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Frequently mentioned in reviews: room (43) hotel (18) night (16) stay (15) deposit (15) sheets (14) dirty (13) toilet (11) roaches (11) stains (10)
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  • 5/5 Ashley Ann P. 11 months ago on Google
    So after reading all these reviews, I was apprehensive about staying here. I was anxious and ready for a terrible experience. When I checked in, the gentleman was very kind and hospitable and had a sense of humor. When I got to the room, there was no odor. There were no bugs. There was no mold in the fridge or microwave. The couch was a little rough, but it’s not the plaza, so what do you expect. The bed was comfy, the shower pressure amazing and the tv worked. Not bad for a quick cheap one night stay. I would stay again.
    3 people found this review helpful 👍

  • 1/5 IT’S L. 1 year ago on Google
    The rooms were all nasty, had to switch rooms 3 times. First room had a broken sink, everytime I used it, water poured out the pipes. And their was stains on beds. The 2nd room I was taken too had black mold inside the toilet with cardboard, when we approach the man about the situation, he then started to ask if I wanted a plunger to fix the problem. I told him to switch me into another room because we had a baby and women staying. He took me to the 3rd room and the door didn’t want to shut we had to use our key card to unlock and twist the Door to lock. Inside one of the bed had a spot in the middle of the bed. And their mini refrigerator were all rusted, when I opened the door the rust fell out. Worst place ever… don’t suggest staying here at all. The pictures posted for advertisement don’t look like the rooms now. Horrible rooms.
    2 people found this review helpful 👍

  • 1/5 Avelina F. 2 years ago on Google
    This place has gone down. I wish i had taken pictures. I guess they are under new management. After I paid online they asked for more money at arrival for a deposit. She said the deposit would be returned to my credit card after we checked out. Never got it back. I know we didn't cause any damage to the room. The front door looked like it was kicked in and the bathroom door also had a hole like someone punched their way in. Saw a roach and a silverfish in the bathroom at night and the toilet water ran all night. I am glad I only stayed there one night. Never again!
    2 people found this review helpful 👍

  • 1/5 Christy S. 1 year ago on Google
    Absolutely horrible. I don't even want to give it one star. We had a reservation so you would think it would have been cleaner. The bedding had cigarette burns and stains and it was a no smoking room. The couch and chair were stained and dirty. The door had cracks all around it. Ac didn't work that great. The price was listed at $147 but it was actually close to $300. It's listed as pet friendly but if you leave your pets they'll call animal control. The microwave was not very clean. The whole room wasn't very clean. We checked out within 2 hours without a refund and drove the 2 and a half hours back home. It looks nothing like the pictures online. Save yourself the time and money and don't book here.
    2 people found this review helpful 👍

  • 1/5 Amber C. 1 year ago on Google
    NEVER STAY THERE!!! This was the most disgusting motel I have ever been in (less than 5 minutes). There were roaches in the sheets, stains on all soft surfaces, moldy lampshades, and broken flooring. The front desk will act shocked when you tell them and then call more employees up to act shocked. They also charge a deposit on top of online price. Getting a refund is very difficult and then they may charge you again and say you "no showed".
    2 people found this review helpful 👍

  • 3/5 Rosemary 10 months ago on Google
    I'm rating this hotel based on it being a budget hotel. This is not a fancy resort. Those are nearby if you are looking. If I was rating this based on true hotel experience, I'd give it one star. We almost cancelled before checking in because the exterior looked depressing and sketcy. It was too late to cancel, so we stayed. We asked for a ground floor , and it was denied. I'm a single mom who wasn't crazy about carrying things up a floor (no elevators). The swimming pool is literally a small 5-foot deep pool in the middle of a parking lot. It's not even adjacent to the inn; it's between a bank and a dumpster. No shade. We passed. Pet fee is $15 per pet, per night. We had two bath towels and one face washcloth. I asked the front desk for one more bath towel and was told I can only get one if I returned a used towel. So I asked for a bath mat so I can save my precious bath towel, and fortunately, they gave me one. It felt very petty. Most of the residents seemed to be in the back of the hotel. It is facing an old cemetery (Rosewood Cemetery). That was our view. It is interesting because it is Galveston's first cemetery for black residents. There's a historical plaque there. There were a couple of old mattresses and pieces of furniture on the side of the hotel. I guess they couldn't put it in the dumpster, the one next to the pool? Or they are trying to fix them??? The room was clean and neat. I was looking for bed bugs and didn't see any. No phone. The dresser didn't open properly, so we kept everything in our suitcases. The AC worked and kept us cool. The shower was simple and good. The microwave and small refrigerator was clean. The beds were comfortable and clean. I feel bad because the person who checked me in was also housekeeping. This is run by a husband and wife team and maybe a daughter. It's a lot of work, and I sense they are struggling, so I really don't want to be too negative. I'd go back only if it's under $79 a night. I think it's fair for the quality and close proximity to the beach and attractions. This is simply a place to crash for the night, in my opinion. I wouldn't want to stay longer than a weekend.
    2 people found this review helpful 👍

  • 1/5 Olivia b. 1 year ago on Google
    When we arrived we had to ask for q new comforter as We were in a non smoking room and it was full of cigarette burn holes and stains. Also the furniture is falling apart. We weren't in the room more than an hour and had made our dinner. Our food was sitting on top of the microwave and roaches started coming out of it. We packed our belongings back up immediately and asked for a refund after taking pictures. The owners denied anything wrong and went to the room to remove the evidence of the one we killed. And are refusing to give a refund for even the deposit which is suppose to be refunded after your stay as long as everything was good. We barely had sat on the bed at this point.
    2 people found this review helpful 👍

  • 1/5 Theresa C. 1 year ago on Google
    The room and bathroom were dirty. Use empty toilet paper rolls on the floor. 1 bath towel for 4 people. I'm glad I brought extras. Microwave did not work AND roach droppings in it.! NO ELECTRICITY! thru out the night. It started raining and I woke up to a puddle of water on the floor.....the ceiling had a hole and water was dripping into the room. It was dark in, we had to use our cell phones to get to the bathroom.
    1 person found this review helpful 👍

  • 3/5 Desiraie R. 8 months ago on Google
    It was okay, but before I got here, I read many reviews about the bed bugs and roaches. It was true about the roach part the bed bugs not so much. I only ever saw one roach, but I went ahead and killed it myself. Unlike the other hotels, they don't come in and change the bags. Instead, you gotta do it yourself. I found that out when we were leaving, and we cleaned up a bit because we had to leave fast. There was some banging against some walls when I was trying to sleep, but overall, it wasn't as bad. I noticed they pathed up some holes in the bathroom. They could change the towels and bed sheets they still have stains and cigarette burns on it.
    1 person found this review helpful 👍

  • 3/5 Ginger L. 9 months ago on Google
    This is a budget inn. So keep those expectations in mind. In other words my expectations were not high. The customer service was decent until check out time. Very accommodating in the beginning. Bugs are in the rooms but mostly dead. You can see they treat for them so that is good. Upstairs bathroom leaked into our bathroom overnight and soaked the floor and toilet in yellow water. ramen noodles were left cooked in the microwave so we couldn't use it due to the mess and mold. We had taken pictures that morning to address it at the front office to only be treated like we were lying to get something for free (we hadn't asked for anything just notifying them) the husband removed the wife from the room due to irrational behavior and finished our check out.
    1 person found this review helpful 👍

  • 4/5 Melladee 9 months ago on Google
    A nice, simple place to spend the night. After reading some of the reviews I was very apprehensive to stay here. About the smell, it did stink a little at first. But some air fresheners took care of that. The 4th star is earned by being the only hotel on the island (that we could find) that accepted pets without a 75-dollar pet fee. (it was only 15 dollars). Please pay no attention to the bed bug 🐜 reviews, I did not have one big bite. The place is a little outdated and 'rough around the edges', and could use a little repair, but it's ok. The pool was locked, so I didn't experience that, but it looked ok. The microwave worked and looked brand new. The refrigerator was a little rusty and wasn't as cold as it should have been in my opinion. And plus, how are you going to get a hotel within walking distance from the beach, Walmart, gas stations, and countless restaurants for so cheap?
    1 person found this review helpful 👍

  • 1/5 April Diamond Walker- W. 9 months ago on Google
    This is the worst hotel and customer service I've ever experienced. Front desk was very pleasant until it's time to retrieve the security deposit that they require and you have a complaint. My family and I stayed here in April and I am still waiting for my deposit and it's almost July. After checking in, we noticed an SUV with the front window broken out of it in the parking lot. Once in our room, there were dead bugs on the floor near the mini- fridge and one live one on the wall. There wasn't a secure lock on the door and it looked as if someone kicked it in. The lady next door had visitors in and out all night long with long conversations and door slamming. We captured pictures and videos of live bed bugs that we were wakened by as we slept. After reporting the activities of bed bugs and bites on my daughter, we were changed to another room and it also had bed bugs. We had to call a friend and we stayed at their house over night. We called the hotel for a refund and was given the run around. Not safe at all.
    1 person found this review helpful 👍

  • 3/5 green d. 10 months ago on Google
    Quoted price changed but was still reasonable. No cups ice buckets or any extras. But the room was clean and in decent repair. If you want just the basics it's not a bad stay. And the pool was nice to relax at when the beach got to be too much.
    1 person found this review helpful 👍

  • 2/5 Ren E. 1 year ago on Google
    There were pros and cons to this hotel. Cons: Based off of the reviews, I knew that this hotel was going to be the kind of place that you bring your own sheets to. And I was correct in that assumption. I arrive at midnight and saw the clerk cleaning the sheets. I thought, that’s awesome! Maybe the reviews were old and they cleaned up their act. The outside looked ok from what we could see at night. I walked into my room. The light switch didn’t work. I looked for another switch. That one was out too! Finally I found a switch in the bathroom that worked…and when I turned on the lights….5 or 6 cockroaches started to scatter and hide underneath the floorboards. Ok. The reviews said they’re would be roaches…I just didn’t expect to see them with 30 seconds after entering the room! I went to use the toilet and OMG! The seat was covered in black marks/stains. I think Walmart sells toilet seats for only $10. I asked the clerk to make sure I received a non smoking room. And he delivered. However… the dirty comforter was covered in cigarette burn marks/holes and stains!!! 🤢 and the blanket in between the dirty comforter and the clean sheets looked like it hadn’t been washed in a long time. And IF it was clean, it was so stained that it needed to be set on fire. I asked the clerk to be on the first floor because our dog is scared of stairs and he told me that he could do the that….but he didn’t. I think this was due to a language barrier. His English was not so good. Pros: the room was mostly renovated. -New hard floors (fake wood) -new counter and sink. Walking distance to the beach, stores, and restaurants Pet friendly If you go, consider bringing your own pillows and sheets and lots of Lysol. You might want to keep your luggage in the car so roaches don’t get inside of it and come home with you.
    1 person found this review helpful 👍

  • 1/5 Ivan M. 1 year ago on Google
    Warning ⛔️ don’t even think to stay at this nasty dirty old hotel. Service is very bad and smell moldy and cockroaches everywhere inside the room plus they charged me 25 dollars and the never returned they steal money from people. I called them asked for my refund they told me they never going to refund my deposit. Don’t ever stay there never dirty and man was looking at me like he wants me to invite him him to my room, they so rude when I called and ask for my deposit
    1 person found this review helpful 👍

  • 1/5 Deborah V. 1 year ago on Google
    DO NOT STAY HERE!!! We were changed to 3 different rooms because of leaking sinks, dirty toilets, broken doors and they still refused to give us a refund! The refrigerator was super corroded, there were roaches, the sheets were stained…this is just a horrible horrible place!
    1 person found this review helpful 👍

  • 1/5 Conard A. 1 year ago on Google
    Came in to room and smelt like death.The sheets on the beds were so nasty and worn we had to hit Walmart to get new ones.The Ac worked great the plase is a dump but was the only place vacant. Now we know why!!! They sed Queen size beds wrong like full size. So don't be fooled by all the pics and price it's a dump on an ok location ( slum lord ) owned.
    1 person found this review helpful 👍

  • 4/5 Rochelle T. 1 year ago on Google
    We stayed 2 days last year and again this year loved it. Think this place is under-rated. It is close to the beach, restaurants, & walmart. The rooms are spacious but this year the beds were springy. Couldn't feel them but if you moved you could hear them. 1 start taken for service cause the front desk employee wasn't welcoming, Just felt like I was bothering.
    1 person found this review helpful 👍

  • 1/5 Clover F. 1 year ago on Google
    My husband and I stayed here on December 1,2022. First off the woman at front desk was rude. Then the room had stained sheets and roaches. When we checked out to get our deposit back. She said we spilled blood on the sheets. We went to the room with her to look. It was little pieces of chocolate I ate in the bed. She said she had to charge me $10 for the stains. They don't wash or change the sheets when people check out. I paid $35 for one night and I will not do it again. You get what you paid for. Don't stay here find somewhere else to go too. There is no room phone either.

  • 1/5 Chrisrod B. 1 year ago on Google
    We got a room upstairs 203 and the fridge and microwave had grease on it.. mold in fridge. Stains on both beds. So they gave us another room 110. It had a king bed which was laying on the floor. The sofa in the room had so many stains. The chairs has stains and food in the seems. There were no phones or towels .. air conditioner was propped up by a 5 gallon bucket.. it was so nasty I wouldn’t even let my dog sleep there. If you planning on coming her DONT!

  • 1/5 Yadaly S. 1 year ago on Google
    This is literally the worst place ever, it’s the dirtiest hotel I’ve ever been to and overpriced 182+ $50 deposit. It has a very bad smell. Toilet, bedsheets,pillows,sink, everything was dirty. My husband and I could not last the entire night in the room it smelled really bad and I’m pregnant, we left 2 hours after getting there. The old guy did not want to give us our deposit back and got mad when I told him everything was dirty. He ended up just giving us our $50 deposit back. I would never recommend this place.

  • 1/5 Reica H. 5 months ago on Google
    Ok, I tried to let everything slide because u was accepting that you get what you pay for. But this place is disgusting. Right when you walk in the lobby you smell mold, the room was humid and stunk like wet towels. Which by the way they made it seem like an inconvenience to give us more of because there were 5 of us and 2 towels. The toilet clogged and there was no one in the office to get a plunger so we went all night not using the toilet. And in the morning they gave us some weird pipe thing to unclog it. The sheets are so old and worn that they were rough to the touch. Like I said, budget hotel, budget experience. But this morning while we were getting ready we saw the roaches. I was good until the ROACHES. Do not stay here, I don't care what the price is, spring for something better. I'd give zero stars if I could.

  • 1/5 Brady L. 5 months ago on Google
    Got into one room filled with roaches and the toilet wouldn't work. They moved us to another room which was nicer no roaches and everything worked 5 hrs later my wife and kids had bites on them. Found an adult bed bug on the pillow after looking seen a nest of babies on the box spring. Will never stay here again I recommend these guys getting shut down.

  • 5/5 Shannon C. 6 months ago on Google
    Rooms were filthy with bugs everywhere, the linens were filthy, toilets didn't flush, the microwave filthy, towels were hanging up dirty, I have never been so disgusted by a place. And within 5 minutes of getting my Rooms I returned to office to get my deposit back. I wasn't going to let my family stay in filth. They charged me 10 dollars from the deposit because we looked at the sheets and flushed the toilet. I have pictures and videos to back everything

  • 1/5 stormy p. 8 months ago on Google
    DO NOT BOOK!!! Awful place, with awful management! My family decided to stay a extra day on our vacation so we book one night here. It was disgusting. They made me pay additional at checkin. They were so rude at checkin. The room was disgusting hair in the bed, bed sheets were disgusting and dirty. Hair in the tub. Toilet was not secure. The smell was awful to the point it kept me up. Bed was not comfortable. And the front door did not properly shut. Here is the kicker. We went to check out. My husband was loading the car. I walked around the building to turn in the key and check out. Before I could even walk back around to the building the manager was at my hotel room yelling at my kids to get out of the room. (They literally were walking out the door to get in the car). She was so rude. We knew this was a cheap hotel but this stay was absolutely ridiculous!!! 10/10 would not recommend!!!!

  • 1/5 Tammie M. 5 months ago on Google
    Stay at this hotel in Galveston for the weekend. Roaches,, water leaking from around the toilet, shower curtain moled, and my husband was bitten by Bedbugs. Complain to the gentleman upfront and he was so unconcerned about our concerns. Also at check-in after the room was paid for. He requested a deposit that was not refunded until the so called cleaning crew check the room for what "Bugs". Sad that this place charge an excessive amount for filth. Close this place down!!!!!!!!! This hotel can't be Rated point blank!!!!! Galveston needs to re-analyze places like this for visitors. Nothing like the advertisement!!!!!!!!!

  • 1/5 Virginia M. 6 months ago on Google
    Price is to high for a room!! even it being low budget i don't care !! never again will i ever stay here .worst place i ever been . paid for a non-smoking room because of my baby & end up in a room that smelled all like smoke !!! The restroom tub was nasty and dirty!! There was dead roaches & The Ac kept cool but the unit was so dirty dusty they don't clean it!! experience was horrible !! not worth the money !


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