Abans Galle Limited image

Abans Galle Limited

Electronics store

😠 I'll never buy from Abans. 3 years ago I brought a fully automatic LG washing machine from Abans Galle branch. Weeks ago it suddenly failed to function properly. Abans gave an estimation of 15,000/= for replacing the main board. But I managed to buy exact same bard from a 3rd party for a much lower... People often mention service, customer, Abans, warranty,


Address

144 Main Street, Galle 80000, Sri Lanka

Website

buyabans.com

Contact

+94 917 791 297

Rating on Google Maps

3.90 (186 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8:30 AM to 6:45 PM
  • Thursday: 8:30 AM to 6:45 PM
  • Friday: 8:30 AM to 6:45 PM
  • Saturday: 8:30 AM to 6:45 PM
  • Sunday: 9 AM to 3 PM
  • Monday: 8:30 AM to 6:45 PM
  • Tuesday: (Eid al-Fitr), 8:30 AM to 6:45 PM, Hours might differ

Featured Reviews


Frequently mentioned in reviews: service (15) customer (8) Abans (7) warranty (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kanishka D. 4 years ago on Google
    I'll never buy from Abans. 3 years ago I brought a fully automatic LG washing machine from Abans Galle branch. Weeks ago it suddenly failed to function properly. Abans gave an estimation of 15,000/= for replacing the main board. But I managed to buy exact same bard from a 3rd party for a much lower cost of 6000/= with a warranty. I think this is enough for understanding their after service. I'll never ever buy anything from Abans and I don't trust LG products anymore.
    3 people found this review helpful 👍

  • 5/5 Carl G. 5 months ago on Google • 233 reviews
    Guy are excellent. Best service and lovely sales staff.

  • 1/5 Indika Y. 1 year ago on Google • 61 reviews
    Very poor aftersale service, I brought freestanding cooker, it's getting corrode within warranty period but they do not get proper action for rectification. Never buy anything from abans.
    1 person found this review helpful 👍

  • 1/5 Meme h. 2 years ago on Google
    Worst customer service 🤮.Never deal with this company.shame on you abans
    1 person found this review helpful 👍

  • 1/5 Hashan Muthumal S. 3 years ago on Google
    One of worst service provider around Galle. They took two month to reinstall my air conditioner after making many calls. Took one week to repair once it was broken.. Useless. I willl not recommend 👎
    1 person found this review helpful 👍

  • 1/5 Mayu W. 2 years ago on Google
    Worst customer service ever. I brought AC in April 2021 and since December they were not placed the job order for free service even i visited to the branch and ask for service. Hotline will not work for any inquiry. Very disappointed.
    1 person found this review helpful 👍

  • 1/5 Team Dunes U. 6 years ago on Google
    I have Hoover dryer machine from Abans. It was repaired under warranty and I was told that the price of the spare part that was replaced (heater support) was Rs6500 and the warranty for the new pair part is 1 month. In few months my dryer broke down again. Same spare part to be replaced, but now price of the spare part for me is Rs27000 and warranty is 6 months!! It seams that under warranty the spear part was replaced to some fake one!!! Never use ABANS!!!!
    1 person found this review helpful 👍

  • 3/5 Yasara R. 4 months ago on Google • 43 reviews
    Thank you very much Mr.Thushara for your customer service keeping it up. Wish you all the best.

  • 5/5 Android C. 1 year ago on Google • 36 reviews
    Very Friendly staff ❤️❤️❤️❤️❤️ Very Help full, Got the Joy room Bluetooth speaker from abans.

  • 1/5 Hanna S. 1 year ago on Google • 25 reviews
    Don’t buy your washing machine here. Bought already 2 washing machines here. Abans didn’t fix any of them the right way. Due to that our washing machine fell down a staircase and they didn’t care about it. Terrible customer service.

  • 4/5 george v. 1 year ago on Google
    I went to Galle Abans telephone department the other day to buy a mobile phone again.Actually more than the previous staff, they welcomed the customers kindly and fulfilled my needs.I really want to thank again the staff of the mobile phone department of the Galle branch

  • 5/5 Sheron H. 2 years ago on Google
    Good customer service! Thumbs up for Indika :)

  • 5/5 Desilva M. 1 year ago on Google
    Good customer service. These days some selected items for discounts.

  • 5/5 Malith W. 1 year ago on Google
    The staff is really friendly and helpfull.

  • 1/5 Premadasa M. 1 year ago on Google
    service is really disgusting and disappointing.....Given repairing work not done even after nealy one month even after reminding them of two times..even that contact number not working now ..determined not to buy LG products ever.

  • 5/5 ebaytharindu D. 3 years ago on Google
    Good Service. Good Staff. Installment plans available including down payment without credit card. Few documents needed.

  • 5/5 Supun C. 3 years ago on Google
    Good customer service received from Sahan. Very friendly and dedicated sales guy for customers.

  • 1/5 Nw B. 9 months ago on Google • 2 reviews
    Baught a washing machine less than a year ago. Suddenly stoped functioning properly. Called the customer service for repair. They said will come to do the job before a week. Still waiting and never show up.
    1 person found this review helpful 👍

  • 1/5 Sadeesha K. 6 months ago on Google • 1 review
    Bad quality of electronic products.think twice before buy.
    1 person found this review helpful 👍

  • 1/5 Kasun. D. 3 months ago on Google • 2 reviews New
    It's not there aymore map shows a wrong place


Call +94 917 791 297 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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