Rampart Hotel and Restaurant image

Rampart Hotel and Restaurant

Hotel

😠 Had a very bad experience while having lunch here with my travel group. The lunch is paid for by our travel company, and they served us a pre-fixed course. The waiters were extremely rude, when I asked for an extra helping of chicken curry, the waiter rolled his eyes, and when he did get it, it was... People often mention good, service, staff, view, restaurant, friendly, lunch, fort, prices, asked,


Address

31 Rampart St, Galle 80000, Sri Lanka

Contact

+94 914 380 103

Rating on Google Maps

3.90 (338 reviews)

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Featured Reviews


Frequently mentioned in reviews: good (26) service (18) staff (14) view (13) restaurant (11) friendly (10) lunch (8) fort (8) prices (8) asked (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Manasi S. 2 years ago on Google
    Had a very bad experience while having lunch here with my travel group. The lunch is paid for by our travel company, and they served us a pre-fixed course. The waiters were extremely rude, when I asked for an extra helping of chicken curry, the waiter rolled his eyes, and when he did get it, it was a very meaner portion. They served 14 of us with only 2 plates of rice. I repeatedly asked for more rice, but they kept ignoring me. When I asked again, one of the waiters said that the rice was over, and if I wanted more I would have to pay. This was the tipping point as the food had already been paid for. They weren’t doing a charity to us. I understand if the rice was really over, that’s completely fine. But saying I have to pay for it when our travel company had already paid for it, makes no sense. Surprisingly the rice which he said was over, came out of the kitchen in a few minutes after he said that. I also noticed the differential treatment that the staff exhibited towards Indians vs the White folks present at the same time. The staff was more attentive towards them. Also, our tables were badly cramped shoulder to shoulder. If we had to get out, one of us would have to get up to let the other person go. Ironically after 10 mins of seating us, the whole restaurant was empty and there were just 3 tables cramped against each other. Overall a very bad experience, definitely wouldn’t recommend. I feel it’s more of a tourist trap and I’m sure there are better places around. Our travel plans were greatly delayed because of the slow and ignorant service.
    3 people found this review helpful 👍

  • 5/5 Samud G. 5 years ago on Google
    Main restaurant is a nice place with a good variety of food. Staff was very nice and our waiter Mr Sajith was very helpful and friendly.
    3 people found this review helpful 👍

  • 4/5 Jyothi S. 9 months ago on Google • 127 reviews
    Good restaurant Tasty food but too crowded. The staff are cooperative The best part is vegetarian and non vegetarian items are placed separately. A good view of the beach can enjoy your lunch
    1 person found this review helpful 👍

  • 5/5 Rashitha J. 2 years ago on Google
    Fantastic view overlooking the sea and parts of the old fort. Dutch architecture Of the venue is great to explore too. They also have a jems and wood crafts shop within the complex. Food was brilliant and not too spicy for the tourists. Overall, an beautiful lunch spot and an excellent place to see the sunset.
    2 people found this review helpful 👍

  • 1/5 Mr. M. 4 months ago on Google • 98 reviews
    It is a scam! They do not tell the prices of buffet food when you ask, but when you ask for a bill, you have to pay 10x than food it is worth or cost in surrounding places. Do not go, avoid at all cost!!
    1 person found this review helpful 👍

  • 4/5 Damian J. 1 month ago on Google • 184 reviews New
    I can't say anything about the meals, but the drinks are worth drinking. In the evening the place fills up to the last seats.

  • 1/5 Hashitha N. 5 months ago on Google • 13 reviews
    Food was terrible. Cold and not cooked properly. And absolutely rude staff. They don't care about the customers. Not recommending this place to anyone
    1 person found this review helpful 👍

  • 5/5 Sandeep D. 3 months ago on Google • 131 reviews New
    We reached late and missed the buffet. However, a la carte rates were reasonable. Food was tasty and service was with a smile.

  • 5/5 Oleg S. 5 years ago on Google
    (Translated by Google) Wonderful place to eat. Delicious food, great service. Prices are low, do not believe reviews that write high prices. ✌️ (Original) Замечательно место чтобы поесть. Вкуснейшая еда, классное обслуживание. Цены низкие, не верьте отзывам что пишут высокие цены. ✌️
    1 person found this review helpful 👍

  • 5/5 Ian P. 1 year ago on Google
    Had a very good lunch here and very reasonably priced. Both fish curry and chilli chicken were very good. Service was friendly and efficient. Good views too. Definitely recommended.
    1 person found this review helpful 👍

  • 1/5 Dananja S. 5 years ago on Google
    cool place, but not good service to local visitors
    1 person found this review helpful 👍

  • 5/5 shasika k. 5 years ago on Google
    Best Place With Nice Sea View
    1 person found this review helpful 👍

  • 4/5 Anil H. 4 years ago on Google
    Nice Hotel
    1 person found this review helpful 👍

  • 5/5 Hasindu K. 3 years ago on Google
    it's a amazing place to visit
    1 person found this review helpful 👍

  • 3/5 Laxmikant P. 8 months ago on Google • 97 reviews
    We were a group of 35, the food served was half cooked, perhaps the kitchen is not equipped to handle a crowd of that size. Location is good. The shops on the ground floor have good collections of handicrafts, but quite overpriced

  • 3/5 richard c. 1 month ago on Google • 49 reviews New
    At midday, many groups meet for a decent buffet....but it's the factory with more or less friendly competition to approach the dishes. Ugh. We saw better!

  • 4/5 Ajith D. 2 months ago on Google • 21 reviews New
    Good food.. friendly staff.. very busy place .

  • 1/5 Константин �. 1 month ago on Google • 18 reviews New
    We had lunch at the restaurant and they brought us rice with a beetle.

  • 4/5 Dulani P. 6 months ago on Google • 13 reviews
    good portions, kind staff and classic old place in the heart of Galle fort

  • 4/5 Nalaka W. 7 months ago on Google • 10 reviews
    Nice food but bit pricey. Overall great place

  • 5/5 Ayan K. 2 months ago on Google • 8 reviews New
    This feedback is for the Restaurant only. Very polite and friendly waiters. Food is above good. The view is beautiful.

  • 5/5 Nikola J. 5 years ago on Google
    Ate deviled chicken for 4 euros. Huuuge portion. Go and visit!

  • 4/5 Chandana H. 5 years ago on Google
    Ok

  • 4/5 Kasun R. 5 years ago on Google
    Cool place with good food

  • 4/5 Peter H. 5 years ago on Google
    Great location to sit upstairs and enjoy a cold beer and a great feed at a reasonable price. Just down from the wall.

  • 3/5 Arun S. 6 years ago on Google
    Reasonable prices and good choice of dishes. Excellent location and views. Catering for tourists.

  • 4/5 Asim N. 2 years ago on Google
    Pros: Nice place with a good food. Well maintained British era building. Huge variety of cuisine. We tried Srilankan food which was tasty and flavourful. Cons: Couple of items were not available and waiter was not aware of it. We had to change options few times. Restrooms were very smelly!

  • 5/5 Steve R. 4 years ago on Google
    I enjoyed the atmosphere, food and especially the cold beer. View from the veranda is worthwhile. Shopping close by. Want to return.

  • 1/5 YODA N. 5 years ago on Google
    Worst place to go. If u want the view pls step outside it’s mush better. Service and food along with staff pathetic. Nothing is good except bottled beer and bottled water.. people here are so busy not working

  • 3/5 Pushpike de S. 5 years ago on Google
    Very expensive. Not very tidy. Poor service. But compared to other restaurants in Galle Dutch-Fort, this is fairly good.

  • 4/5 Dilan S. 2 years ago on Google
    Place is located in a nice area. Food js tasty and portions are pretty good. Price is little high due to the location.

  • 5/5 Sajith T. 1 year ago on Google
    Best food, good staff, superb experience

  • 1/5 M A. 2 years ago on Google
    The food was disgusting. The worst thing I've ever eaten. I really can't recommend anyone to eat here!

  • 4/5 kusal s. 1 year ago on Google
    delicious foods. The service charge is a little bit mismatched. But the service is great. The place is also very calm and properly arranged. The staff is also very friendly. Thank you! Hope to see this soon.

  • 5/5 Jagath J. 1 year ago on Google
    Very nice place ,opposite the beach in galle fort,

  • 3/5 Aimei L. 1 year ago on Google
    Nice view, A good Restaurant Manager but the waiters are rude and not trained. Waiters are just school leavers with a proper training, so they don’t know how to provide a good service. They charge extra from Chinese guests saying that Chinese guests don’t give tips. This is unacceptable.

  • 5/5 Saminda P. 1 year ago on Google
    Great food and very reasonable prices as well. Amazing view. One of the best locations in Galle fort.

  • 4/5 Vajira H. 1 year ago on Google
    Nice restaurant located in Galle fort...

  • 4/5 Muneesh K. 4 years ago on Google
    Location is too good. Hotel looks like a heritage building.

  • 5/5 Luke K. 4 years ago on Google
    We came up here for the sunset, it was pretty quiet but the sunset was great. And the beers are cold and at a decent price.

  • 5/5 Rajitha W. 5 years ago on Google
    One of the best in galle fort

  • 3/5 Carla Perry P. 5 years ago on Google
    The service here was great and the view was nice, the food was tasty although for the main course the portions were quite small compared to other restaurants. I had chicken soup for the starter but it was very watery and didn’t taste at all like other chicken soups I have had before. For the main I had seer fish and not at all was it enough to fill me up. Overall the view was good, the service was average but the food wasn’t anything special. Probably wouldn’t go here again.

  • 4/5 Nimasha C. 3 years ago on Google
    Delicious food, amazing view, friendly service, reasonable prices.

  • 5/5 robyn c. 5 years ago on Google
    We visited the Rampart Hotel for lunch during our last stop on our honeymoon within the fort. The waiter had us seated and fed quickly and kept us smiling the whole time. He made us a napkin child and boot and said the next time we visit we will bring a baby - this made our visit and would truly go back to visit with our future child. A very relaxed and friendly environment, lovely staff, the best food we ate the whole stay! Highly recommend!

  • 2/5 Christine L. 4 years ago on Google
    (Translated by Google) Passing through for lunch with friends we tested this restaurant. In short, noisy room, cold dish and not good, the fish .. it was the sole. And especially the deplorable service of an endless length. The second star is for sight only. In short, run away from this place that catches tourists (Original) De passage pour déjeuner avec des amis nous avons tester ce restaurant. En bref salle bruyante , plat froid et pas bon , le poisson .. c'était de la semelle. Et surtout le service déplorable d'une longueur sans fin. La deuxième étoile c'est uniquement pour la vue. En un mot fuyez cet endroit attrape touriste

  • 1/5 Piratheep A. 4 years ago on Google
    Worst place and bad service

  • 5/5 Максим �. 4 years ago on Google
    (Translated by Google) An ideal place to watch the sunset. Good food, friendly staff. The prices are low. (Original) Идеальное место чтобы посмотреть закат. Хорошая еда, приветливый персонал. Цены невысокие.

  • 5/5 Сергей �. 4 years ago on Google
    (Translated by Google) We stopped to eat. I really liked it. Everything is delicious. The staff is very nice and polite. I advise a plate of seafood 3500 rupees. The ice cream and hamburger were also delicious. (Original) Заехали покушать. Очень понравилось. Все вкусно. Персонал очень приятный и вежливый. Советую тарелку морепродуктов 3500 рупий. Мороженое и гамбургер тоже были вкусные.

  • 3/5 Sara B. 4 years ago on Google
    Good and the spa was not bad

  • 1/5 Marie B. 4 years ago on Google
    (Translated by Google) Long service! 35 minutes waiting for a grilled meat dish ... Half overcooked, the other not enough. We also asked for beef noodles ... The waiter asked me 3 times if it was the noodles I wanted, I said yes. He served me rice ... Bad value for money. Only positive point: the view ... On electric wires ... Avoid: tourist trap (Original) Service long ! 35 minutes d'attente pour un plat de viande grillée... La moitié trop cuit, l'autre pas assez. Nous avons également demandé des nouilles au bœuf... Le serveur m'a demandé 3 fois si c'était bien des nouilles que je voulais, j'ai dit oui. Il m'a servit du riz... Mauvais rapport qualité prix. Seul point positif : la vue... Sur des fils électriques... A éviter : piège à touristes

  • 5/5 Reiseleiter s. 4 years ago on Google
    Ine of the best place to have local or sea food with lovely sea and fort rampat view. Recon for any expectaion.love this place with good friendly staff.

  • 3/5 Kalinga A. 4 years ago on Google
    Food taste is not what it use to be.

  • 2/5 Don M. 4 years ago on Google
    We found the food substandard, toilet gross.

  • 4/5 Byron B. 5 years ago on Google
    Not at the hotel so can't judge but the restaurant has very tasty and flavourful food. Friendly staff and quick food. Our waitor even gave us our own special napkins.

  • 4/5 Tharindu G. 3 years ago on Google
    Nice looking place

  • 5/5 Vishan U. 5 years ago on Google
    Best pizza in Galle far exceeds Pizza Hut and domino's...and beer & wine is available too

  • 4/5 Queenie L. 5 years ago on Google
    Food is only ok, bit pricy

  • 5/5 Milan S. 5 years ago on Google
    (Translated by Google) Good (Original) Dobrý

  • 3/5 Adam M. 5 years ago on Google
    Food was okay

  • 4/5 pranav d. 5 years ago on Google
    Costly but nice place

  • 5/5 udaya santha napagoda a. 5 years ago on Google
    Well equipped with maginifiqe designed in jewellery and serve tasty seafood platters.....Udaya shantha do need to introduce to Sino Asia clients this charm atmosphere .........

  • 2/5 Leo S. 5 years ago on Google
    (Translated by Google) About the hotel I can not comment on it as I have not stayed, however the place is full of tourists all the time, causing exaggerated movement. Full restaurant, service slow, food reasonable. (Original) Sobre o hotel não posso opinar pois não hospedei, porém o local é cheio de turistas todo o tempo, causando movimentação exagerada. Restaurante cheio, serviço demorado, comida razoável.

  • 5/5 Trips L. 5 years ago on Google
    Excellent place for dinning in Galle

  • 4/5 Luis C. 5 years ago on Google
    (Translated by Google) It is probably the oldest house on the square. The restaurant is touristy, but definitely recommendable. The prices are slightly up, but the dishes were good, the pepper steak too. On request, the kitchen can also prepare dishes spicy (but insist on really spicy, otherwise it will be European). A selection of wines and beers which is good for local conditions round off the positive impression in this cozy restaurant, despite its musical accompaniment. (Original) Es ist das wohl älteste Haus am Platz. Das Restaurant ist touristisch, aber durchaus empfehlenswert. Die Preise sind leicht gehoben, aber die Gerichte waren gut, das Pfeffersteak auch. Die Küche schafft es auf Wunsch auch, Speisen scharf zuzubereiten (aber auf wirklich scharf bestehen, sonst wird es europäisch). Eine für hiesige Verhältnisse gute Auswahl an Weinen und Bieren runden den positiven Eindruck in diesem trotz musikalischer Untermalung gemütlichen Lokal ab.

  • 5/5 Thivanka U. 5 years ago on Google
    Best food with quality service👍👍👍👍

  • 4/5 Koushalya M. 5 years ago on Google
    Good food and good options. Lunch buffet tends to favour the Chinese travellers. But there are few Sri Lankan options in their too. Large Chinese groups could be little overwhelming bhajan only speaking all around good vibes in this place. And you would appreciate the view. I wouldn't say the same thing about all the shops downstairs. It's just the tourist trap.

  • 1/5 Brayden K. 5 years ago on Google
    Just poked our head in while walking by. We asked to see a menu at the front but they insisted we go upstairs....Once upstairs they insisted we take a table. After looking at the menu we immediately stood up and walked out. Judging by the prices, crowd, and vans out front, it’s likely a commission stop on a well designed tourist circuit.

  • 2/5 Dmitrii Z. 4 months ago on Google • 2 reviews
    Burger, sandwich, french fries and salad were awful. The waiter asked for tips after we payed service charge and I told him we didn’t like the dinner. 2 stars for the view. Not recommended at all!


Call +94 914 380 103 Open on Google Maps

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