивый сад с птицами и обезьянами, комфортные новые современные домики, вкусная кухня, приветливый персонал.

  • 4/5 Libor K. 3 years ago on Google
    (Translated by Google) Accommodation great, beautiful environment, friendly and helpful staff, it slides a little more by the pool, otherwise I can only recommend (Original) Ubytování bezva, krásné prostředí, milá a ochotná obsluha, trochu víc to klouže u bazenu, jinak mohu jen doporučit

  • 5/5 SHERUN BN - 5. 4 years ago on Google
    Super


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