Featured Reviews


Frequently mentioned in reviews: staff (15) rooms (14) hotel (11) good (11) view (10) lake (10) clean (10) room (9) friendly (7) maintained (7)
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  • 5/5 Karen R. 3 years ago on Google
    The resort was quaint with a mesmerizing view. The pool, the garden and the lake were enjoyable by both adults and kids. The rooms were well facilitated. The staff was friendly and tending to all our needs. The food was yum! and the view from the dining was breath taking. It was a wonderful experience and the perfect location to festers and relax!
    2 people found this review helpful 👍

  • 5/5 Darshi W. 3 years ago on Google
    It's like finding a treasure in Koggala. Ideal place to get away from Colombo to relax and enjoy with your friends and family. Beautifully landscaped hotel bordering the Koggala lake that has a breathtaking view and a pool so inviting you may not want to leave. Lovely spacious rooms with all modern facilities. Tasty local cuisine. We were served a 4 course dinner. The starter soup and the desert was delicious but there was no choice of meats or fish given for the main course. Overall  the food is excellent. Very friendly courteous obliging staff. We had an enjoyable relaxed stay.
    2 people found this review helpful 👍

  • 4/5 Christine S. 2 years ago on Google
    We had 2 rooms booked for 4 adults for 1 night. We announced our arrival at the agreed arrival time. There was no one to open the gate ...we opened it ourselves and saw all the staff watching TV. The dinner menu was very limited and not what was advertised on the website. Fish dishes and on request a chicken dish. These had to be ordered 45 minutes prior to dining. This hotel also does not have an alcohol license, while this is not a problem it should be noted on the website. A request for drinking water resulted in bottles of warm water, when queried cool water was reluctantly obtained from a fridge less than 2 metres away. Only 1 key card is available for each room. Two of the small windows in the room do not have blinds which resulted in a bright light light shining directly into the room from the walkway security lights. Two calls to the numbers provided for assistance resulted in being hung up on without any resolution. The other mobile numbers supplied did not connect. It appears there is no 24 hour staff available on site. The initial atmosphere on arrival made us feel as if we were an imposition and inconvenience to the staff. Balance the above against the fact that this is a beautiful hotel in a lovely setting. The rooms are very well appointed and very clean. After threatening to leave the staffs attitude changed measurably. Coffee and tea served by the pool, dinner and breakfast all proved to be an absolute delight. The staff became attentive and could not do enough for us. We would recommend this hotel but you may catch the staff on a bad day as we did.
    1 person found this review helpful 👍

  • 4/5 Osanda S. 1 year ago on Google
    The rooms were clean and comfortable. The food was buffet style and delicious.The service was bit late sometimes.Bathrooms were very clean. And the rooms were very spacious. We used the pool and it was well maintained. Rooms had a lake view and it was very calming. Enjoyed a lot.
    1 person found this review helpful 👍

  • 5/5 Dev C. 6 months ago on Google
    Booked two rooms as part of a school reunion trip. Amaizing location and view over the lake. food was realy good. Staff was awesome with accommodating all requests well. We drove 10 Mims out to next to the military base and hopped on a boat tour with tour of couple islands, cinnamon garden and an option of Madol duwa Island that was made popular in a classical telegrams and book. As a previous post mentioned this is not a 4 star but close to it, price was good too.

  • 5/5 Sudarshan S. 2 years ago on Google
    Amazing and cosy place. Friendly and helpful staff. Very comfortable and well maintained rooms. Authentic and tasty food. A wide range of options available. All in all a great experience and a good price ❤️ Perfect boutique hotel.

  • 5/5 Chathurika P. 4 months ago on Google
    One of the best getaway to relax and the staff was very friendly. Well maintained rooms and foods were very tasty. Highly recommended.

  • 1/5 Thaksala W. 4 months ago on Google
    My recent office day out with colleagues at MOI in Koggala left me thoroughly disappointed. Service was painfully slow, and we had to wait an unreasonably long time just to receive a basic water glass during lunch. Moreover, the food range was disappointingly insufficient. We had high expectations for our office day out, but this experience fell short in numerous ways. I hope this feedback can serve as an opportunity for MOI to make improvements and provide a better experience for future customers.

  • 2/5 Ravindu G. 4 months ago on Google
    Went for a one night stay with the family. moderate rooms with few amenities. Dinner served on time. Pasta dish served without salt. Breakfast got delayed and when we check out they charged irrelevant price for a one omelette we ordered for 18months baby.

  • 1/5 Tharushi T. 4 months ago on Google
    Extremely dissatisfied! Our office day out was a complete disaster. The food was inadequate, and instead of providing meals for the guests , the manager was concerned only on adding the additional guests to the bill. The pictures on their website were highly misleading, and there was a glaring lack of communication between the reservation office and the hotel staff. Moreover, the promised activities like kayaking were nowhere to be found. I strongly advise against considering this place for any day out.

  • 5/5 Supuni Nimesha B. 7 months ago on Google
    We had our best vacation there with office colleagues. Rooms are well maintained. Pool and the view was breathtaking. Have enough space to get relaxed when you booked entire villa. Foods were delicious. Staff was really kind and friendly. Poolside deck was old and broken but they said they will get maintenance soon. Feeling bit expensive with comparing other facilities. Recommend place to get your perfect vacation.

  • 1/5 ravindu k. 4 months ago on Google
    My recent team outing at MOI in Koggala was far from satisfying. The service crawled at an agonizing pace, making us endure an unwarranted wait for a simple glass of water during our lunch. Furthermore, the food selection was frustratingly limited. Our hopes were set high for this office excursion, but it fell short in multiple aspects. I trust that this feedback can be a chance for MOI to enhance their services and offer a more enjoyable experience to their future patrons

  • 5/5 Sudeeptha Rahal G. 4 months ago on Google
    A good lake view to be relaxed and well maintained clean swimming pool with well maintained garden. Simply a very tidy place for a long stay Foods are better and chef is also very nice and getting feedbacks while we are eating. Supportive for any drinking late night party in balconies too. Bites are also awesome with good potions. Even the room minibar was also fully loaded with necessities. A good experience after a long time

  • 5/5 Cristina S. 1 year ago on Google
    The hotel was very beautiful. The people were nice and helpful. A tuk-tuk could be easily arranged. Everything was more than expected and special thanks to manager susil, A very genuine and helpful person.

  • 5/5 Dasun R. 1 year ago on Google
    Natural lovers are welcome One of the beautiful places i have visited. The room was big and nicely done by with interiors.and also large windows point the lagoon view.and also have balcony with chair.

  • 1/5 Archana M. 1 year ago on Google
    Never coming here again!! We went on the 24th Dec and was told that there would be something special for Christmas with a DJ, but we got nothing - literally had white rice and dhal curry. We stayed for 2 nights and it was the same menu over and over again. We have to specially request the tea/ coffee and an omelet because there wasn't even a soup! The only good thing was that the hotel and rooms were nice but the buffet was awful. We enjoyed the boat ride given by Wasantha!

  • 4/5 Thilini F. 1 year ago on Google
    Very clean and spacious rooms with clean washrooms. Linen was also very clean. Had a beautiful view of the lake from the room balcony.Pool well maintained. Food was clean. Although not much of choices, food was tasty. Highly recommend.

  • 5/5 Aruna M. 1 year ago on Google
    Highly Recommended I was impressed by the professionalism on display during my stay at your hotel. Clean rooms, tasty foods, nice and friendly staff. Thank you for your hard work. Please do keep it up.

  • 5/5 Rusiru N. 1 year ago on Google
    It was an amazing two days. Amazing service by the staff, Especially manager Susil. Do not hesitate to recommend this place to anyone. Fantastic food and a calm and quiet environment. We will come back soon. Love u Chari Lake❤️

  • 5/5 Jaanu A. 1 year ago on Google
    The rooms were clean and very comfortable, and the staff was amazing. In particular Sujee, the chef was wonderful, professional, and welcoming to all. An amazing chef who can cook as per your request. The food was incredibly delicious, with all the food being excellent value for money. I highly recommend this hotel.

  • 5/5 Gayan J. 2 years ago on Google
    It is situated overlooking the lake. Very tranquil place. Lovely getaway from the busy life. The food was excellent.

  • 5/5 Shyamali H. 2 years ago on Google
    Very good peaceful excellent safe place with beautiful soroundings in front of Koggala lake to relaxing. We were extremely happy with their excellent service and room condition. Very friendly staff and tasty food indeed !

  • 5/5 Srini S. 1 year ago on Google
    Highly Recommend hotel chari 👍..We have visited here for our honeymoon .. surrounding is so cool.. Nice view with river .. Tasty Foods.. great hospitality ❤

  • 5/5 Anthony G. 2 years ago on Google
    Peaceful and relax place in the lake. The atmosphere is really quiet. The room is good and all facilities and service is really good as well. Recommend at 100%. Many thanks

  • 5/5 Vajira K. 2 years ago on Google
    The room including the bathroom is spacious and very clean. balcony overlooks the garden which borders the Koggala lake. staff is very friendly and looks into your every need. Ala carte menu was good and the buffet breakfast also had a variety of food. superb place to enjoy a holiday with a family or friends.


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